Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Nonthaburi

บริการดี เงียบ สงบ ติดชายหาด วิวสวย

Posted Nov 30, 2016
องค์รวมของที่พักดีมาก เหมาะกับการไปพักผ่อน พนักงานทุกคนบริการดีมากๆ
5 out of 5
by A verified traveler from Bogota, Colombia.

Incredible view and beautiful hotel

Posted Nov 16, 2016
We had a really pleasant stay. The hotel si beautiful and the service is really good the only thing that I would improve o the food. Is not bad at all but in this kind of hotel you expect a much better food. I would definitely go back again.
Comment from Hotel Management
Nov 17, 2016 by Woody, Hotel Management
Dear Khun Lucas, Thank you for your time reviewing our hotel. We are happy that you had a great time with us here. Your comments will be shared to our team members and keep up the good service for all guests. We are looking forward to have a chance to welcoming you to our hotel on your next vacation. Best regards, Warawudhi Pumthong Front Office Manager
5 out of 5
by A verified traveler from Bath

A piece of heaven on earth

Posted Nov 14, 2016
Pros: The staff are outstanding, they're a great team. The location is relaxing, the beds comfortable, everything you need is at your finger tips.
Cons: Nothing - except that it rained for about half an hour one day, but I guess that's out of their control!
If you want to feel special, stay here. We had a fabulous stay - the staff are superb, they cannot do enough to make your stay memorable. The Amari is exceptionally well run, it is located on a white sand beach in a quiet area (the hotel runs a shuttle service to Ao Nang beach if you crave a full-on tourist resort) but there is everything you need right here. Lovely pool areas with well kept gardens. Our room was very comfortable, spacious and spotless. The two restaurants are first class, with a great breakfast buffet. You are made so welcome, we didn't want to leave.
Comment from Hotel Management
Nov 15, 2016 by Woody, Hotel Management
Dear Khun Diana, Thank you for your time reviewing our hotel and we are happy that you had a great time with us. All comments will be shared to our team members and we promise to keep up our work to pamper our guests. Best regards, Warawudhi Pumthong Front Office Manager
5 out of 5
by A verified traveler from Tasmania

Our second visit to the Amari - outstanding!

Posted Nov 6, 2016
Pros: Staff friendliness; Location; Room (and bed) comfort.
Cons: Better mattresses on the sun loungers (current ones are a bit tired and worn).
It was great to revisit the Amari with it's friendly staff and stunning sunsets. We were upgraded on arrival which was a lovely surprise and quickly dropped back into relaxation mode. The room was very clean and the bed comfortable. Patrice (GM) and Romain (Food and Beverage Manager) were very attentive and welcoming and their staff, especially at Bellini were superb. Bellini is definitely the pick of the two on-site restaurants, with italian inspired and some fusion dishes. The beach side location and quality of the food makes it an easy choice for dinner. We took the shuttle bus to Ao Nang on one of the nights, good for shopping for souvenirs and there are some excellent seafood restaurants too.
Comment from Hotel Management
Nov 10, 2016 by Woody, Hotel Management
Dear Khun David, Thank you for your time reviewing our hotel and we are happy that you had a great time with us. We do hope that you will revisit us again for your next vacation. We promise to keep up your work and make all guests happy staying with us. Best regards, Warawudhi Pumthong Front Office Manager
4 out of 5
by A verified traveler from US

Nice room - everything else just ok

Posted Oct 21, 2016
Location: Location was somewhat secluded. Far from the airport and everything.
When we first arrived we were put in a room with no view, while I believe we booked a room with view. There were no other similar rooms available that day. They did move us to a new room the following day, but as a result we weren't able to repack. The second room with a Jacuzzi on the balcony was very nice and spacious. The staff was very helpful and nice, except on our third day there when we had to call to have the roomed clean, mind you this was at 4 pm. The pool and beach were nice, but seemed to be a limited number of chairs. The main reason we wouldn't choose to stay here again was the food. There are two restaurants and we were disappointed each night at dinner. We tried both and ordered a variety of things, but the food was never worth the money. Not only that, while they provide complimentary water in the room, they charge you for water at dinner.
Comment from Hotel Management
Oct 23, 2016 by Woody, Hotel Management
Dear Khun Marvin, Thank you for staying with us and your time reviewing our hotel. May I take this opportunity to apology on the inconvenience matters you may faced during your stay. Regarding to the food and beverage issue, I already pass this comment to Food and Beverage Manager for the improvement. Once again,thank you for staying with us and we do hope to have a chance to welcoming you here again. Best regards, Warawudhi Pumthong Front Office Manager
4 out of 5
by A verified traveler from Caledon, Ontario, Canada

Nice hotel with beautiful view but terrible staff.

Posted Oct 2, 2016
My wife and I stayed here for two days. Our check in was nice and comfortable. The room (4203) was very nice, my wife saw few ants but didnt bother about them. After having a meal at Bellini (which was a great experience) went to Aonong beach. We came back after about 4 hours around 9:30 pm and saw that our bed was full of hundreds of those similar tiny ants. We called the reception and they said they'll make the bed again. The guy who came to make the bed understood very little English and managed to tell us that he had made the bed just shortwhile ago. We decided not to sleep in that room as the ants can get into ones ear/ nose while sleeping. So they shifted us to another room on 5th floor and the guy who moved us said they didn't have any ants on this floor? This new room had a very big bed and had very little room on the sides. There were no slippers and bath mat and only one towel. After making several calls for room we were assured a jacuzzi room next day. We lost almost 2hrs sleep in the process. The reception guy who hardly understood English didn't book veg meal even after several requests and said sorry afterwards. We got the jacuzzi room but wasn't clean properly and had dirty sleepers this time. Even after several calls nobody responded and I talked to the manager (Romain) then. He was great guy. Everything fell in place after we talked to him. He even gave us a complementary meal at the Bellini. If Romain hadn't intervened it would have been a terrible stay.
Comment from Hotel Management
Oct 6, 2016 by Woody, Hotel Management
Dear Mr. Riar, Thank you for your comments and we appreciated your time reviewing our hotel. All the matters are passed to our management team for the improvement. We do hope to have a chance to welcome you back to our hotel soon. Best regards, Warawudhi Pumthong
5 out of 5
by A verified traveler from Singapore

