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Bonerowski Palace

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Presidential Apartment, City View | Premium bedding, minibar, in-room safe, individually decorated
Deluxe Studio | Premium bedding, minibar, in-room safe, individually decorated
Luxury Apartment | Living room | 50-inch flat-screen TV with cable channels, TV
Executive Suite | Premium bedding, minibar, in-room safe, individually decorated
Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Overview of Bonerowski Palace

VIP Access

Bonerowski Palace

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Rynek Glowny 42/ul. Swietego Jana 1, Kraków, Lesser Poland, 31-031

Guests rated this location 9.8/10 - Exceptional

Explore the area

  • Popular LocationMain Market Square2 min walk
  • Popular LocationHoly Trinity Church7 min walk
  • Popular LocationWawel Castle14 min walk
  • AirportKraków (KRK-John Paul II - Balice)30 min drive

Room options

About this area

Kraków

Located in Kraków Old Town neighborhood, Bonerowski Palace is connected to a shopping center. Planty Park and Jordan Park reflect the area's natural beauty and area attractions include Laser Arena and Aquarium and Natural History Museum. Traveling with kids? Consider Park Wodny, or check out an event or a game at Cracovia Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Kraków travel guideOpens in a new window
Map

What's nearby

  • Cloth Hall - 1 min walk
  • St. Mary's Basilica - 2 min walk
  • Main Market Square - 2 min walk
  • Holy Trinity Church - 7 min walk
  • Wawel Castle - 14 min walk

Getting around

  • Kraków Główny Station - 20 min walk
  • John Paul II - Balice Airport (KRK) - 29 min drive

Restaurants

  • Międzymiastowa - 1 min walk
  • Virtuoso. Restauracja - 1 min walk
  • Camelot - 2 min walk
  • Loża. Restauracja - 1 min walk
  • Staropolska Karczma - 1 min walk

About this property

Bonerowski Palace

5-star luxury hotel located in Kraków Old Town
Bonerowski Palace is located close to Main Market Square, and provides a roundtrip airport shuttle, a grocery/convenience store, and shopping on site. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body scrub, a body treatment, or a massage. Be sure to enjoy a meal at Bonerowska, the onsite restaurant. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and limo/town car service
  • Express check-out, smoke-free premises, and express check-in
  • Free newspapers, concierge services, and meeting rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All 16 individually furnished rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

English, German, Italian, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (PLN 90 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:00 AM for a fee: PLN 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bonerowska

Things to do

  • Gym
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body scrubs
  • In-room massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 250 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PLN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PLN 120 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: PLN 90.00 per day
  • Pet fee: PLN 250 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bonerowski
Bonerowski Palace
Bonerowski Palace Hotel
Bonerowski Palace Hotel Krakow
Bonerowski Palace Krakow
Palace Bonerowski
Palac Bonerowski Hotel Krakow
Palac Bonerowski Krakow
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Bonerowski Palace Hotel Krakow
Bonerowski Palace Hotel
Bonerowski Palace Krakow
Hotel Bonerowski Palace Krakow
Krakow Bonerowski Palace Hotel
Hotel Bonerowski Palace
Bonerowski Palace Hotel
Bonerowski Palace Kraków
Bonerowski Palace Hotel Kraków

Frequently asked questions

Is Bonerowski Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 250 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Bonerowski Palace?

As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at Bonerowski Palace on Apr 2, 2023 start from $216.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Bonerowski Palace?

Self parking is available for PLN 90.00 per day.

What time is check-in at Bonerowski Palace?

Check-in is from 3 PM - 2:00 AM.

What time is check-out at Bonerowski Palace?

Check-out is at noon.

Does Bonerowski Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 130 per vehicle applies.

Where is Bonerowski Palace located?

This family-friendly Kraków hotel is located in the historical district, just steps from Amber Museum and Main Market Square. Florianska Street and Planty Park are also within 5 minutes. Kraków Główny Station is 20 minutes by foot.

Can I cancel my reservation for free at Bonerowski Palace and receive a full refund?

Yes, Bonerowski Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Bonerowski Palace cancellation policy on our site for more details about any exclusions or requirements.

Bonerowski Palace Reviews

Bonerowski Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 331 out of 439 reviews" "
" "10 - Excellent 75%
Rating 8 - Good. 75 out of 439 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 18 out of 439 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 11 out of 439 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 4 out of 439 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Nicholas

Traveled with partner
Liked: Property conditions & facilities
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
Stayed 5 nights in Jan 2023

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, right on the square. The staff were excellent, and couldn’t have been more professional and efficient. We had a wonderful stay, thank you!

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Great service, location and room
Stayed 3 nights in Dec 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location
We had a lovely stay at the Bonerowski Palace hotel. It is very comfortable and the rooms are huge and very clean and in good order. The position next to the main square is also excellent for seeing all attractions in the centre of Krakow.
Stayed 3 nights in Dec 2022

10/10 Excellent

Catherine, weehawken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this wonderful propert 3 times already. The hotel is beautiful and located in a great area. Located right in the middle of all ath action with shopping, food, drink and beautiful architecture. The Christmas Market is right outside the hotel. There is a nice mall 10 minute walk away close to the main train station . The staff are extremely friendly and helpful. Kamil and Bartek were great. BreKfast was good also. Bonerowski is definitely the place to stay.
Stayed 1 night in Nov 2022

10/10 Excellent

Terry David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was having a skim through Expedia at some new places to visit. I don’t know why, but Krakow popped up so I had a browse at some of the hotels available and saw this one. Well, when I saw the rooms. I knew that not only was I going to Krakow, but the hotel I was staying at was non negotiable too! The rooms looked so impressive online and decided I would treat myself to their most superior suite as it was very reasonably priced. I have so much to say about this place. It’s called a palace and as far as I’m concerned, it is! It’s the type of place I could see royalty actually living. The amount of space we had was unbelievable. Our room had a balcony and overlooked the square. It was a remarkable room! Everything about our stay was brilliant. Staff were so attentive. They answered the phone within one ring and sprung into action whether it be delivering room service or collecting our plates etc. They were great. When we arrived we were taken to our room and given a very warm welcome. That only happens when you stay somewhere really nice! We were given complimentary water, coffee etc. The amenities in the room were great too. Our room even had a piano! I’m a bit rusty, but I treated the square to the first verse of ‘silent night’. Ok it’s July… but it’s the only song I can play on the piano! The bathroom was brilliant, water pressure excellent. Bath was super deep! The furnishings were such good quality. Real solid oak products. Everything was spotless.
Stayed 1 night in Jul 2022

10/10 Excellent

Saad, Southborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and staff goes out of their way to help you.
Stayed 2 nights in Jul 2022

10/10 Excellent

Fatima

Stayed 2 nights in Jul 2022

10/10 Excellent

jaroslaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect*****
Stayed 1 night in Jun 2022

10/10 Excellent

Catherine Anne

Stayed 2 nights in May 2022

General hotel information

Reasons to Book
Spacious Rooms & Nice Bathroom
Star Rating
5
Nearest Airport
Kraków (KRK-John Paul II - Balice)
Address
Rynek Glowny 42/ul. Swietego Jana 1, Kraków, Lesser Poland