Get an overview of this hotelKrakow hotel, 100 metres from city centre


This grand 19th-century luxury hotel, with a period interior, is situated within 0.3 km of Town Hall Tower, Main Market Square, and St Mary's Basilica.

Property Amenities

Guests can dine under chandeliers at Mirror Hall and enjoy rose ice cream in the Vienna Café.

Free WiFi

Guestrooms with traditional decor in rich colours and parquet flooring have satellite television, free WiFi minibars and bathrobes.

Hotel Amenities

Hotel Amenities

Guests will appreciate the hotel's ambience with its wealth of period features and can enjoy a drink in the café or café bar, or wind down in the sauna. There is a fully equipped business center with wired and wireless Internet access (surcharge) available. Multilingual staff members at the 24-hour front desk may provide an express check-in and out service, safe deposit boxes, and arrange childcare, and room service is available round the clock.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Library 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of meeting rooms - 8 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Ski storage 
  • Smoke-free property 
  • Total number of rooms - 64 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare  
  • Free Wi-Fi  
  • Laundry facilities  
  • Soundproofed rooms  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: WiFi (surcharge) , Wired (high-speed) Internet access - surcharge

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Bathtub only 
  • Blackout drapes/curtains 
  • Climate control 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Free dial-up Internet access 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Minibar 
  • Room service (24 hours) 
  • Satellite TV service 
  • Slippers 
  • Soundproofed rooms 
  • Turndown service 

Where to Eat

Guests of the Grand Hotel enjoy a complimentary buffet breakfast each morning.

Mirror Hall - The Mirror Hall restaurant, with its high stained glass roof, chandeliers and mirrors, serves fine, Polish-inspired cuisine.

Vienna Cafe - This historic café, with its period features, offers coffees, pastries and its home-made rose ice cream.

Nearby Things to Do

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Scuba diving nearby 
  • Scooter/moped rentals nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 4 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: PLN 1.6 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: PLN 75-100 per vehicle (one way)
  • Self parking fee: PLN 150-180 per day
  • Pet fee: PLN 70-90 per pet
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

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