- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Aparthotel because it is a building of old city Krakow. It does not have elevators but staff helps you take your luggage up or down at checkout.
Book online or call:1-800-238-0767
Located in Krakow, Aparthotel Basztowa is in the city center and near a train station. Oskar Schindler Factory and National Museum are cultural highlights, and some of the area's notable landmarks include Main Market Square and Wawel Castle. Looking to enjoy an event or a game while in town? See what's happening at Wisla Stadium or Tauron Arena Kraków.Visit our Krakow travel guide
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Firstly, the hotel isn't even a hotel. It's attached to the hotel next door which nobody says anywhere. So we had to walk down to the other hotel to check in. The staff was extremely rude and we even waited until the next morning in the hopes of another staff member in order to ask a question. We then had to walk back through rain to get to our room and walk up stairs (which would be nice to know it isn't cripple friendly). The heater was leaking water and the carpet was very wet which wasn't nice. We told the staff who came and "fixed it" by simply telling us, leave it on full heat and it won't leak and to open the window (which is right next to a busy tram stop making a LOT of noise all night... The hotel AND apartments were empty, they could've moved us. Breakfast was quite pathetic, you could tell they simply saved everything until it got eaten, even the hard boiled eggs had started going bad and smelly.