Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Very good hotel

Posted Oct 29, 2016
Pros: The hotel is really beautiful, the swimming pool is crazy big !! The room are big and clean and the restaurant is good.
Cons: The beach in front of the hotel is not good to swim you need to walk at least 15 minutes to find a good beach. The services from the hotel are so expensive (boat tour, shuttle...) if you reserve tours on your own you can save 50% from the hotel's prices.
Comment from Hotel Management
Nov 1, 2016 by Ping, Hotel Management
Dear Laetitia, We would like to thank you for your time and your positive comments regarding your recent stay at Sofitel Krabi Phokeethra. We are most delighted to read that you have spent a great time with us. Your encouraging and kind comments are a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. It is always pleasant to receive positive feedback from our contented guests. Once again thank you for choosing Sofitel for your recent stay in Krabi. We look forward to welcoming you back soon for another Sofitel experience. Yours Sincerely, Poorit Nookua Assistant Front Office Manager - Sofitel Krabi Phokeethra Golf & Spa Resort
5 out of 5
by A verified traveler from Melbourne, Australia.

Exceptional personalised service.

Posted Sep 29, 2016
We started our stay here with a lack of communication due being unaware of the renovations to the restaurants in the low season. This wasn't the hotels fault as the third party didnt advise us but regardless they felt so bad the duty manager included our breakfasts as part of the package. Ironically this was the only dissapointing feature of the resort . The location is isolated from the retail/city /hustle and bustle and suited us to a tee, as the resort offered free shuttle bus to near by Ao Nang & Krabi town was only 40-45 minutes away via taxi. The beach across the road is not really a great beach by typical standards so the resorts huge pool and wet bar makes up for it. They are upgrading the nearby bridge/ street / footpaths which will make the short walk to shops and restaurants a more pleasurable experience in the future months. The architecture of the Resort was a tasteful reference to Thailand's past with a modern touch to accommodate all of a travelers modern day requirements without being kitche. Maintainance of the buildings and garden detailing could be improved but our rooms were well appointed, beautifully furnished and well cleaned and updated with complementary water, fruit and magazines. Low season meant it was quiet and we encountered a few days of bad weather, but the staff went out of their way to ensure we enjoyed our stay. The daily walk around the pool mid morning or afternoon offering fresh fruit, freshening our pool tiwels sftrr a quick sud
Comment from Hotel Management
Nov 1, 2016 by Ping, Hotel Management
Dear Corrado, Thank you very much for your time and your positive comments regarding your recent stay at Sofitel Krabi Phokeethra. We are most delighted to read that you have spent a great time with us. Your encouraging and kind comments are a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. Once again thank you for choosing Sofitel Krabi and we hope to see you back with us soon again. Kind regards, Poorit Nookua Assistant Front Office Manager - Sofitel Krabi Phokeethra Golf & Spa Resort
4 out of 5
by A verified traveler

해변에서 가까워서 좋긴한데 주변에 진짜 편의점 하나 없어서 그건 좀 불편했어요.

Posted Aug 31, 2016
제가 간날은 비가 많이 와서 계속 습했는데 자고 일어나면 쿰쿰한 냄새가 약간씩 나긴했어요, 그리고 호텔 주변에 정말 아무것도 없고요, 바다는 가까워서 아침에 일어나면 파도 소리도 들기고 해서 그건 좋았습니다.
5 out of 5
by A verified traveler from Singapore

Posted Aug 28, 2016
Excellent service. Lots of activities to keep you occupied
Comment from Hotel Management
Oct 31, 2016 by Poorit Nookua, Hotel Management
Dear Andrew, Thank you very much for your kind review regarding your recent stay at Sofitel Krabi Phokeethra Golf &Spa Resort. We are most delighted to read that you really enjoyed your stay with us. Your encouraging and kind comments are a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. Once again thank you for choosing Sofitel for your recent stay in Krabi. We look forward to welcoming you back soon for another Sofitel experience. Yours Sincerely, Poorit Nookua Assistant Front Office Manager - Sofitel Krabi Phokeethra Golf & Spa Resort
4 out of 5
by A verified traveler from Singapore

