Posted Dec 15, 2016
The location was perfect, and you are surrounded by 3 different beaches. We did the joint bus and speedboat pickup. The greeting to us at pick up and when we arrived to the hotel was excellent! All staff members were friendly, accommodating, and great. I loved the special touches this place offered. For example, every night for turn down service they leave you a piece of chocolate or a cookie. Such a nice touch! The only reason I can't give this 5 stars is because I was slightly disappointed in the quality of the room. We paid a significant amount to be here, and it bothered me that so much dust was on the bedroom wall headboard, and in between the slats in the doors in the bathroom. So much gorgeous detail is very hard to clean, but it needs to be cleaned better. This didn't help my allergies. Also, I was very disappointed in the fitness center. There was really old equipment. There were only 2 treadmills, and only 1 of them worked. The fitness center wasn't nearly as fancy as the rest of the hotel. Overall, we had such a great stay and would definitely come here again.