The staff went above and beyond!
Posted Oct 5, 2014
The staff earned Pavilion 5 stars rating from my wife and me. They were ultra friendly (Thailand is good like that!) providing service with a smile. But it was the little things that made me smile. For example, after trimming the coconut tree, they graciously offered my wife one of her favorites: coconut water. The masseuse offered her grapes - btw get a massage by the beach; total awesomeness. And Robert, the manager, needs special props. Let me explain....
My wife was looking at restaurants with dining on/near the beach and I thought: I can do better than that, I could set up a table on the beach myself along with candles, sunset, and the whole beach to ourselves (minus a few friendly felines). So I asked Robert if he could help and without hesitation he eagerly said sure.
Met the cook and set a time all without the wife knowing. The staff at the Pavilion did an outstanding job, from the presentation and taste of the food, flowers, candles, music (they brought out a stereo just for us), cleaning up the beach, and just in time to watch the sunset, the wife was VERY happy. This made our trip and earned me a few brownie points :)
All of this at a superb price of going during the off season. Thanks again to the staff at the Pavilion for going above and beyond.