Meeting facility

Reviews of Park Inn by Radisson Krakow

4 out of 5
Park Inn by Radisson Krakow
Ul. Monte Cassino 2, Kraków, Lesser Poland

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 478 reviews" "
Rating 8 - Good. 180 out of 478 reviews" "
Rating 6 - Okay. 43 out of 478 reviews" "
Rating 4 - Poor. 8 out of 478 reviews" "
Rating 2 - Terrible. 3 out of 478 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Victoria

Traveled with partner
Room with 2 twin beds was requested for 2 person, but they gave us 1 king size bed only...
Stayed 2 nights in Jan 2024
Response from Ilja Gierasimowicz, Guest Service Representative on Feb 9, 2024
Dear Victoria,Thank you for sharing your recent experience.I really do appreciate your comments which we will use to improve our service in the future. I assure you that I will be discussing your feedback with my team. Thank you for pointing issues that we have to improve so our service can get better.Of course, I hope that we will have the occasion to host you again in the future!Greetings,Ilja GierasimowiczGuest Service Representative

8/10 Good

Victoria

Stayed 2 nights in Oct 2023
Response from Ilja Gierasimowicz, Guest Service Representative on Feb 9, 2024
Dear Victoria,First, I would like to thank you for sharing your opinion and for your kind words. It is always great to see such a positive reviews from our Guests.Thank you for rating our hotel, service and facilities on such a high level. We can't wait to see you again!Greetings,Ilja GierasimowiczGuest Service Representative

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place to stay at. Would recommend again.
Queen bed is two twin mattresses put together, but still comfy.
Stayed 5 nights in Oct 2023
Response from Ilja Gierasimowicz, Guest Service Representative on Feb 9, 2024
Dear Reed,First, I would like to thank you for sharing your opinion and for your kind words. It is always great to see such a positive reviews from our Guests.Thank you for rating our hotel, service and facilities on such a high level. We can't wait to see you again!Greetings,Ilja GierasimowiczGuest Service Representative

10/10 Excellent

Mykhailo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ilja Gierasimowicz, Guest Service Representative on Feb 9, 2024
DearMykhailo,Thank you for your kind words about your recent stay at Park Inn By Radisson Kraków. On behalf of our entire staff here at Park Inn by Radisson I would like to thank you for choosing our hotel.We are thrilled to see how much you enjoyed your stay at our hotel. I am more than glad to hear that we were able to meet all your expectations. Seeing that we were able to meet your expectations makes me very happy.I hope to see you again when your travels bring you back to the area. We can't wait to see you again!Greetings,Ilja GierasimowiczGuest Service Representative

4/10 Poor

Alex

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reserved our suite and confirmed the suite 4 times only to find out “the person who confirmed your suite for your entire day was “new””! This is ridiculous, the staff was no help since I booked the stay through Expedia they said they could do nothing. In addition Expedia is also horrible I spent hours explaining the situation and wanted credit for the suite we never occupied and to only be charged for a standard room. Still no conclusion! Expedia is very helpful booking but horrible if there is a problem.
Stayed 1 night in Apr 2023
Response from Bartosz Krzoski on May 23, 2023
Dear Mr. Alex,I am grateful for staying with us.I would like to apologize for any inconvenience which you experiences during your stay.I consulted your situation with Expedia and we found a solution by giving you a proper discount.I hope it is already done from Expedia side.Please let us know if you will need any assist still.Best regards,Bartosz KrzoskiFront Office Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakow Stay
Good. Helpful and courteous staff.
Stayed 1 night in Mar 2023
Response from Bartosz Krzoski on Apr 4, 2023
Dear Guest,Thank you for staying with us.I am so grateful that you mentioned our staff in such positive way.I hope you will visit us again soon!Best regards,Bartosz KrzoskiFront Office Manager

8/10 Good

Christine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our room was comfortable and very quiet. The black out curtains work extremely well. The staff was courteous. Thanks for a nice stay in Krakow. Oh, we walked over 35 miles in 3 days! Lots to see.
Stayed 4 nights in Mar 2023
Response from Bartosz Krzoski on Apr 4, 2023
Dear Christine,It is great that you enjoyed your visit in Krakow and in our hotel!I am grateful for your valuable feedback.I hope we will be able to host again in the future.Best regards,Bartosz KrzoskiFront Office Manager

