Ratings based on 344 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Macau

Amazing Hotel on Phi Phi

Posted Jun 29, 2016
If you want a great place to stay on Phi Phi Island, this is the hotel for you. Reasonable rates, nice bungalows, on an essentially private beach, activities available, a quick longboat ride to Tonsai (main area), but in a quiet area with very few tourists comparatively. This was a wonderful hotel, no complaints at all as the food, room, activities and staff were all excellent. The only downside is needing to boat over to the main area but really, that is packed with 20 somethings looking to party and lots of shops. If you want a much more relaxing vacation, go to Holiday Inn or one of the other small places nearby. Me and my girlfriend stayed 4 nights and it was wonderful, we enjoyed swimming in the pools and oceans, snorkeling, kayaking, touring other islands, and eating great food. We took a longboat from beside the Holiday Inn, the boatman's name is Ian, and he was great. Showed us the Maya Beach and Phi Phi Lei island, brought us to nice places to snorkel, and accommodated us when we wanted to go to Tonsai for the View Point lookout and some dinner (he joined us for dinner). Always smiling, a great guide and person, and English is quite good. He is located just next to holiday inn near the restaurants, added picture to identify him. The prices for him vs say a hotel boat are comparable (he is slightly cheaper). All in all, a great vacation and worth every penny.
Comment from Hotel Management
Aug 7, 2016 by Nawarat C, Hotel Management
Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,
4 out of 5
by Sridhar

Posted May 23, 2016 on Hotels
Comment from Hotel Management
by Nawarat, Hotel Management
Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,
4 out of 5
by Mingxin from China

Posted May 20, 2016 on Hotels
1.首先,酒店没有歧视中国人,起码我们没有感觉到 2.酒店相比起同为PP北部的其它酒店,非常好。占地算是最大的,占整个海滩的一半,当然海滩是共享的,其它其它酒店的住客也可以过来,但是基本没有人这么做,最多过来就是散步拍照。酒店绿化能看出来是有经常维护的,旁边的酒店看起来就显得没那么好的维护,有点旧。酒店后山的sunset bar正在改造,不能进入,但是我们俩还是偷溜了过去,不算很远,风景非常非常好! 3.酒店餐饮还可以吧,考虑到北部交通、物资都不方便的情况下算是很不错的了。价格可以接受,午餐两人100+人民币差不多。当然可选择的不多。其实北部吃饭买东西的地方很少,全部就是酒店旁边的几间小店。物价比芭东贵一倍左右吧。要吃海鲜的,在酒店吃吧,旁边饭馆的海鲜别吃了,会后悔的。 4.我们的房间很整洁,房间大小适中。空调不好,可能只是我们房间的问题。白天只能降到28,晚上25。和前台沟通过,他们的维修师傅说没问题,我们也懒得换房,就算了。房间热水基本可以说没有,水也是咸的,我们没有很在意这个,反正北部嘛,设施什么的差点也是正常。这个价钱这样的环境就很不错了。 5.海滩,沙幼水清,游出去100米浮潜就非常漂亮了。租个长尾船出海,去到竹子岛就更加美不胜收。 6.我们TB订了大船船票,直接到的北部。酒店和船公司的衔接已经很娴熟,基本不会出现什么问题。
Comment from Hotel Management
Jul 23, 2016 by Nawarat, Hotel Management
We thank you for sharing your experience. I appreciate that you have enjoyed your stay with us in overall. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. And I have shared your comments with our team members to continue motivated in delivering high standards of service. I would like to thank you once again for taking the time to share your feedback and look forward to having the opportunity of welcoming you back to our resort. Best regards,
5 out of 5
by A verified traveler

Posted Apr 28, 2016 on Hotels
Muy buena experiencia, el hotel cuanta con excelente servicio y buena playa para disfrutar del lugar
Comment from Hotel Management
Jul 2, 2016 by Nawarat, Hotel Management
Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,
4 out of 5
by A verified traveler from Ålesund

Fint. lit "innestengt" men hyggelig betjening!

Posted Apr 20, 2016
Pros: Vi opplevde veldig god service. Bagasjetransport gikk bra for seg og en hyggelig velkomst møtte oss.
Cons: Muligheten til å utforske stedet, kanopadling utenfor den lille sona som er i dag.
Location: Eneste store ulempen, var at du var litt innstengt på stedet. Vi ville utforske øya, men vi kunne bare gå til neste resort og da ble vi litt skuffet.
Vi sov her i to netter og hadde en bungalow som lå 20 meter fra stranda! Helt fantastisk og slik som på bildene. Eneste store ulempen, var at du var litt innstengt på stedet. Vi ville utforske øya, men vi kunne bare gå til neste resort og da ble vi litt skuffet.
Comment from Hotel Management
Apr 28, 2016 by Nawarat C, Hotel Management
Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,
4 out of 5
by A verified traveler

Posted Apr 11, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Nawarat, Hotel Management
Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,
1 out of 5
by Robert F.

Mein schönster Urlaub

Posted Apr 3, 2016 on Ebookers
Danke an Kho Phi Phi und Holiday Inn! Meine Familie und ich waren begeistert von wirklich allem was wir vorgefunden haben. Hier wird ein Traum Wirklichkeit! Danke, Danke.
3 out of 5
by David

inte värd sina 4 stjärnor

Posted Mar 31, 2016 on Hotels
helt okej men är inte såld, städningen var inte den bästa (dammigt under sängen och speglarna/glasdörrar var jätte flammiga) och den hade ingen turn down service som man betalat för. Allt på hotellet är dyrt men runt knuten eller en 20 min promenad finns lokala restauranger som är billiga och supergoda. Lugnt område och inte mycket shopping. Not good value for your money
Comment from Hotel Management
Jun 4, 2016 by Nawarat, Hotel Management
Dear David, We thank you for sharing your experience about your stay. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. Best regards,
4 out of 5
by ALBERTO

Poderia ser melhor

Posted Mar 30, 2016 on Hotels
Boa.Minha opção de apartamento foi vista mar, porém me disponibilizaram um bangalô com vista arvore tipo pé de tamarino que obstruia a vista mar e sujava toda a varanda não se podia nem deixar a porta aberta para sentir a brisa do mar. Bangalo distante precisando de manutenção.café da manhã do hotel muito bom e os funcionários muito atenciosos.Lindo hotel em local paradisíaco, porém peca na manutenção dos apartamentos, que por sinal ao que parece é situação recorrente, pois já vi comentários no mesmo sentido, salvo melhor juízo no Hotel.com ou Tripadvisor.
Comment from Hotel Management
Jun 4, 2016 by Nawarat, Hotel Management
Dear Alberto, We thank you for sharing your experience about your stay. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. Best regards,
4 out of 5
by A verified traveler

Flot strand

Posted Mar 25, 2016 on Hotels
Fint hotel og skøn strand. Garden Villas er en smule små og virker en smule slidte.
Comment from Hotel Management
Jun 4, 2016 by Nawarat, Hotel Management
Dear Anonym, We thank you for sharing your experience about your stay. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. Best regards,