Ratings based on 551 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Kentucky

Nice hotel close to Royal Castle and market.

Posted Jul 24, 2016
I enjoyed a lot this hotel. The people at reception desk very polite and helpful.
5 out of 5
by A verified traveler

Great hotel.

Posted Jun 21, 2016
Hotel wonderful. Easy walking distance to the Jewish quater approximately 10 minutes. Around 20 minutes to the central square. The staff at the hotel are amazing and nothing's too much trouble. Would recommend all to visit Krakow and to stop at this hotel. You will not be disappointed.
5 out of 5
by A verified traveler from scotland

Lovely hotel

Posted Jun 19, 2016
Pros: Everything was great comfortable bed, air con ,nice bathroom great shower .Especially liked the slippers and robe . Breakfast good with varied choice
Location: Great location ,plenty different things to do
Great hotel close to trams .Right beside the Jewish quarter and a 10 minute stroll to old town .Very good location
5 out of 5
by A verified traveler

Fantastic hotel and lovely staff

Posted Jun 7, 2016
Fantastic hotel, clean, friendly staff, comfortable and a brilliant location for visiting Krakow.
5 out of 5
by A verified traveler from Glasgow

Lovely Hotel with a nice ambiance.

Posted May 15, 2016
Cons: the only disappointment I had was that the room only had a shower and not a bath too, which wold have been nice to relax in after a day out.
Location: It's about a 10 minute walk to the main square and 5 minutes or so to the Jewish quarter.
Friendly and helpful staff. Food was lovely. The restaurant in the hotel has excellent food. A little pricier than some of the local places but you get top notch quality and presentation and it's still value for money. The spa treatments are also very nice and reasonably priced. My friend and I were very happy with our stay.
5 out of 5
by A verified traveler

Excellent hotel in the centre of Kracow

Posted May 11, 2016
Situated between Jewish quarter and old town so close to all main attractions. Lovely hotel with excellent breakfast and clean rooms. Hotel staff all speak English and offer advice around all the attractions to to visit.
5 out of 5
by A verified traveler from Driffield

Hotel perfect location.

Posted May 5, 2016
Pros: Everything. Staff very attentive and helpful. Hotel clean and fresh. Rooms good size
Cons: Nothing
Everything in walking distance from hotel. Jewish quarter 5 mins, Schindler factory 20 mins, castle 5 mins, main square 10 mins. Hotel arranged taxi to meet us at airport which was 90z. On time and waiting for us on arrival. Very historical city and very reasonable. We ate at 2 Michelin star restaurants only 30/50z each and was excellent for choice. Breakfast buffet which was included in price was fantastic choice and was up graded on arrival. Went to Auchwitz with eascape2poland who were very good and collect/drop off at hotel spot on. Well worth visit 3 full days recommended
2 out of 5
by A verified traveler

hotel bruyant

Posted May 4, 2016
Pros: pres du centre
Cons: le bruit
eau douche froide 2 reglamations avant que le probleme soit regle
5 out of 5
by A verified traveler from Manchester

Nice hotel in great location

Posted May 2, 2016
Pros: Lovely and quiet, spotless and staff attentive
Cons: The bar in the basement could do with being on the ground level and it would probably be used more
Location: Location great...walking distance of all attractions. The castle is beautiful
Hotel in great location in between the Old Town and Jewish area...both very different. Hotel staff attentive and restaurant in the hotel fabulous. The food was amazing and service good. It was also very reasonably priced. Took advantage of taxi to and from airport, which was superb. Overall great experience and would recommend and go again.
5 out of 5
by A verified traveler from chester

Ideal location

Posted Apr 24, 2016
Pros: Peace and efficiency
Cons: Nothing
Location: Central to old town, castle area and Jewish quarter
Friendly helpful staff. Excellent breakfast buffet. Comfortable late night bar. Thoroughly enjoyable stay