Ratings based on 107 Verified Reviews

4.3 out of 5
76% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from uk

Nice hotel but

Posted Oct 8, 2017
The bar didn’t open till 7pm and on the 2nd night it was closed for a private function also there was a wedding on so the dance music went on for 4 hours, the hotel it self is nice and staff are good
4 out of 5
by Christopher

fine place to stay near Quattro Business park

Posted Jun 2, 2017 on Hotels
everything was fine except that the window did not completely close and let noise in and the curtains did not cover the whole window
Comment from Hotel Management
Jul 17, 2017
Dear Guest, Thank you very much for taking time to evaluate our Hotel Swing**** in Cracow. Rate 4/5 is really mobilizing for us.We will try to find out what was wrong with the window, which you mentioned about. We invite you again during your next trip to Cracow. Tomasz Dąbrowa, Front Desk Manager
3 out of 5
by A verified traveler from uk

Nice hotel close to the payble aqua

Posted Feb 9, 2017
Nothing major... no shampoo bottles or bathing robe no tissues But very good hotel staff and nice lobby
4 out of 5
by Soren

Alright Hotel

Posted Jan 3, 2017 on Hotels
Room was clean, but beds were uncomfortable. The hotel is located about a 20-30 zloty cab ride from the centre of the city. A decent breakfast was there.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 16, 2016 on Hotels
5 out of 5
for Everyone
by A verified traveler from England

Hotel Swing Review

Posted Jun 5, 2016
Pros: Everything!
Cons: The only slight downside is the location, meaning that y9u need a taxi to get into Kraków centre. However, the staff are always happy to organise \.
Location: McDonalds, and not much else near the hotel that we found.
Everything was pretty much perfect. Pleasant staff, helpful. The room was clean and well appointed. Atmosphere was lovely. We arrived late and the restaurant was shutting but the staff still managed to produce some food for us on an ad-hoc basis.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 29, 2016 on Hotels
1 out of 5
by A verified traveler

Posted Dec 29, 2015
You get what you pay for. The staff is minimally helpful, at best. The rooms and amenities are dated. Towels are usually stained. The bed is terrible and the room is always too cold for comfort. The breakfast is mediocre at best.
4 out of 5
by Norrie

This traveler left a rating score only Posted Oct 28, 2015 on Hotels
4 out of 5
for Business Travelers
by A verified traveler from Cyprus

Clean hotel with comfortable rooms.

Posted Oct 15, 2015
Cons: Feng shui of the bed arrangement in the room. The bed was beow the window and this prevented you from seeing outside.
Location: t is a bit far from the city center and a car is definitely required.
The hotel is possibly a little too far from the city centre but if you have a car it is easy to get around. The rooms were big and clean and the breakfast had great variety with fresh goods (coffee could have been better). Overall a nice hotel with friendly and accommodating staff.