Ratings based on 562 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from melbourne

Great location.

Posted Oct 15, 2016
Pros: Stylish
Cons: Nothing
Location: Close to square.
Perfect Kraków hotel. Everything else is excellent.
5 out of 5
by A verified traveler

Wonderful hotel and management.

Posted Sep 18, 2016
We truly felt that we were treated as family. We arrived early in the morning and were instructed that check-in time was 1 PM. We asked for an earlier check-in time and Patrycia changed our room to a junior suite so that we did not have to wait at all. At the end of our stay, when we had to check out by 5:30 AM to catch our flight, a bag of breakfast goodies was presented to us. We are telling everyone about your kindness and generosity so they will travel to Cracow and enjoy your personalized care. Special thanks to Patrycia!
3 out of 5
by bertrand

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
3 out of 5
by A verified traveler from Eaubonne

Hotel accueillant, mais loin de mes attentes.

Posted Aug 28, 2016
Hormis le lit, nettoyage succinct de la chambre . Salle de bain étroite et non pourvue d'étagères de rangements. 3 à 4 minutes d'attente avant d'avoir de l'eau chaude. Problème de chaînes de TV ( mal réglées ) En résumé, déçu.
5 out of 5
by A verified traveler

クラシカルなホテル、でも設備は満足

Posted Aug 24, 2016 on Hotels
チェックインのときのスタッフが素晴らしかったです。こんなに、というほどの暖かい歓迎を受け、その後もなにかと親身になってくれました。
4 out of 5
by Susan from World traveller D48-50 in Athens

Lovely old hotel in the heart of wonderful Krakow

Posted Jul 24, 2016 on Hotels
Lovely old hotel that has stood the test of time perfectly located within 100m of the central square walking distance to all the main tourist attractions, great restaurants and cafes but it does require an upgrade with some of the room facilities - single beds are for kids not grown adults and bedding has seen better days but apart from that hotel is lovely. Pleasant breakfast served in the dining room from 7:00am grand restaurant which unfortunately was not available during the stay along with the spa going through a renovation. To be noted the hotel is close to a late night pub where drunken revellers congregate to early hours of the morning and to 5:00am on weekend but noise doesn't bother me although did startled a few times. Would certainly return for future visits - lovely hotel great city.
4 out of 5
by A verified traveler from 東京

旧市街の高級感ただようホテル

Posted Jul 20, 2016
こじんまりとした、しかし内装や調度品にも歴史や高級感を感じさせる落ち着いたホテルでした。街中にあるせいか、夜の路上などからの騒音が気になりました。
3 out of 5
by Terje

This traveler left a rating score only Posted Jul 16, 2016 on Hotels
5 out of 5
by A verified traveler

Excellent location and superb hoteL.

Posted Jun 22, 2016
Lovely hotel and rooms. Efficient and helpful staff. Great location. Delicious fresh breakfast menu.
4 out of 5
by Per

This traveler left a rating score only Posted Jun 12, 2016 on Hotels