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Pool was great. Hot tub was not working though. Rooms slightly tired, but clean! 25 minute walk to the main square. 2 single duvets for a double room? Found that a little strange. Staff were pleasant. 80 ZL (around £16!) for breakfast is an absolute rip off though. Embarrassing how they can charge this much. Turn right out of hotel and you can get a lovely little breakfast for 2 for that price!
Chris
Stayed 3 nights in Feb 2024
Response from Qubus on Mar 4, 2024
Dear Chris,Thank you for taking the time to post your feedback regarding your stay at Qubus Hotel Krakow.We are delighted to hear that you had a nice time in the swimming pool area and that you enjoyed your overall stay. Let me emphasize that our breakfast buffet consists of more than 100 fresh products, including homemade and regional ones. I am sorry if the price does not match the service in your opinion.However I would like to thank you for all comments – your review help us to better understand our Guest’s needs.We hope that we will be able to host you again in the future. Feel more than welcome!Yours sincerely,Jarosław GbylGeneral Manager
The carpet in our room was stained and looks really dirty .When I book there was Breakfast incl but we didn't received in Hotel.They don't have enough trobe for us water in pool and jacuzzi was too cold and not enough space for everyone in pool and saunas.Was apect much nice all very disappointed.
Anita
Stayed 1 night in Feb 2024
Response from Qubus on Feb 22, 2024
Dear Anita,Thank you very much for taking the time to offer a review.I am very sorry that your experience during the stay in Qubus Hotel Kraków was not fully satisfying.I would like to kindly inform you that we have checked your reservation on Expedia, and breakfast was not included. For further verification we ask you to contact Expedia directly.I would also take this opportunity to inform you that swimming pool is heated to the temperature of 28 Celsius degrees which is typical temperature for recreational swimming pool. I am sorry if it does not meet your comfort zone.At the same time I would like to thank you for sharing your insights – your comments help us to better understand our Guest’s needs and set the direction for further improvements. I hope that we will have the chance to host you again in the future. Feel more than welcome.Yours sincerely,Jarosław GbylGeneral Manager
Dear Taemar,What a pleasure to see that you were satisfied with your stay at Qubus Hotel Kraków and the services we propose. We hope to welcome you back very soon! Kind regards,Jarosław Gbyl General Manager
10/10 Excellent
leila
Feb 12, 2024
leila
Stayed 4 nights in Feb 2024
Response from Qubus on Mar 21, 2024
Dear Leila,Thank you very much for staying with us and taking time to rate our hotel. We appreciate it. Hope to see you again.Yours sincerely,Jarosław GbylGeneral Manager
Dear Mehmet,Thank you for taking the time to post your feedback regarding your stay at Qubus Hotel Krakow.We are glad to hear that hotel location was convenient for you and that you enjoyed your overall stay.Please do visit us again. You are always more than welcome!Yours sincerely,Jarosław GbylGeneral Manager
Very nice clean modern hotel with friendly staff and restaurant with good food
gina
Stayed 3 nights in Jan 2024
Response from Qubus on Jan 30, 2024
Dear Gina,What a pleasure to read that you were satisfied with your stay at Qubus Hotel Kraków and the services we propose. Thank you very much for sharing your comments with us on Expedia! Please do visit us again. You are always more than welcome!Yours sincerely,Jarosław GbylGeneral Manager
8/10 Good
Spiridon
Traveled with partner
Jan 8, 2024
Everything good
Spiridon
Stayed 4 nights in Dec 2023
Response from Qubus on Jan 9, 2024
Dear Spiridon,What a pleasure to read that you were satisfied with your stay at Qubus Hotel Kraków and the services we propose. Thank you very much for sharing your comments with us on Expedia! Hope to see you again in the future.Yours sincerely,Jarosław GbylGeneral Manager
Great environmentally friendly initiatives, excellent pool facilities, clean and comfortable room bathroom, 10/10 stay would come back again! Thank you hotel qubus!
Kamran Kai Ajit
Stayed 4 nights in Jan 2024
Response from Qubus on Jan 12, 2024
Dear Kamran,Thank you for choosing our hotel. We really appreciate your review, especially about our environmentally friendly initiatives. We do care about our environment and we are really glad to see that our Guest see our effort.I hope we will be able to host you again in the future.Yours sincerely,Jarosław GbylGeneral Manager
Výborná kuchyňa , skvelé ranajky , blízko centra , ústretový personál , skvelé služby, postele mäkké , hotel má drahé parkovné , 80 zlotých na deň.