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff
Stayed 3 nights in Feb 2023
Response from Vadym Tarasenko on Feb 12, 2023
Dear Michael,Thank you very much for taking your time to share your experience regarding your recent stay with us.We are happy that your expectations were met and you were satisfied with our service. Hope that during your next visit to Krakow we will see you again as our guest.Kind regards,Vadym TarasenkoGuest Service Representative

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay, nice warm rooms to fight the cold!
Very nice stay, staff were friendly and helpful and the rooms very comfortable. We went in February during really cold temperatures, the rooms were lovely and warm which was much needed after our walks in the cold!
Stayed 3 nights in Feb 2023
Response from Vadym Tarasenko on Feb 12, 2023
Dear Liam,Thank you very much for taking your time to share your experience regarding your recent stay with us.We are happy that your expectations were met and you were satisfied with your rooms. Hope that during your next visit to Krakow we will see you again as our guest.Kind regards,Vadym TarasenkoGuest Service Representative

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Bartosz Krzoski on Apr 4, 2023
Dear Mr. Eric,I am so grateful for your high score.I am glad that you enjoyed your stay.I hope you will visit us again soon!Best regards,Bartosz KrzoskiFront Office Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
business trip
Stayed 2 nights in Jan 2023
Response from Vadym Tarasenko on Jan 24, 2023
Dear Guest,On behalf of our hotel team, we thank you for sharing your experience regarding your recent stay with us. It's nice to know that we met your expectations properly and you liked staying with us. Looking forward to welcome you again in a soon future. Kind regards, Vadym Tarasenko Guest Service Representative

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Response from Agnieszka on Jan 20, 2023
Dear Victoria,Thank you for sharing you opinions. I am glad that you have spent a good time here with us and I hope that we will have the occasion to host you again in the future. Best regards,Agnieszka StefaniakGuest Service Representative

10/10 Excellent

Masou

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Vadym Tarasenko on Nov 17, 2022
Dear Masou,On behalf of our hotel team we thank you for giving us such score.It's nice to know that we've made your expectations met and you had a good time with us.Looking forward to welcome you again in a soon future.Kind regards,Vadym TarasenkoGuest Service Representative

10/10 Excellent

Lukasz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Vadym Tarasenko on Oct 10, 2022
Szanowny Panie Lukaszu,Bardzo dziękujemy za pozostawianie oceny odnosnie pobytu w naszym hotelu. MIło wiedzieć, że czas spędzony z nami był dobrym i udanym dla Pana.Z wyrazami szacunku,Vadym TarasenkoGuest Service Representative

8/10 Good

stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly.
Stayed 2 nights in Sep 2022
Response from Vadym Tarasenko on Oct 10, 2022
Dear Stephanie,Thank you very much for rating your stay with us. It's glad to know that you had a good time with. Hope to see you soon again!Kind regards,Vadym Tarasenko

2/10 Terrible

Heather

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Our sleep was ruined because about every 10 minutes the television in our room kept turning on by itself with the volume up. We couldn't unplug it because the plug was contained behind a "false wall". We contacted the hotel staff who told us that the only person who could help us with that would be in at 10:00 the next morning!!
Stayed 1 night in Sep 2022
Response from Vadym Tarasenko on Oct 10, 2022
Dear Heather,Thank you very much for leaving review regarding your stay with us. I'm personally really sorry to read about such thing that happened to you. We will definitely discuss this issue and the attitude our workers gave you. Please accept our sincere apology. Wish you all the best and hope you make us second chance one day.Kind regards,Vadym TarasenkoGuest Service Representative

10/10 Excellent

Shimei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Vadym Tarasenko on Sep 27, 2022
Dear Shimei,Thank you for rating your stay in our hotel. It's really nice to know that you had a great time with us.Hope to see you in a soon future again.

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, good value and great staff
Stayed 1 night in Aug 2022
Response from Vadym Tarasenko on Aug 28, 2022
Dear Tiffany,Thank you for sharing your experience regarding your stay with us. We are happy to know that you enjoyed your stay. Looking forward to see you soon again!Kind regards,Vadym TarasenkoGuest Service Representative

10/10 Excellent

VISHAL, Mumbai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property quote centrally located near the wavel castle.The staff is really polite and extremely helpful.My flight was delayed to 7pm and the hotel readily extended my checkout until 4:30 Pm without any additional charges.
Stayed 2 nights in Aug 2022
Response from Vadym Tarasenko on Aug 24, 2022
Dear Vishal,Thank you for sharing your experience regarding your recent stay with us. We are happy that you were satisfied with your stay and we've met your expectations.Kind regards,Vadym TarasenkoGuest Service Representative

