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LED TV
LED TV
LED TV
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.1 out of 5 Very Good
727 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Map

Explore the area

Popular LocationChurch of the Transfiguration3 min walk
Popular LocationCzartoryski Museum3 min walk
Popular LocationCloth Hall3 min walk
AirportKrakow (KRK-John Paul II - Balice)24 min drive

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  • Deluxe Apartment

    Room amenities

    • 538 sq ft
    • Sleeps 2
    More detailsDeluxe Apartment
  • Classic Double Room

    4.5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    More detailsClassic Double Room
  • Business Room

    3.5/5 guest room rating

    Room amenities

    • 150 sq ft
    • Sleeps 1
    More detailsBusiness Room
  • Executive Apartment

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 2
    More detailsExecutive Apartment
  • Deluxe Double Room

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    More detailsDeluxe Double Room

About this area

Krakow

In the historical district, Grand Hotel is in Krakow's Old Town neighborhood, an area with good shopping. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Cloth Hall and Krakow Barbican. Jordan Park and Aquarium and Natural History Museum are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing. Guests appreciate the hotel's central location.
Visit our Krakow travel guide
View in a map
Popular Location

What's nearby

  • Main Market Square - 3 min walk
  • Church of the Transfiguration - 3 min walk
  • Czartoryski Museum - 3 min walk
  • Cloth Hall - 3 min walk
  • St. Mary's Basilica - 4 min walk

Getting around

  • Krakow Glowny Station - 10 min walk
  • AirportJohn Paul II - Balice Airport (KRK) - 24 min drive

Restaurants

  • Destino — 3 min drive
  • Cyrano de Bergerac — 3 min drive
  • U Babci Maliny — 3 min drive
  • Indus — 3 min drive
  • Pasta Bar — 4 min drive

About this property

Grand Hotel

Luxury Krakow hotel in Old Town, walk to Main Market Square
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, 24-hour room service, and conference space. All 64 rooms feature thoughtful touches like pillow menus and bathrobes, along with free WiFi and 24-hour room service. LED TVs, minibars, and free bottled water are among the other amenities available to guests.
Grand Hotel offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Parking nearby: PLN 90 per day
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: PLN 90 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Polish
  • Russian
  • Ukrainian

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference space (1701 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LED TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in from 4:00 PM - 4:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 20 2020 to November 30 2020 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 80 per pet, per night
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 90 per person (approximately)
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Nearby parking fee: PLN 90 per day
  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Grand Hotel Krakow
Grand Krakow
Grand Hotel Hotel
Grand Hotel Krakow
Grand Hotel Hotel Krakow

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel and receive a full refund?
Yes, Grand Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Grand Hotel pet-friendly?
Yes, this hotel allows pets (limit 2 per room). There's a fee of PLN 80 per pet, per night.
What time is check-in at Grand Hotel?
Check-in is from 4:00 PM–4:00 AM.
What time is check-out at Grand Hotel?
Check-out is at noon.
Does Grand Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PLN 90 per vehicle, one-way, applies.
Where is Grand Hotel located?
Located in Old Town, this luxury hotel is within a 5-minute walk of Historical Museum of Krakow, Main Market Square, and Cloth Hall. St. Mary's Basilica and Krakow Barbican are also within 10 minutes. Krakow Glowny Station is 10 minutes by foot.
4.1
Very Good
727 reviews
5 - Excellent
330
4 - Good
234
3 - Okay
108
2 - Poor
41
1 - Terrible
14

4.4/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/5 Good

Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and a very convenient location.
Stayed 3 nights in Dec 2019

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

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