Viktor
Stayed 2 nights in Jan 2024
Response from Qubus on Jan 9, 2024
Dear Viktor,Thank you very much for sharing your comments following your recent stay at Qubus Hotel Kraków!We are delighted that you enjoyed the hotel and its services and hope that we will be able to welcome you back very soon.Yours sincerely,Jarosław GbylGeneral Manager
Szanowny Panie Marcinie,Bardzo dziękuję za zamieszczenie opinii na temat naszego hotelu. Serdecznie pozdrawiam,Jarosław GbylDyrektor Hotelu
6/10 Okay
Anastasija
Traveled with partner
Dec 14, 2023
Liked: Staff & service
I think the overall hotel was good but I’ve been in better 4* hotels. I was a bit disappointed that I put up the cleaning sign but only new towels were given. I have never been to a hotel where they don’t clean the room for 3 days. Breakfast was good but it was a little annoying trying to work out what everything was because there were no signs.
Anastasija
Stayed 3 nights in Dec 2023
Response from Qubus on Dec 15, 2023
Dear Anastasija,Thank you for staying with us and leaving an opinion after your recent stay. I am sorry to hear that cleaning service was not fully satisfying. I am glad to see that overall stay was good for you.I hope we will be able to host you again in the future.Yours sincerely,Jarosław GbylGeneral Manager
Fantastic hotel. Lovely pool area and great sauna. The breakfast buffet was incredible.
Extremely clean everywhere.
Very close to trams and also easy to walk to from city centre.
kevin
Stayed 4 nights in Nov 2023
Response from Qubus on Dec 15, 2023
Dear Kevin,Thank you for choosing our hotel and sharing a review after your stay. I am glad to see that you are satisfied of your stay. We really appreciate your opinion and we hope that we will be able to welcome you again in the future.Yours sincerely,Jarosław GbylGeneral Manager
Beautiful and clean. Bed could be more comfortable
Marek
Stayed 1 night in Nov 2023
Response from Qubus on Nov 24, 2023
Dear Marek,Thank you very much for sharing your comments following your recent stay at Qubus Hotel Kraków!We are delighted that you enjoyed the hotel and its cleanliness and hope that we will be able to welcome you back very soon.Yours sincerely,Jarosław GbylGeneral Manager
Very nice place to stay. Breakfast was brilliant, comfortable rooms and pleasant staff
Only thing I’d have liked was a fridge in the room, and more than 1 pillow as standard. As the pillows are very small. More like cushions
Otherwise great
jake
Stayed 5 nights in Oct 2023
Response from Qubus on Oct 18, 2023
Dear Jake,What a pleasure to read that you were satisfied with your stay at Qubus Hotel Kraków and the services we propose. We hope to welcome you back very soon! Kind regards,Jarosław Gbyl General Manager
The location is perfect for those that like to walk the city and the proximity to the river trail was perfect for a morning run. Breakfast offering was fantastic and set us up for the whole day. Hotel can provide a breakfast to go if you have an early start which came in handy. Lots of great restaurants in the area. Highly recommend and we will look to stay here again on our next visit.
A fantastic hotel with an ideal location for us wanting to explore both the Old Town and the Jewish Quarter of Krakow.
The staff were friendly, facilities were immaculately clean and the breakfast was amazing.
offering a free boat trip up the river and back was a great touch.
if we go back to Krakow we would definitely book again.
Simon
Stayed 4 nights in Jul 2023
Response from Qubus on Aug 17, 2023
Dear Simon,Thank you very much for such a fantastic review.I am glad to see that our location was perfect for you. We all look forward for your next stay to make it the same or even more satisfying.Yours sincerely,Jarosław GbylGeneral Manager
It was a great property in a good location of the city.
William
Response from Qubus on Aug 17, 2023
Dear William,Thank you for staying with us and leaving an opinion after your stay. We are glad to hear that you like our convenient location and our hotel overall.I hope we will be able to host you again in the future.Yours sincerely,Jarosław GbylGeneral Manager
The hotel has a nice location, just on the outskirt of the busy center area, so it is quiet but still mostly walking distance to where you want to go. Nice to be able to have a swim and some sauna. Friendly staff, nice rooms (ours had a bathtub), and good breakfast. Slept really well, beds are a little firm but very comfortable.
Christian
Stayed 4 nights in Jul 2023
Response from Qubus on Jul 24, 2023
Dear Mr. Christian,Thank you for choosing our hotel for your stay in Cracow. I am glad to hear that you like our convenient location and wellness facilities. I hope we will be able to host you again in the future.Yours sincerely,Jarosław GbylGeneral Manager
If you are considering this hotel then rest assured you will be very satisfied. The location is lovely and safe for a morning job along the river and a very close walk to all of the major tourist areas. Breakfast is fresh with many options. Staff is lovely and I found to be very helpful.
