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Galaxy Hotel

Photo gallery for Galaxy Hotel

Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Overview of Galaxy Hotel

Galaxy Hotel

4.0 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
ul. Gesia 22a, Kraków, Lesser Poland, 31-535

Explore the area

  • Popular LocationJewish Cemetery13 min walk
  • Popular LocationCorpus Christi Basilica14 min walk
  • Popular LocationOskar Schindler Factory14 min walk
  • AirportKraków (KRK-John Paul II - Balice)32 min drive

Room options

About this area


Located in Kraków City Centre neighborhood, Galaxy Hotel is connected to a shopping center. Wolf Popper Synagogue and Remu'h Synagogue are local landmarks, and some of the area's activities can be experienced at Blonia Park and Swoszowice Spa. Traveling with kids? Consider Park Wodny, or check out an event or a game at Tauron Arena Kraków. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Jewish Cemetery - 13 min walk
  • Ghetto Heroes Square - 13 min walk
  • Remu'h Synagogue - 13 min walk
  • Corpus Christi Basilica - 14 min walk
  • Oskar Schindler Factory - 14 min walk

Getting around

  • Wieliczka Station - 11 min drive
  • John Paul II - Balice Airport (KRK) - 32 min drive


  • Pizza Hut - 4 min walk
  • Mazaya Falafel - 8 min walk
  • Sami Am Am - 9 min walk
  • Studio Twoj Kucharz - 9 min walk
  • Corner Burger - 10 min walk

About this property

Galaxy Hotel

4-star family-friendly hotel located in Kraków City Centre
At Galaxy Hotel, you can look forward to a roundtrip airport shuttle, shopping on site, and a coffee shop/cafe. Active travelers can enjoy ecotours at this hotel. Indulge in Ayurvedic treatments, a hot stone massage, and a detox wrap at the onsite spa. The onsite restaurant, Andromeda, features international cuisine and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and limo/town car service
  • Express check-out, a gift shop, and a TV in the lobby
  • Free newspapers, massage treatment rooms, and ATM/banking services
  • Guest reviews give top marks for the breakfast, pool, and first-rate property condition
Room features
All 205 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and housekeeping


English, German, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 60 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: PLN 50 for adults and PLN 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Andromeda

Things to do

  • 24-hour fitness center
  • Children's pool
  • Ecotours
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms


  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4844 square feet of space)
  • Meeting rooms


  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)


  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels


  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties



Check-in from 2 PM - 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18


Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: PLN 50 for adults and PLN 25 for children (approximately)
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Property is also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Frequently asked questions

Does Galaxy Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Galaxy Hotel?

As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Galaxy Hotel on Nov 28, 2022 start from $62.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Galaxy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galaxy Hotel?

Self parking is available for PLN 60 per day.

What time is check-in at Galaxy Hotel?

Check-in is from 2 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Galaxy Hotel?

Check-out is at noon.

Does Galaxy Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Galaxy Hotel located?

This family-friendly Kraków hotel is located in the historical district, within a 10-minute walk of New Jewish Cemetery and Cracovia Business Center. Main Market Square is 1.3 mi (2 km) away.

Overall score and ratings



Rating 5 - Excellent. 544 out of 995 reviews" "
" "5 - Excellent 55%
Rating 4 - Good. 374 out of 995 reviews" "
" "4 - Good 38%
Rating 3 - Okay. 53 out of 995 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 13 out of 995 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 11 out of 995 reviews" "
" "1 - Terrible 1%




Staff & service




Property conditions & facilities



2/5 Poor

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I enjoyed the gluten free options on the menu the wheel chair access for my father. It was very disappointing that only 1 channel on the tv (CNN) was in English; then thevlast 4 days of my visit, CNN was no longer available. There was no option for netflix, amazon prime etc.. I spoke to the ladies at the front desk about this, and they said that there isn't anyhing that they can do about it.
Stayed 10 nights in Oct 2022

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2022

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
This was a family trip with my 6 year old son and elderly mother. The staff were ok at check in however later on our arrival day the staff were absolutely unprofessional, treated us like they didn’t think we should have been guests. I had asked for some milk for my son (a cup/glass) and was given various responses and finally that it was not included in the amenities. However, if that was the case, why would they put coffee/tea in the room with a kettle? On day 2, we left for our tour early morning and on return after a long day, the room was attended by housekeeping as they changed the floor towel in bathroom however did not tidy up the room or provided some new towels. I took a picture and showed to the receptionist staff and they had to get someone to go and tidy up the room. Generally, it’s not a place I’d recommend to anyone! The staff were rude and discriminated against me and my family. They should put on their website “white European/white Other” only! Absolutely horrible accommodation and I was truly disappointed!
Stayed 2 nights in Oct 2022

5/5 Excellent

Annalee, glendale
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Good staff and clean room
Stayed 2 nights in Sep 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the Suites which was extremely well laid out and had everything we could want - with a lovely view of the river. The pool and leisure facilities were great - just right for relaxing before going out for dinner. The hotel has such a wide variety of places to eat within a 30 minute walk, and great transport links nearby. Would highly recommend the Galaxy, and will definitely stay again if in Krakow.
Stayed 6 nights in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and it is a lovely, friendly hotel. Location is good, although it’s about a 30 minute walk into the town, the hotel will phone a taxi for you which is between 25 and 40 zloty. The hotel breakfast is excellent and would recommend it. Would stay here again.
Stayed 4 nights in Aug 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Father and sons trip
We had a great time at Galaxy Hotel and in Krakow, staff very friendly and breakfast was good value, also in a great location for old town and other attractions, when I come back to Krakow I will stay here again, a good time was had by everyone. The spa and pool was a great way to relax after a hard day’s sightseeing, great .
Stayed 4 nights in May 2022

5/5 Excellent

Stayed 5 nights in Mar 2022

5/5 Excellent

Stayed 4 nights in Mar 2022