10/10 Excellent

kryssia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me do an early check in and very helpful and pleasant staff. Room clean. I just stay for one night and I’m very satisfied overall
Stayed 1 night in Aug 2022
Response from Vadym Tarasenko on Aug 24, 2022
Dear Kryssia,Thank you for leaving score and sharing your experience with us. It was lovely to have you as our guest and we are looking forward to see you again!Kind regards,Vadym TarasenkoGuest Service Representative

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jul 2022
Response from Vadym Tarasenko on Jul 31, 2022
Dear Guest, Thank you for rating you recent stay with us. I am sorry that somehow your expectations weren't met, but I wish I would know more, so we had an opportunity to improve our service. If you have some questions or remarks, please do not hesitate to reach us via official communication channels, your opinion is always welcome and valuable for us. Kind regards, Vadym Tarasenko

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with Great staff
Stayed 2 nights in Jul 2022
Response from Vadym Tarasenko on Jul 30, 2022
Dear John, Thank you for leaving your score and positive feedback regarding your recent stay with us. It is really nice to see that you've and a great time with us. Looking forward to see you again soon! Kind regards, Vadym Tarasenko

10/10 Excellent

Anna Dóra

Stayed 2 nights in Jul 2022
Response from Vadym Tarasenko on Jul 30, 2022
Dear Anna, Thank you for leaving your score regarding your recent stay with us. It is really nice to see that you've and a great time with. Looking forward to see you again soon! Kind regards, Vadym Tarasenko

6/10 Okay

Lukasz

Stayed 3 nights in Jul 2022

10/10 Excellent

julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very convenient to the old town and places of interest are walking distance. Very close to the river. Bus stop for Salt mine is just at the corner-2 rides or walk 10min for bus 304 one ride. Check in was great, receptionist was very helpful and friendly. Room was good size and very clean. Breakfast was great plenty of selection. We got a free parking as well. Would recommend this hotel.
Stayed 2 nights in May 2022
Response from Vadym Tarasenko on Jun 13, 2022
Dear Julien, Thank you for your kind words about our team. We are happy to see that your expectation was fully satisfied. Hope to see you soon again as our valuable guest. Kind regards, Vadym Tarasenko

8/10 Good

Ronen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the
Stayed 3 nights in May 2022
Response from Vadym Tarasenko on Jun 13, 2022
Dear Ronen, Thank you for choosing our hotel! We are happy to see that your stay was good, and we are very thankful for your rate about us. Looking forward to see you again among our amazing guests. Kind regards, Vadym Tarasenko

8/10 Good

Priten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel as expected
No complaints, would return. Very nice hotel and suited us as a couple on a short weekend trip perfectly.
Stayed 2 nights in Oct 2021
Response from Nadiya Bovsunovska on Apr 13, 2022
Dear Priten, Thank you very much for your feedback! Looking forward to welcoming you back one day! Best Regards, Nadiya Bovsunovska Rooms Division Manager

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location, easy for transport, lovely building
Stayed 2 nights in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in Krakow.
Our stay was fantastic. The rooms were spacious, the beds comfortable and we didn't hear any noise from any of the other rooms or the traffic outside. We were on the 5th floor and had an excellent castle view. The hotel is around a 20 min walk from the main square, 10 mins to the castle and 10 minutes from the Jewish Quarter. The forum, a modern hive of activity with bars and street food was just 5 minutes away, here we spent a lot of our evenings. The hotel is very modern and the rooms had everything we needed. We stayed a week in total and it was a home away from home.
Stayed 6 nights in Dec 2021

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Bartosz Krzoski on Dec 27, 2021
Dear Julie, I am very glad for choosing our hotel and also for a very high rate. I am so happy that your stay was satisfying. I hope we will be able to host you again soon. Best regards, Bartosz Krzoski Front Office Manager

8/10 Good

Chloe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were exactly as shown in the images, perfectly sized and were clean and tidy. Hotel was located close to the airport and a 15 minute walk from the main square so made getting around easy.
Stayed 3 nights in Nov 2021
Response from Bartosz Krzoski on Dec 27, 2021
Dear Chloe, Thank you for staying with us and also for your valuable feedback. I am so happy that you enjoyed your room, cleanliness and our location. I hope we will be able to host you again if you will be next time in Krakow. Best regards, Bartosz Krzoski Front Office Manager

