Ratings based on 198 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex, ENGLAND

Nice hotel about 20 minute stroll to centre Krakow

Posted May 12, 2017
Pros: Near to city centre, but a fairly quiet location.
Nice modern refurbished hotel. Krakow is great and old town and market square beautiful. Would recommend a visit.
Comment from Hotel Management
May 21, 2017 by LIV'INN Team, Hotel Management
Dear Brenda, Such a kind review, thank you! Kraków is an important center for the region and a popular tourist destination thanks to its architecture and unique atmosphere. We have the fortune to be located just outside the clamor of city centers and enjoy a peaceful area. That enables us to provide even more relaxing time to our Guests who usually come back need of it after a whole day of sightseeing. Thank you for your recommendation and we hope to see you during your next visit! Best Regards, LIV'INN Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel with brilliant staff

Posted Apr 13, 2017
This is a superb hotel within walking distance of the main square. The staff couldn't do enough for us and went out of their way to make out stay as good as possible. They helped to book our excursions and taxis etc and advised on the best places to eat. The rooms are beautiful, clean and very comfortable. Couldn't have asked for more and already planning our return visit!
Comment from Hotel Management
May 7, 2017 by Liv'Inn Team, Hotel Management
Dear Anonymous, We are honored that you speak so highly of our Hotel. It is also very gratifying to read that our services pleased you. Every Guest in our Hotel has a direct line to the reception which is open 24h/7 and can ask for anything and about everything. Our staffs knows Cracow through and through and we are always ready to advise you to have the most enjoyable evenings as well as book taxis, tables, trips or even massages! Come try one when you happen to come to Cracow again! Best Regards, LIVINN Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern, clean and friendly

Posted Apr 1, 2017
Cons: A kettle in the room
We arrived after a day in Krakow, and had to be up at 5am for our flight home. The staff were extremely friendly and helpful, particularly Philip who greeted us at 5am with a packed breakfast for our journey with a note in it wishing us a safe trip! Would definitely stay there again - the rooms were spotless and newly refurbished.
Comment from Hotel Management
Apr 9, 2017 by Liv'Inn Team, Hotel Management
Dear Anonymous, We always pay special care and attention to reviews and feedback. That is the best way to improve - to listen to your customers. On that note we want to thank you for the praise you have given us, that is very valuable for us. Well being of our Guests is always our top priority and we hope that the breakfast helped during your journey home. It also makes us happy that you expressed such nice words about our rooms. It is true that we do not have kettles yet in our rooms and we apologize for this but we can guarantee that in a few days kettle will be in the every room and then hopefully we would get 5 points from you! :) Until that time we provide for our Guests hot water from dispenser at reception 24/7. We would certainly like to host you again as well so do not hesitate and book any room you like, we will see you then! Best regards, Liv'Inn Team
4 out of 5
by A verified traveler

More than a budget hotel

Posted Dec 12, 2016 on Hotels
The location and facilities of the hotel were very good - i.e. in the bathroom shower gel and shampoo was supplied. The breakfast was more than adequate with choices to suit everyone of cereal, hot breakfast, cheese and hams and pastries. Free Wifi also provided. It was within easy walking distance of the main town square - about 15mins and all on the flat.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxford

Nice room with massive toilet!

Posted Dec 12, 2016 on Ebookers
Arrived at 10:30pm but checkin was smooth n quick. Checking out at 3am was also easy. Size of the room is alright and the bed is fine as well. Might be difficult to find in the first time but an uber ride between the hotel and the train station is only £2 so you can use that to avoid getting lost.
5 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
Great hotel and very friendly staff. Nothing was a problem. Breakfast was adequate. The hotel is approximately 20 minutes walk to the city square, but it's one straight road with lots of shops and restaurants on it. Once you get to the city square, you won't be disappointed and it doesn't end there. There is an abundance of roads leading of the square with more shops and restaurants. Krakow is an amazing place to visit, there is so much to see and do. I was out there for a week and didn't come close to doing or seeing everything. This time of year is great for the Christmas market in the main square, but I can see me planning a trip back out in the summer.
5 out of 5
Recommended
for Everyone
by A verified traveler from great britain.

Everything great.

Posted Dec 5, 2016
Pros: Everything!... clean comfortable friendly staff breakfast excellent.
Location: Great location, 15 mins from main square nice walk too, lots to do and see., beautiful area lots of lovely churches restaurants shops.
Fab location comfortable beds staff really friendly and helpful wonderful city would go back to hotel and Poland, everyone friendly we had an excellent time. Very cheap to eat out and drink also coffee etc cheap.
Comment from Hotel Management
Dec 11, 2016 by LIV'INN Team, Hotel Management
Dear Amanda, Holidays in Krakow are always an excellent choice for having a good time. Thank you for choosing us and letting us be the host of your precious vacations. Thank you for complementing on our location, it is lovely indeed. Come on down again in the next year, we certainly will be expecting you! Best Regards, LIV'INN Team
4 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
had a great four days in the Liv Inn hotel in Krakow to celebrate a 60th birthday the hotel is a 15-20 min walk from the main square the staff were very friendly and informative. We would defiantly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2016
Very enjoyable stay, staff friendly , location 20 minute walk into old town
Comment from Hotel Management
Dec 11, 2016 by LIV'INN Team, Hotel Management
Dear Anonymous, Although we always shoot for 5 out of 5, we thank you for your kind words of appreciation in our direction. Stay again sometime and give us a chance to impress you futher! Best Regards, LIV'INN Team
4 out of 5
Recommended
for Everyone
by A verified traveler from fl.

Nice hotel

Posted Nov 24, 2016
Great and amazing helping stuff they answer any questions you got and also can provide you with information about Krakow.
Comment from Hotel Management
Dec 11, 2016 by LIV'INN Team, Hotel Management
Dear Denis, At LIV'INN, we all know Krakow inside out, so it is only natural that we want to share and help our Guests have the easiest experiences and the nicest memories from our beautiful city. We are sure you did not see all the things so we encourage you to visit us again and pick up exploring Krakow where you left off. Best Regards, LIV'INN Team