Ratings based on 312 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Washington DC
Posted Jul 5, 2016
Beautiful hotel right on the square. Large rooms and wonderful bathrooms.
by A verified traveler from Norge
Fint hotell veldig sentraltPosted Jul 4, 2016
Bodde på dette hotellet 5 dager. Fint hotell med store rom og en enorm utsikt over markedsplassen. (Se webkamera på hjemmesiden til hotellet) Når du kommer ut av hotellet er du midt i "smørøyet".
by Soren from Aalborg
Dejligt hitelPosted May 3, 2016 on Hotels
Beliggenhed beliggenhed og gid service
by Jacquie from Farnham
Perfect location not so perfect restaurant!Posted Apr 16, 2016 on Hotels
Second visit to Kraków and just as enjoyable as the first time. Hotel lovely but would have been pleased if they had actually found a room to put the Hoover in! Still in the corridor near the rooms... Not a good look for such a classy place. Be warned that the restaurant is NOT good. We treated friends to a meal as a thank you but it was a very poor effort...wine selected not available along with starters and mains and puddings...we had to choose other options which were not what we wanted. Told hotel who said the restaurant is a separate organisation but this will reflect on their business as it is the same building with the same name.....
by Ketan from Mumbai
Superb hotelPosted Mar 28, 2016 on Hotels
Excellent hotel and excellent staff
by Maureen from New Zealand
Posted Mar 25, 2016 on Hotels
Charming helpful staff. Lovely traditional building with great decor -4 poster bed etc. great position overlooking square. We were able to check in even though we arrived at 9am
by Pauline from Benfleet
Wonderful hotel in a superb locationPosted Mar 17, 2016 on Hotels
The hotel was in a great location on the main square of the old town.
Posted Feb 27, 2016 on Hotels
by A verified traveler from england
A fantastic hotel in a hart of the cityPosted Feb 20, 2016
We had s fantastic stay,great hotel, beautiful view and everything I a walking distance. We highly recommend this hotel.
by A verified traveler from London
The staff was wonderful!Posted Feb 20, 2016
Pros: As I mentioned above staff and well run hotel.
Cons: Sometimes the coffee machine didn't work at breakfast. But that happens sometime and they can make it in the kitchen
Location: Walked around the beautiful city centre. Also went in the magnificant churches. We went to see a concert in one of the churches.
The hotel was magnificent but the title goes to the staff who took care of us. They gave us wonderful service. We had dinner on our first night. The meal was presented beautifully but the food was done to perfections.