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Oct 2021
Response from Wiktoria on Dec 15, 2021
Dear Sean, Thank you for choosing Park Inn by Radisson. I am glad that we were able to meet your expectations. I do hope to host you again. Kind regards, Wiktoria Front Office Supervisor Park Inn by Radisson

8/10 Good

Irvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at Park inn by Radisson was fine. It could have been much better if we have had adjacent rooms with connecting doors as we were a family with three children. However, unfortunately even though we requested connecting doors four our two rooms specifically in our reservation via Hotels.com, we had in the end two rooms far away from one another. Except of that, everything was perfect; the rooms were clean and cosy, the hotel’s location is quite central, the staff at the reception were friendly and helpful and the buffet breakfast was good.
Stayed 2 nights in Sep 2021
Response from Bartosz Krzoski on Dec 27, 2021
Dear Mr. Irvin, I would like to thank you for choosing our hotel and also for your valuable feedback. I am so glad that you enjoyed your rooms, breakfast, our location and staff. I am sorry that you did not have connected rooms which you requested, I understand your disappointment. I hope we will be able to host you again when you will visit Krakow next time and then met your all expectations. Best regards, Bartosz Krzoski Front Office Manager

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Lizandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
A very satisfying stay. The customer service was excellent with Vitoria really doing her best to give us a great experience at the hotel. She gets 5 stars for her brilliant input👍 Claudia also deserves a big pat on the back at the restaurant. Breakfast was rich, varied, and tasty. Coronavirus safety measures in place are commendable
Stayed 1 night in Oct 2020
Response from Julita on Nov 20, 2020
Dear Charles, Thank you very much for your kind feedback! We are glad that your stay at our hotel was nice and our breakfast, safety and staff - especially Victoria and Claudia - have met your expectations. We hope that you will choose our hotel again. See you soon! Best regards, Julita Park Inn by Radisson

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020
Response from Wiktoria on Oct 14, 2020
Drogi gościu, Serdecznie dziękuję za skorzystanie z naszych usług. Cieszę się, że moglismy spełnić wszystkie Pani/Pana oczekiwania. Zapraszamy ponownie!

10/10 Excellent

zofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Wiktoria Podpora on Jul 20, 2020
Szanowna Pani Zofio, Dziękuję za skorzystanie z naszych usług oraz za tak wysoką ocenę. Cieszę się, że pobyt u nas zalicza Pani do udanych. Mam nadzieję, że będziemy mogli gościć Panią ponownie! Z poważaniem, Wiktoria Podpora Lider Zmiany Recepcji

10/10 Excellent

shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Wiktoria Podpora on Mar 4, 2020
Dear Shawn, Thank you for choosing Park Inn by Radisson and for taking the time to rate us. I am glad that we were able to meet your expectations. I hope to see you again :) Kind regards, Wiktoria Podpora Front Office Shift Leader Park Inn by Radisson

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and calm feel about the hotel , nice modern rooms with a great breakfast selection. 10min walk to Jewish quarter and 15-20 mins to the old square.
Stayed 1 night in Feb 2020
Response from Aleksandra Calik on Feb 24, 2020
Dear Guest, Thank you for taking your time to share your opinion with us. We are more than happy to see that we came up to your expectations and made your stay memorable. Thank you for rating our hotel, facilities and service on such a high level. We hope you will visit us more times in the future. Kind regards, Aleksandra Calik Front Office Shift Leader Park Inn by Radisson

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2020
Response from Aleksandra Calik on Feb 24, 2020
Dear Guest, Thank you for your feedback and for staying with us! We hope we will have an honor to host you again at our hotel. Kind regards, Aleksandra Calik Front Office Shift Leader Park Inn by Radisson

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly staff
Really good. Can’t complain about anything. Best thing is the staff all very friendly
Stayed 3 nights in Feb 2020
Response from Wiktoria Podpora on Feb 21, 2020
Dear Christopher, Thank you so much for choosing Park Inn by Radisson and for your lovely feedback. I am more than happy to see that your stay was perfect and that we did everything to meet your expectations. Also I would like to thank you for appreciating our team :) I hope that we will be able to host you again. Kind regards, Wiktoria Podpora Front Office Shift Leader Park Inn by Radisson

