Wonderful hotel and management.
Posted Sep 18, 2016
We truly felt that we were treated as family. We arrived early in the morning and were instructed that check-in time was 1 PM. We asked for an earlier check-in time and Patrycia changed our room to a junior suite so that we did not have to wait at all. At the end of our stay, when we had to check out by 5:30 AM to catch our flight, a bag of breakfast goodies was presented to us. We are telling everyone about your kindness and generosity so they will travel to Cracow and enjoy your personalized care. Special thanks to Patrycia!