Ratings based on 1,031 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from USA

Good Hotel in the Centre of Kraków

Posted Aug 27, 2016
I enjoyed my stay at this hotel. It is in a great location and you are seconds away from the centre of the city. Just remember that this is a typical European hotel - it is a place to sleep, unlike American hotels which are better suited to business trips and productivity. The staff are really excellent and professional. They also speak English and are more than willing to help out. The hotel will also arrange transportation to the airport for round 85 PLN if I remember correctly (paid to the driver). This is an average price. The breakfast at the restaurant was also quite excellent considering it was free.
4 out of 5
by A verified traveler from Milano

Posizione invidiabile!

Posted Aug 22, 2016
Buona struttura. A 50 metri dalla piazza principale. Camera ampia e ben illuminata. Bagno cieco... Personale disponibile. Consigliatissimo!
3 out of 5
by A verified traveler

Nice hotel great location

Posted Aug 22, 2016
Kraków is a lovely place great for a break ,the hotel is very central the only problem was there was no lift in our part of the building ( I think this was due to the type of building being very old.) This could a problem to a lot of people
5 out of 5
by A verified traveler from Amsterdam

Rustig hotel, perfecte locatie in het centrum.

Posted Aug 18, 2016
Pros: Zo'n mooie locatie en toch zo rustig en ruim, voor een heel redelijke prijs!
Cons: Ontbijt iets gevarieerder, met meer vers fruit en wellicht per dag wat verschillende dingetjes, als verrassing.
Location: Perfecte locatie, midden in het centrum bij het grote plein.
Goede bedden. Ruime en rustige kamer aan de binnenplaats, 's ochtends wel wat geluiden van rollende karren, maar dat is maar kort en we sliepen lekker verder. Ook generator hoorden we af en toe aanslaan. Maar met de drukte buiten voelde het voor ons als een oase van rust. Heel ruime kamer en badkamer. Tv prima. Elke dag flesjes water. Ontbijt goed, maar kon iets gevarieerder en meer vers fruit. Wifi deed het goed. De douche was prima, met zeep vanuit een dispenser. De douchebak liep wel heel schuin af naar het putje, dus je stond niet helemaal stabiel en wat glad. Voor oudere mensen misschien wat lastiger, voorals als je er ook weer uit moet stappen (afstapje).
5 out of 5
by A verified traveler from Uppsala

Centralt boende med närhet till det mesta

Posted Aug 14, 2016
Pros: Det centrala läget.
Cons: Borde finnas AC
Hög ljudnivå om man hade öppet fönster mot gatan. Men tyst om man stängde. Helt okey frukost som serverades tre portar bort på samma gata.
Comment from Hotel Management
Aug 17, 2016 by Joanna Grzesiak Rezydent*** hotel Manager, Hotel Management
Dear Sir/Madam, Thank you for your stay and feedback. It is nice to read that you enjoyed your stay. Rezydent hotel is a 3 star category, it means that air condition is not required. There is no information about this facility. Because of hotel location (along one of the famous streets in Kraków) the rooms with street are noisy and there is no way to eliminate it - that is why we add complimentary earplugs to this rooms. Regards
3 out of 5
by A verified traveler from Bielefeld

Ideales Stadthotel

Posted Aug 8, 2016
Pros: Die absolute Nähe zum Rynek ist ein sehr großer Vorteil. Taxis müssen an der nächsten Ecke in ca. 80m Entfernung halten (Fußgängerzone), kein Problem.
Cons: Klimatisierung
Location: Absolut zentral gelegen, Rynek, Tuchhallen und Marienkirche vor der Haustür.
Wer schnell im Trubel des Rynek landen möchte, hat mit diesem Hotel eine gute Wahl getroffen. Da das Leben bis in die Morgenstunden brummt, müssen straßenseitig gelegene Zimmer mit entsprechender Lautstärke rechnen, Pferdegetrappel von unzähligen Kutschen inklusive. Das Zimmer war gut, die hohen Decken halfen bei Hochsommerhitze allerdings auch nicht die Innenraumtemperatur zu drücken. Frühstück Standard aber ok. Wir haben die Wahl für den Wochenendurlaub jedenfalls nicht bereut.
Comment from Hotel Management
Aug 18, 2016 by Joanna Grzesiak, Rezydent*** hotel Manager, Hotel Management
Dear Sir/Madam, Dear Sir/Madam, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler from birmingham england

Very nice hotel at the centre of all required

Posted Jun 16, 2016
Pros: Staff helpful clean and in the cente of all required
Cons: Daft I know but supply milk for in room coffee tea
Location: Location ideal right in centre of main square which is the hub of all entertainment
Lovely place people very helpful clean lots to do everday and night
Comment from Hotel Management
Jun 17, 2016 by Joanna Grzesiak, Rezydent*** hotel Manager, Hotel Management
Dear Sir/Madam, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler from Ottawa, Canada

Hôtel très bien situé

Posted Jun 1, 2016
Pros: Son emplacement et le personnel
Cons: Ajouter l´air climatisé
Location: Situé à cent mètres de la place du marché et à dix minutes du château de Wawel, l'emplacement est idéal pour découvrir le vieux Cracovie.
Situé à quelques pas de la place du marché, idéal pour découvrir le vieux Cracovie. Chambre tranquille quoique un peu chaude car il n'y a pas de climatisation. Le personnel est sympathique et prêt à vous aider. Ils parlent tous anglais.
Comment from Hotel Management
Jun 1, 2016 by Joanna Grzesiak, Rezydent*** hotel Manager, Hotel Management
Dear Sir/Madam, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by Karina from Bergen

Fint og ryddig hotell med hyggelig personale.

Posted May 28, 2016 on Hotels
Fint og ryddig hotell. Kjedelig frokost. Lite utvalg pålegg og altfor hardkokte egg. Ikke heis i deler av hotellet så det var tungt med kofferter opp og ned trapper. Behjelpelig personale i resepsjon.
Comment from Hotel Management
by Joanna Grzesiak, Hotel Management
Dear Sir/Madam, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Sehr zentral

Posted May 24, 2016
Stadt ist immer wieder sehenswert. Es hat uns sehr gefallen.
Comment from Hotel Management
May 25, 2016 by Joanna Grzesiak, Rezydent*** hotel Manager, Hotel Management
Dear Sir/Madam, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!