Ratings based on 189 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from S
Great location-near but not in-Old TownPosted Oct 30, 2015
Smooth early check-in. They offered us breakfast while we waited--a delicious, abundant European breakfast! We had upgraded to a larger room based on reviews, and were very satisfied with larger room. In fact, we got delayed and missed one night of our confirmed, non-refundable reservation, but they gave us the upgrade for free as compensation! Just one example of many great customer service experiences. Highly recommended!
for Everyoneby A verified traveler
Lovely hotel, convenient for the main tourist areaPosted Sep 22, 2015
Pros: The location, decor, cleanliness, facilities and staff.
Cons: No comment
Location: The hotel is a 10 to 15 minutes walk from the main tourist area in the old town and within easy reach of the trams.
The hotel is located within easy walking distance of Krakow's main square. It was spotlessly clean and the staff were very friendly and helpful. I would definitely recommend this hotel.
for Everyoneby A verified traveler from Kent
Great hotel for allPosted Aug 18, 2015
Pros: Great position and superb comfort throughout. Staff were so friendly and helpful. Travelled with my 12 year grand daughter who enjoyed staying here.
Cons: Our room was a little small but perfectly comfortable and this hotel is decorated to an excellent standard throughout.
Location: Easy access for the 'old town' with its sites and staff were always superb - organising our trips to Auschitz and salt mine.
We emailed the hotel before going to arrange airport transfer and to book our day trips. I was a little anxious as I was travelling just with my granddaughter but the hotel organised everything perfectly for us and the staff were so welcoming and friendly. There is so much to do in Kraków and we filled our days completely so we're glad to return to this hotel which was easily accessible, safe and very comfortable.
for Familiesby Ewa from Sverige
Hotel Amber kan rekommenderasPosted Jul 27, 2015 on Hotels
Mycket trevligt hotel. Tyst men samtidigt väldigt nära huvudatraktioner. Mycket trevlig personal, väldigt fin frukostrum med god, fräsch frukost.Kan varmt rekommenderas.
for Couplesby Guido from Peru and Houston
Posted Jul 25, 2015 on Hotels
Very welcome. Very clean. Excelent customer services. You feel home. I wish to come back and recommend my friends.
for Getaway With Friendsby Christine from Sale
Good but not amazingPosted Jul 14, 2015 on Hotels
Had a wonderful few days in Krakow. Hotel was well located only 5 minutes from centre. Hotel staff all very friendly and helpful. Rooms clean but lacking any drawer space. Bedside tables barely held a book! It was very hot while we were there and a fridge in the room would have been nice. Breakfast adequate.
for Familiesby Rickard
Posted Jul 7, 2015 on Hotels
for Couplesby Paula from Rochdale
Lovely HotelPosted Jun 24, 2015 on Hotels
Fantastic ! Lovely hotel, great staff, nothing was too much trouble. Very clean, comfortable bed, good sized room. Excellent location, walking distance to all the sights. Will be staying again in the future .
for Everyoneby A verified traveler from Aberdeen, Scotland
Great hotel in city centrePosted Jun 18, 2015
I had contacted the hotel prior to travel due to a glitch with email. They were extremely professional and helpful arranging pick up from the airport and local tours. They provided a packed lunch for one tour (costs approximately £4 pp). Hotel was in a great location only 5 mins easy walk to the main square. Excellent value for money and well worth staying at.
for Couplesby Thomas from Norfolk, England
Great stay, wonderful hotel, lovely cityPosted Jun 5, 2015 on Hotels
Hotel was great, staff could not do enough for you, very friendly, rooms clean and comfortable. Just one downside, hot food at breakfast limited, bacon was on offer first morning but not on the others, but only a little niggle, everything else was very good