Ratings based on 318 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Central Hotel

Posted Feb 28, 2017
Lovely modern hotel with a beautiful restaurant and bar in the stone cellar. In the old town district so you are close to everything. The staff were all very helpful and happy to give suggestions and book places for us to visit/eat at.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Excellent!

Posted Dec 26, 2016
Pros: Central location, near Main Square, attractions, shops, restaurants. Breakfast selection was great.
Location: Plenty of shops, restaurants, and attractions within 1 km/mile.
Top notch hotel located right in the heart of old town near the Market Square (approx' 5 block walk from Krakow Glowny Station). Excellent staff and breakfast. Hotel is in an old building but modern within along with old style decor. Room amenities were great with reasonable space given its design. Hotel otherwise very quiet/peaceful, however early morning hours brought with it some bellowing in the street from drunken night clubbers which could be hard to avoid at most hotels in old town. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Lovely hotel, clean, modern, highly recommend

Posted Dec 8, 2016
Pros: Very clean rooms, central, helpful and knowledgeable staff
Cons: Can't think of anything!
Location: Walking distance of shops and plenty of restaurants/coffee bars.
Within a three minute walk of the square for the Christmas Markets. Lovely room with crisp linen, tea/coffee and a safe. Modern bathroom with big walk in shower, beautiful white towels and a robe. The staff were very friendly, helpful and spoke very good English. We didn't eat at the hotel but the restaurant looked very good. We were able to take away free coffee each morning. On check out we were each given a homemade cookie which was a lovely touch. I would highly recommend this hotel to anyone.
4 out of 5
by A verified traveler

Gret hotel, but sometimes noisy

Posted Nov 28, 2016 on Hotels
The room was quite noisy into the late hours, as there's a club across the road - however, this was intermittent rather than constant. The location was very central to shopping.
5 out of 5
by A verified traveler

Very comfortable hotel, close to the sights.

Posted Oct 20, 2016 on Hotels
Excellent small hotel in a superb location, a minute's walk from the main square. Very pleasantly and helpful staff. We had a lovely corner room on the third floor which was very spacious and perhaps too warm.
4 out of 5
by A verified traveler

the hotel is clean, convienient for everything

Posted Sep 20, 2016 on Hotels
It was very hot for several days , heavy rain for one day
3 out of 5
Recommended
for Families
by A verified traveler from uk

Easy walking distance to old town & train station.

Posted Sep 16, 2016
Pros: Very clean, friendly staff.
Cons: Meeting dietary requirements
Location: Good for the old town, plenty of churches around and the museum. Cloth hall 5 minutes away.
Requested a gluten free breakfast - was given poor gluten free bread and had to risk the buffet. Although the position is good for getting about, we found that it was noisy at night as there are lots of clubs - mostly gentlemens! in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Wales

Good hotel close to all amenities

Posted Sep 11, 2016
Pros: It's position in Kraków Old Town ,although near everything it was quiet
Cons: Lighting outside the hotel
Location: Visit the old town
Fantastic breakfast so much choice and excellently cooked
4 out of 5
by neda

This traveler left a rating score only Posted Jul 31, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful.

Posted Jul 18, 2016
Pros: The staff at the front desk was great. The bathroom floor was heated!!
Cons: IF they wanted, they could give free breakfast. It wasn't too expensive, but it seemed like maybe it could have been free.
Location: In the middle of everything. Churches, the city square with cool street performers, walking distance to the Jewish quarter, great shopping, etc.
Excellent. Wonderful staff, comfortable bed, great location.