Posted Sep 11, 2016
Cons: Pool hours. Shuts down at 8pm. That is way too early!
Location: Location is quiet and peaceful yet not too far from Aonang. Just wished there's more shuttle trips to go back and forth to Aonang.
Loved this hotel! Spent our 26th years anniversary and we enjoyed! Kudos to Kae from Bellini Restaurant. She always gave great service especially on the night of our anniversary dinner at the beach. Got lucky to have our dinner the night Jullian and Jerwin were performing. Lovely voices and they even sang personally to us! Overall, I would definitely recommend this hotel.
Comment from Hotel Management
Sep 12, 2016 by Warawudhi, Hotel Management
Dear Khun Mae, Thank you for your time reviewing us. I will pass the message to Khun Kae and of course she will remain a good work along with our team members. We do hope to have an opportunity to welcoming you back to our hotel in the near future. Best regards, Warawudhi Pumthong Front Office Manager
5 out of 5
by A verified traveler

superbe hôtel

Posted Sep 8, 2016
Implanté au bord de la plage, hôtel très séduisant avec un personnel de grandes qualités. Les chambres avec vue sur la mer et balcon sont splendides.
Comment from Hotel Management
Sep 8, 2016 by Woody, Hotel Management
Dear valued guest, Thank you for your comments and review. I will pass all the compliment to our team members and keep up the good work to pamper all guests. We are looking forward to welcoming you back to our hotel in the near future. Best regards, Warawudhi Pumthong Front Office Manager
5 out of 5
by A verified traveler from Jamaica

...a little slice of paradise...

Posted Aug 31, 2016
Pros: Visually beautiful, many gorgeous pools to discover. The service is very good to excellent. Accommodations/rooms above expectation.
Cons: I found the staff in the Thai/Indian restaurant a bit stiff....which was so different from Bellini's staff and the rest of the hotel personnel.
Location: ...bit out of the way, but just 15 mins by shuttle ride or taxi to Ao Nang... also long tail boats right on the beach to take you to Hong Island et al
From we got to Amari Vogue, the level of service was excellent, and what seemed like a need to please even the simplest whim exuded from the staff, particularly from Adisa at the front desk and the staff of Bellini. Our room was upgraded, and the villa we were given surpassed expectations... Found some of the waitering staff a little stiff, but not everyone has the ease and smoothness of others. Found the room each day not as crisply made up as the first day on arrival, however. ...the Amari staff recommended a long tail boat to Hong Island, packed us a wonderful lunch, and on our return everyone was concerned as to how we enjoyed it. The property is beautiful, the pools exceptional, the beach though not perfect, because the tide goes out so much, is picture postcard beautiful in all directions. Their shuttle, or a small taxi fare gets you within 15 mins of Ao Nang, which is a drop off point from anywhere you want to go. Amari Vogue, is not close to many places...but then, don't expect paradise to be...
Comment from Hotel Management
Sep 8, 2016 by Woody, Hotel Management
Dear Khun David and Khun Yara, Thank you for your time reviewing and comment out hotel. All the mentioned matters will be share among the team for improvement and we promise to keep the good work even harder to pamper our guests. We are looking for the chance to welcome you back to our property soon. Best regards, Warawudhi Pumthong Front Office Manager
5 out of 5
by A verified traveler from Perth, Western Australia

Welcoming

Posted Aug 19, 2016
Cons: A morning shuttle would be good and the prices at the hotel spa were a little pricey.
Location: About 20 minutes drive from the main town (Ao Nang) and about 5-10 minutes drive from the local village.
This hotel is at the end of a few other hotels on Tubkaek Beach. The decor and furnishings were cosy and inviting. The location was a little more out of town (Ao Nang) than we expected; however, the hotel provided two shuttles a day (for 100 THB per way) and also let us park our hired scooter on premises. Unfortunately it was overcast most days we were there, so we were unable to catch the infamous sunset this beach has to offer. I can see how it would be amazing though, the surrounding scenery and the beachfront access make it a great place to unwind and relax. The room was cleaned everyday and we loved the touch of a daily treat and flowers in the room. The housekeepers even folded our clothes! What made the stay extra special to us were the staff, especially the breakfast buffet attendants. The reception staff also deserve a comment as they were just as lovely. These staff always greeted us by name and with a smile. They were happy to share information with us and nothing was too much trouble. It made for a very happy and enjoyable stay. Oh and the buffet breakfast was AMAZING! We looked forward to it every morning, a great start to the dayf.
Comment from Hotel Management
Sep 8, 2016 by Woody, Hotel Management
Dear Khun Jasmin, Thank you for your time reviewing and comment. All the mentioned matters will be share among our team to encourage the good work especially to our Housekeeping team that they make a special touch. We are looking forward to welcoming you back to our hotel in the near future. Best regards, Warawudhi Pumthong Front Office Manager