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room. Good facilities available to.
Stayed 3 nights in Jan 2020
Response from Natalia Mazur on Jan 26, 2020
Dear Guest, Thank you for sharing your opinion with us. It is a great pleasure to host our guests, knowing they are satisfied. We hope you will visit us again. Best Regards, Natalia Mazur Guest Service Representative Park Inn by Radisson Kraków

10/10 Excellent

Kim, Oregon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the front staff is friendly and helpful! They booked a couple of excursions taxi etc. great location just out of downtown and close to the tram line. Walk across the bridge and you’re in the downtown area!
Stayed 3 nights in Jan 2020
Response from Wiktoria Podpora on Jan 24, 2020
Dear Kim, Thank you so much for your kind feedback about you recent stay at Park Inn by Radisson. I am more that glad that we were able to meet all you expectations. I hope that we will be able to host you again. Kind regards, Wiktoria Podpora Guest Service Representative Park Inn by Radisson

8/10 Good

Niall O Hanlon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Kajetan Orzełek, Guest Service Representative on Jan 27, 2020
Dear Guest, Thank you very much for your feedback! We are always delighted to see such good reviews form our guest! Yet I see that there's still room for improvement! We hope to hear from you what aspects of our service need perfecting so we can improve and next time you visit Krakow, and of course, if you decide to honor us with your presence, we will be able to make your stay even better! Kind regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Ate oranges at front desk. The soap dispenser was broken.
Stayed 1 night in Jan 2020
Response from Wiktoria Podpora on Jan 9, 2020
Dear Guest, Thank you for choosing Park Inn by Radisson. I do appreciate the time you have taken to write this feedback. I am happy that you liked tangerines which are at Front Desk. I hope that we will be able to host you again. Best regards, Wiktoria Podpora Guest Service Representative Park Inn by Radisson

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a good location, only 15 minute walk to the main square. Service was really good from front desk staff. Room was of a good size and very clean. Amenities excellent. Didn't quite get a full five score as the safe in our room didn't work and the bed arrangement wasn't our requested queen size although the twin beds could easily be pushed together so not a big issue really. One very sad downside to the stay was the view from our room, I think all even numbered rooms face a derelict building at the back of the property and it housed a number of homeless people in tents - it really brings it home to you that there are serious issues here, just like any other major city - especially when we are talking a city with extreme cold temperatures. Clearly this isn't any fault of the hotel but it's just something that will become apparent during your stay. Very humbling.
Stayed 4 nights in Dec 2019
Response from Natalia Mazur on Jan 7, 2020
Dear Guest, Thank you for such a lovely opinion. We are more than happy that we met your expectations about our hotel and made your stay satisfying. Empty buildings next to our hotel belongs to a private person. We have no influence to that but at least we hope the government will take care of it soon. We would like to offer you an upgrade to Superior room for your next stay so you can see beautiful Wawel Castle view. Best Regards, Natalia Mazur Guest Service Representative Park Inn by Radisson Kraków

8/10 Good

DAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break in Krakow
During our stay to Park Inn by Radisson Hotel in Krakow we've got very good service level,overall clean and pleasant environment. The staff is well prepared, oriented to offer customer satisfaction, the restaurant has good quality tasty food.Hotel is positioned closed to historical city center and common transportation.
Stayed 6 nights in Dec 2019
Response from Natalia Mazur on Jan 7, 2020
Dear Dan, Thank you for finding a while to rate our hotel. Your opinion proves that everyday we do our best to make our service better and better. We are glad you liked us! Hope to host you again in the future. Best Regards, Natalia Mazur Guest Service Representative Park Inn by Radisson Kraków

10/10 Excellent

Ibrahim, Israel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Spacious and clean rooms. Good breakfast. Very good location
Stayed 5 nights in Dec 2019
Response from Natalia Mazur on Jan 7, 2020
Dear Ibrahim, We would like to kindly thank you for 5 out of 5. It is always nice to know that our guests enjoy all the facilities in our hotel. We hope you will choose us again. Kind Regards, Natalia Mazur Guest Service Representative Park Inn by Radisson Kraków

10/10 Excellent

Alfred, Haifa, Israel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet room. Clean and fully equipped
Stayed 5 nights in Dec 2019
Response from Kajetan Orzełek, Guest Service Representative on Jan 1, 2020
Dear Mr.Alfred, We are glad to hear that you enjoyed your stay with us an we ware able to satisfied your needs! We hope we'll have a pleasure to host you once again! Kind regards,