Relaxing long weekend

Posted Aug 24, 2016
Pros: Welcoming and endlessly attentive staff, comfortable rooms, good public areas. Excellent health club with free daily classes for Tai Chi, yoga, etc.
Cons: On arrival, offered room upgrade, at extra cost. Didn't like that thrust on me without warning. Would have preferred by email a couple of days before
Location: Hotel is on Klong Muang beach, with saling and golf on site. Not much nearby but plenty in Ao Nang, a taxi ride away.
My wife and I had a 3 day break, with the objective of relaxing and recharging batteries. In that respect our trip was a great success. Our first trip to Krabi, so we did not know that the hotel was on Klong Muang Beach, some considerable distance (25 mins taxi) to the main tourist drag at Ao Nang. However, if you want peace and quiet, you can take that as a plus factor. As we were staying in August, which is off-season, all but one of the hotel's restaurants were closed for refurbishment, necessitating evening trips to Ao Nang. I would probably having given the facilities a higher rating if the place was fully operational.The hotel has the longest pool I have ever seen and lots of space around it at this time of year. We played the golf course a couple of times. All the 9 holes are par 3, bar one, but it is a proper small golf course, not a pitch-and-putt.
Comment from Hotel Management
Oct 31, 2016 by Poorit Nookua, Hotel Management
Dear Derry, Thank you very much for your time and your positive comments regarding your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We are most delighted to read that you overall have spent a great time with us. Your encouraging and kind comments are a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. We are truly sorry for the inconvenience caused by the refurbishment and we hope that you will come and visit us again once all outlets are fully operational. Once again thank you for choosing Sofitel Krabi and we look forward to seeing you back with us soon again. Yours sincerely, Poorit Nokua Assistant Front Office Manager - Sofitel Krabi Phokeethra Golf & Spa Resort
5 out of 5
by DAEHAN from 서울

최고급 리조트

Posted Aug 19, 2016 on Hotels
넓은 수영장, 맛있는 조식, 아쉬운 위치
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear DAEHAN, We would like to thank you for your time and your positive feedback regarding your recent stay in our resort. We are most delighted to read that you have spent a great time with us. Your encouraging and kind feedback is a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. We look forward to welcoming you back soon to our hotel. Yours Sincerely, Poorit Nookua Assistant Front Office Manager - Sofitel Krabi Phokeethra Golf & Spa Resort
3 out of 5
by Kumar

Posted Aug 17, 2016 on Hotels
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Kumar, We would like to thank you for sharing your feedback regarding your recent stay in our resort. We are most delighted to read that you have spent a great time with us. Your encouraging and kind feedback is a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. We look forward to welcoming you back soon to our hotel. Yours Sincerely, Poorit Nookua Assistant Front Office Manager - Sofitel Krabi Phokeethra Golf & Spa Resort
5 out of 5
by A verified traveler

Happy holiday!

Posted Aug 16, 2016 on Hotels
Nice hotel, friend & warm staff, yummy food...some parts of the hotel need refurbishing but nonetheless overall an awesom holiday experience
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Sir or Madam, We would like to thank you for your time and your positive feedback regarding your recent stay in our resort. We are most delighted to read that you have spent a great time with us. Your encouraging and kind feedback are a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. We look forward to welcoming you back soon to our hotel. Yours Sincerely, Poorit Nookua Assistant Front Office Manager - Sofitel Krabi Phokeethra Golf & Spa Resort
4 out of 5
by A verified traveler from singapore

Very nice property

Posted Aug 14, 2016
We stayed for 5 nights. Nice property with an excellent pool. Location is far from Aonang beach but hotel shuttle is provided. Would recommend it
Comment from Hotel Management
Aug 26, 2016 by Ping, Hotel Management
Dear ankit, We would like to thank you for your time and your positive feedback regarding your recent stay in our resort. We are most delighted to read that you have spent a great time with us. Your encouraging and kind feedback is a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. We look forward to welcoming you back soon to our hotel. Yours Sincerely, Poorit Nookua Assistant Front Office Manager - Sofitel Krabi Phokeethra Golf & Spa Resort
4 out of 5
by Pranee from Oslo

Kjempefin hotell i Klong Muang beach, Krabi

Posted Aug 1, 2016 on Hotels
Veldig bra hotell. Kjempegod service. Har golf course ved hotellet. In house Kino som viser film hver dag. Beste badebasseng jeg har opplevd. Fine strand som må bare kryss en kort gate, men det har hotellansatte plasser på vei og vakter hele tiden.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Pranee, We would like to thank you for your time and your positive feedback regarding your recent stay in our resort. We are most delighted to read that you have spent a great time with us. Your encouraging and kind feedback are a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. We look forward to welcoming you back soon to our hotel. Yours Sincerely, Poorit Nookua Assistant Front Office Manager - Sofitel Krabi Phokeethra Golf & Spa Resort