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Reviews

4.6 / 5Exceptional
388 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Cloth Hall
    1 min walk
  • Popular Location
    St. Mary's Basilica
    2 min walk
  • Popular Location
    Town Hall Tower
    2 min walk
  • Airport
    Krakow (KRK-John Paul II - Balice)
    18 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2020-01-22. Try updating your dates to see prices for your trip.

    About this area

    Krakow

    Located in Krakow's Old Town neighborhood, Bonerowski Palace is in the city center and connected to a shopping center. Oskar Schindler Factory and National Museum are cultural highlights, and some of the area's notable landmarks include Main Market Square and Wawel Castle. Consider Cellar Under the Rams for a night out or Aquarium and Natural History Museum if you're traveling with kids.

    Popular Location

    What's nearby

    • Cloth Hall - 1 min walk
    • St. Mary's Basilica - 2 min walk
    • Town Hall Tower - 2 min walk
    • Main Market Square - 2 min walk
    • Planty Park - 4 min walk

    Getting around

    • Krakow Glowny Station - 11 min walk
    • Krakow (KRK-John Paul II - Balice) - 18 min drive

    Restaurants

    • Bonerowska – Restaurant with a bar. Serves breakfast, lunch, and dinner.

    About this property

    Bonerowski Palace

    This smoke-free hotel features a restaurant, a nightclub, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 16 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: PLN 90.00 per day
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request
    Area shuttle (surcharge)
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–11 AM: PLN 75 per person
    1 restaurant and 1 coffee shop/café
    1 bar
    Room service available

    Things to do

    Fitness center
    Nightclub
    Sauna
    Shopping
    Spa services
    Steam room

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Free cribs/infant beds
    Grocery/convenience store
    In-room child care (surcharge)
    Laundry facilities
    Mini-fridge
    Rollaway/extra beds (surcharge)
    Snack bar/deli

    Conveniences

    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    German
    Polish

    Business services

    24-hour business center
    Computer station
    Meeting rooms

    Outdoors

    Garden

    Spa

    Body scrubs
    Body treatments
    Massages
    Massage/treatment rooms
    Treatment room
    Turkish bath/hammam

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Free cribs/infant beds
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    50-inch flat-screen TV
    Cable channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Mini-fridge
    Minibar

    More

    Desk
    In-room massage
    Individually decorated
    Individually furnished
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    Turndown service
    4.6

    Exceptional

    5 - Excellent
    288
    4 - Good
    70
    3 - Okay
    18
    2 - Mediocre
    9
    1 - Poor
    3
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.8
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great property in center of city, but manager not friendly, staff really great and helpful.

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    Service could be better.

    Booked a luxury suite, although, well decorated we were disappointed to find the room had one very- very small window that you had to stand on a chair to see out off. We would expect a view when staing in a luxury suite. Also the tea and coffee facilities consisted of two tea bags two sugars no milk no coffee. Asked for more but did not arrive so we went and bought our own. I would stay again but not in room 401

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing

    Amazing hotel, fabulous location in a beautiful city. I cannot think of one negative thing to say about our stay at the hotel. From the room to staff and everything in between it was perfect. We were in room 201 and if it’s available request that room. My advice, if you are visiting Krakow stay here!

    Stayed 6 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The location is perfect the concierge is helpful the room is opulent

    Stayed 4 nights in Dec 2019

    3/5

    • Liked: Cleanliness, staff & service

    Average

    Water in bathroom was not hot, sheets on bed were stiff and felt like a waterproof sheet. Breakfast very ordinary.

    Stayed 3 nights in Nov 2019

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