Helen
Stayed 1 night in Jul 2023
Response from Qubus on Jul 24, 2023
Dear Helen,Thank you for such a fantastic opinion regarding to your recent stay. I am glad to hear that you like our breakfast buffet which consists more than 100 products.I hope we will be able to welcome you back in the nearest future.Yours sincerely,Jarosław GbylGeneral Manager
Dear Zbigniew,Thank you for sharing your opinion about Qubus Hotel Kraków. We are happy to see that your stay in our hotel was wonderful. I hope we will have an oportunity to host you again in the future.Yours sincerely,Jarosław GbylGeneral Manager
Szanowna Pani Magdaleno,Dziękujemy za najwyższą ocenę usług naszego hotelu. Jest to dla nas ogromna nagroda. Mam nadzieję, że będziemy mogli gościć Panią w przyszłości. Serdecznie zapraszam!Z poważaniem,Jarosław GbylDyrektor hotelu
10/10 Excellent
Jayne
May 8, 2023
Jayne
Stayed 3 nights in May 2023
Response from Qubus on May 11, 2023
Dear Jayne,Thank you for your opinion. Kind regards,Jarosław Gbyl General Manager
I jad numerowa stays in this awesome hotel and always is perfect
Jacek
Stayed 6 nights in Apr 2023
Response from Qubus on May 11, 2023
Dear Jacek,What a pleasure to read that you were satisfied with your every stay at Qubus Hotel Kraków and the services we propose. We hope to welcome you back very soon! Kind regards,Jarosław Gbyl General Manager
Dear Stephen,Thank you for such a great review of the hotel - we are all delighted that you enjoyed your time with us and are eager to return. We cannot wait to have you back with us again !Yours sincerely,Jarosław GbylGeneral Manager
Property in good location, breakfast excellent, efficient housekeeping, free river taxi a nice touch.
Some hotel staff a bit miserable (bar/restaurant staff). Hotel evening buffet a complete rip off.
Gregor
Stayed 4 nights in Apr 2023
Response from Qubus on Apr 13, 2023
Dear Gregor,What a pleasure to read that you were satisfied with your stay at Qubus Hotel Kraków and the services that we propose. Thank you very much for sharing your comments with us on Expedia! I hope we will see you again in our Hotel.You are always more than welcome!Yours sincerely,Jarosław GbylGeneral Manager
Dear Tony, Thank you very much for taking the time to share your most recent stay with other travelers and us. I am pleased to hear that you enjoyed your stay so thoroughly and that the services you received were to your satisfaction. It is a great motivation to see that we achieved your 100% satisfaction. We hope to welcome you back in the future to host you for a memorable stay. With kind regards, Jarosław GbylGeneral Manager
Excellent and surprisingly family friendly! I will definitely stay at another Qubus hotel!
Corinne
Stayed 1 night in Oct 2022
Response from Qubus on Oct 21, 2022
Dear Corinne, We are all delighted to hear that your stay was enjoyable and would like to thank you for your positive comments about our hotel, we truly appreciate it! With regards, Jarosław GbylGeneral Manager
Dear Mark,What a pleasure to read that you were satisfied with your stay at Qubus Hotel Kraków. Thank you very much for sharing your comments with us on Expedia! You are always more than welcome!Yours sincerely,Jarosław GbylGeneral Manager
Always Excellent !!! I’ve visited that hotel multiple times and it is great place to stay while in Krakow.
Jacek
Stayed 6 nights in Sep 2022
Response from Qubus on Sep 21, 2022
Dear Jacek, We are all delighted to hear that your stay was enjoyable and would like to thank you for your positive comments about our hotel, we truly appreciate it! With regards, Jarosław GbylGeneral Manager
Rooms are very clean stayed here one night and decided to come back for another few days later recommended
Verified traveler
Stayed 1 night in Aug 2022
Response from Qubus on Aug 24, 2022
Dear Guest, Thank you for your feedback! Please recommend us to your friends and hope that we will be able to welcome you back very soon. You are always more than welcome! Yours sincerely,Jarosław GbylGeneral Manager
Dear Karen,
Let me thank you for taking your time to rate Qubus Hotel Kraków. We are very glad to see such a high score of points after your visit. We are looking forward to host you during your next visit in Cracow.
With kind regards,
Jarosław Gbyl
General Manager
We have enjoyed our stay at Qubus hotel for its cleanliness, well maintained and convince. It has the beautiful view of the river and it is in a peaceful area for relaxing.
one of the best business-oriented hotels in Krakow, especially for the price and service. My institute uses Qubus for all our seminars in Krakow. Look forward to doing so again.
Good hotel, more catered for buisness. Swimming pool was lovely looking out over the river and old town. Reception was helpful but not fluent in English but better than my Polish. ;) If you do use this hotel then you will need to use the no 24 tram to take you into town center, as they so many tram numbers in poland, I hope this will save you time finding the right tram.
Lovely hotel. Close to river, Jewish heritage areas, tram stops.
The swimming pool is small but it's perfect if empty. The sauna & spa are a great way to end a day's sightseeing.
Matthew
Stayed 3 nights in Jun 2022
Response from Qubus on Jun 14, 2022
Dear Matthew,
Thank you very much for sharing your comments following your recent stay at Qubus Hotel Kraków!
We are delighted that you enjoyed the hotel and its services and hope that we will be able to welcome you back very soon.
Yours sincerely,
Jarosław Gbyl
General Manager