Ratings based on 826 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota, USA

Great hotel.

Posted Aug 31, 2015
Probably the best european hotel I have stayed at. Upscale, modern, clean, comfortable, and spacious. Great location - next to train/bus stations if you have luggage to pull - yet within walking distance to the main part of town for sightseeing. Friendly and helpful front desk staff for getting tourist information - they spoke fluent english too. Comfortable beds. Bathroom was really nice. Breakfast buffet was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from VIAREGGIO

Posted Aug 17, 2015
Cons: LA VARIETA' DELLA COLAZIONE
Location: UBICATO VICINO ALLA STAZIONE FERROVIARA E CITTA' VECCHIA (SI RAGGIUNGONO A PIEDI) - DI FRONTE A CENTRO COMMERCIALE E PIAZZA CHIUSA AL TRAFFICO
COLAZIONE A BUFFET SUFFICIENTE PERSONALE TRECPETION DISPONIBILE PER QUALSIASI INFORMAZIONE
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Fantastic Hotel and Great Location

Posted Aug 11, 2015
Pros: The location was fantastic plus the hotel itself modern and well presented.
This was our first time in Krakow and I can honestly say that both the hotel and location were outstanding. The hotel was spotless and rooms immaculate, especially the deluxe bathroom suite. The location of the hotel was ideal, within easy walking distance of the main square and about 15 minutes from the Jewish Quarter. A huge plus was the frantastic shopping centre next door. When we return we will definitely be staying at this hotel.
Comment from EPC
Aug 18, 2015 by Tomasz P., EPC
Dear Guest, First and foremost thank you very much for taking the time to share with us your experience. I forwarded your opinion to all involved departments in andel’s Hotel Cracow in order to thank the staff for providing such a great standard of our services.I wish you will join us during your next trip to Kraków. With the best Regards, Tomasz Piórkowski Regional Director Kraków & Katowice
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great hotel in amazing location

Posted Aug 9, 2015
We stayed two nights at the Andels and it was fantastic. Great sized rooms with blackout curtains. Location is amazing..so close to the town square approx 7min walk opposite massive shopping centre and walking distance to everything. Breakfast selection was excellent and would definetly recommend this hotel.
Comment from Hotel Management
Aug 18, 2015 by Tomasz P., Hotel Management
Dear Guest, Thank you very much for sharing your thoughts with us. Your positive comments, especially about our location and rooms, we take as a motivation to continuously provide only the best service for our guests. We look forward to welcoming you back should your travels bring you back to Kraków. Faithfully, Tomasz Piórkowski Regional Director Kraków & Katowice
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex, UK

Perfect!

Posted Aug 6, 2015
Have never been to Poland before and so didn't know what to expect. This place was classy without being pretentious . Modern and stylish, yet comfortable and homely. Location was perfect , just enough away from the main square but within walking distance to the big shopping mall. This place will be even better once new train link arrives from the airport in September. The train station is literally 5minute walk away and will connect the airport to Krakow city centre. Excellent!
Comment from EPC
Aug 18, 2015 by Tomasz P., EPC
Dear Guest, Thank you so much for your praising review and kind words regarding your stay with us at the andel's Hotel Cracow. It is a big pleasure to read this comment. Thank you, it really makes for a fantastic reward for entire ANDELS Team and myself. Please do not let us wait for too long for your next visit as you are very much anticipated! Warm regards, Tomasz Piórkowski Regional Director Kraków & Katowice
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Posted Aug 5, 2015
Great modern hotel, close proximy to Krakow main square, shopping and train station.
Comment from Hotel Management
Aug 8, 2015 by TP, Hotel Management
Dear Guest, I would like to thank you for your time to comment on Expedia.com regarding your recent stay. Looking forward to see you soon back in Krakow, Tomasz Piórkowski Regional Director Kraków & Katowice
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

アクセスと設備が最高

Posted Aug 4, 2015
クラクフ中央駅からすぐ。ガレリアショッピングセンターのすぐそばにあるので、何かと便利です。ショッピングセンターにはたくさんのお店が入っていて、夜10時まで営業していました。フードコートもカルフールもありました。 お部屋はスタイリッシュ。シャワーブースとバスタブが分かれているのもポイント高いです。朝食もオシャレで美味しくいただきました。
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location,

Posted Aug 1, 2015
Great hotel with ideal location. Decor good and staff very helpful
Comment from EPC
Aug 3, 2015 by TP, EPC
Dear Guest, Thank you for sharing your experience with us and other viewers.I look forward to welcoming you back in the early future when next your travels bring you to Krakow. With best regards, Tomasz Piórkowski Regional Director Kraków & Katowice
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Central, modern with very helpful staff

Posted Jul 29, 2015
Pleasantly surprised. The hotel is just outside the main train station & in the central square but not at all noisy. Great bar to sit & watch the world go by. Rooms are fab! Clean, modern with great bathroom & all necessary stuff.
Comment from Hotel Management
Aug 3, 2015 by TP, Hotel Management
Dear Guest, I am delighted with your positive review highlighting our professional yet attentive and friendly Team. We always do our utmost to ensure all our guests are welcomed and well taken care of! Thank you for the fantastic comments and ratings - we keep our fingers crossed to welcome you back again at the andel's Hotel Cracow. Kind Regards, Tomasz Piórkowski Regional Director Kraków & Katowice
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very good hotel in an excellent location.

Posted Jul 23, 2015
Throughly enjoyed our stay. The breakfast was excellent. The staff were fantastic. My mother who is disabled was able to use the hotel wheel chair which meant that she was able to get out and experience the delights of Kraków. Will definitely be staying there in the future.
Comment from EPC
Jul 24, 2015 by TP, EPC
Dear Ian, Thank you so much for your praising review and kind words regarding your stay with us at the andel's Hotel Cracow. It really makes for a fantastic reward for entire ANDELS Team and myself. Please do not let us wait for too long for your next visit as you are very much anticipated! Warm regards, Tomasz Piórkowski Regional Director Kraków & Katowice