Galaxy Hotel

4.0 star property
Family-friendly hotel connected to a shopping center in Kraków City Centre with full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Galaxy Hotel

Photo gallery for Galaxy Hotel

Front of property - evening/night
Aerial view
Business Double Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Daily buffet breakfast (PLN 50 per person)
Lobby

Overview of Galaxy Hotel

9.0

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Hot Tub
  • Free WiFi
  • Spa
  • Parking available

Explore the area

ul. Gesia 22a, Kraków, Lesser Poland, 31-535
  • Popular LocationGalaxy Hotel1 min walk
  • Popular LocationCosta Coffee2 min walk
  • Popular LocationKraków Plaszów Station12 min drive
  • AirportKraków (KRK-John Paul II - Balice)29 min drive
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Room options

Standard Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite

  • 301 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Business Twin Room

  • 226 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Business Double Room

  • 226 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room

  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Kraków

Located in Kraków City Centre neighborhood, Galaxy Hotel is connected to a shopping center. Old Synagogue and Galicia Jewish Museum are cultural highlights, and some of the area's attractions include Aquarium and Natural History Museum and Jordan Park. Traveling with kids? Consider Park Wodny, or check out an event or a game at Tauron Arena Kraków. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Oskar Schindler Factory - 14 min walk
  • Main Market Square - 4 min drive
  • Royal Road - 5 min drive
  • Wawel Castle - 7 min drive
  • St. Mary's Basilica - 8 min drive

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 6 min drive
  • John Paul II - Balice Airport (KRK) - 29 min drive

Restaurants

  • Costa Coffee - 2 min walk
  • Mazaya Falafel - 8 min walk
  • Jeff's - 5 min walk
  • Laba Bistro - 4 min walk
  • Knitted Coffee - 12 min walk

About this property

Galaxy Hotel

Upscale family-friendly hotel located in Kraków City Centre
Shopping on site, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Galaxy Hotel. Active travelers can enjoy ecotours at this hotel. Indulge in a facial, a body treatment, and hydrotherapy at the onsite spa. The onsite restaurant, Andromeda, features international cuisine and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Massage treatment rooms, tour/ticket assistance, and a porter/bellhop
  • Guest reviews give top marks for the first-rate property condition
Room features
All 205 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and housekeeping

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (PLN 60 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: PLN 50 for adults and PLN 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Andromeda

Things to do

  • 24-hour gym
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4,844 square feet of space)
  • Meeting rooms

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 8 to January 21:
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 50 for adults and PLN 25 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Galaxy Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM. The pool is closed seasonally each year from January 8 to January 21.

How much does it cost to stay at Galaxy Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Galaxy Hotel on Mar 24, 2024 start from $69.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Galaxy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galaxy Hotel?

Self parking is available for PLN 60 per day.

What time is check-in at Galaxy Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Galaxy Hotel?

Check-out is at noon.

Does Galaxy Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Galaxy Hotel located?

This family-friendly Kraków hotel is located in the historical district, within a 10-minute walk of Galeria Kazimierz, New Jewish Cemetery, and Cracovia Business Center. Main Market Square is 1.2 mi (1.9 km) away.

Galaxy Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 553 out of 1000 reviews" "
Rating 8 - Good. 369 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mariusz Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to the market where you can eat, go to the cinema or do some shopping, literally 3 minutes on foot.. It's about 25 minutes on foot to the center and the market square, but you can see a lot along the way.. It's good that it's not in the center. because it's quiet and people don't move around
Stayed 13 nights in Jan 2024

8/10 Good

Justyna

Business traveler
Liked: Cleanliness, staff & service
good for the price
Stayed 2 nights in Nov 2023

10/10 Excellent

Tom

Stayed 4 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Sep 2023

4/10 Poor

Dylan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was very rude and uncouth at the reception desk. Especially the female staff. I tried to leave a list of sites for Schindlers list and the night staff wanted it and the next morning the woman at the front desk gave me soo much lip about it I could not believe it! First she said I may need it and I'm like, duhh I created it for you, then she says they didnt tell her about it and I'm like oh my god woman just give to to the people that are there at night so you all can explain to tourist where certain interesting Schindler's list sites are. The customer service in Poland is the worse! I could not believe how rude the females were at the front desk. All they wanted to do was say "no" or we "we don't know" or "we don't have". This hotel needs to seriously train the staff on how to communicate properly and provide customer service at the highest level!
Stayed 5 nights in Jun 2023

8/10 Good

Caleb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff where very helpful and kind.
Stayed 1 night in Jun 2023

10/10 Excellent

Antony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just off of the central historic area, on the river, and on the corner of the Jewish Quarter - full of great restaurants. The location was good with plenty of sites to visit around it. The hotel was clean and quiet. The staff were friendly and the stay was enjoyable. The spa was relaxing and the breakfast was un-hurried with plenty of choice.
Stayed 4 nights in May 2023

10/10 Excellent

Kirsty

Stayed 10 nights in Dec 2022

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean, uncrowded, tasty food. Everything about our stay was very pleasant. I would certainly recommend and would be happy to stay again if ever in Krakow in the future.
Stayed 3 nights in Apr 2023