Ratings based on 880 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Minutes from everything

Posted Jul 12, 2017
Pros: Location, parking staff
Location: Everything is nearby. I had a great view of the castle from my window
This hotel has a great location in just a few minutes walk you can be at all the great attraction. It also has very good parking
Comment from Hotel Management
Jul 20, 2017 by Marcin, Assistant Front Office Manager, Hotel Management
Dear Kurt,Thank you for taking the time to post your recent experience regarding Radisson Blu in Krakow. We are very glad that you enjoyed the view from your room. I do hope we will have the chance to welcome you back soon. Best Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from Peru

Súper!

Posted Jul 11, 2017
Great location, and friendly staff. Nice area and you can walk to the old town that is georgeus
Comment from Hotel Management
Jul 20, 2017 by Marcin, Assistant Front Office Manager, Hotel Management
Dear Gabriela, We are very glad to hear that you enjoyed your stay with us. Hope to see you again! All the best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel ,perfect location

Posted Jul 7, 2017
Hotel is situated in perfect location just a few minutes to the square , Very relaxing atmosphere , very good Food selection for breakfest, room specious and comfortable
Comment from Hotel Management
Jul 20, 2017 by Marcin, Assistant Front Office Manager, Hotel Management
Dear Magda, Thank you for posting a review of your recent stay and rating us with the highest mark. We are pleased that you had a good stay with us and we could meet all your expectations with our great location, comfortable and clean rooms. We are all looking forward to your next visit. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location near Old Town

Posted Jul 5, 2017
Excellent hotel situated just a short and pleasant walk from the Old Town. This is my second stay here. Responsive staff, very comfortable rooms. Breakfast buffet is good, although, for the price, not as generous as other hotels in this class. Overall a great choice.
Comment from Hotel Management
Jul 20, 2017 by Marcin, Assistant Front Office Manager, Hotel Management
Dear Anonymous, I would like to thank you for your great feedback. I am glad that our efforts bring results - happy guests! That's what we are here for. Thank you again and hope you will visit us in the future. All The Best,
5 out of 5
Recommended
for Everyone
by A verified traveler from haifa israel

exellent hotel

Posted Jul 1, 2017
Pros: l o c a t i o n
very good location,delicious breakfast and clean room
Comment from Hotel Management
Jul 20, 2017 by Marcin, Assistant Front Office Manager, Hotel Management
Dear Moris, Thank you for posting a review of your recent stay and rating us with the highest mark. We are pleased that you had a good stay with us and we could meet all your expectations with our great location, comfortable and clean rooms as well as with our delicious breakfast. We are all looking forward to your next visit. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City

On the Edge of Old Krakow

Posted Jun 26, 2017
Pros: Its location. The peace and quiet within. The friendly and helpful staff. The wonderful breakfast. My room!
Cons: No recommendations here.
Location: In10 minutes one can walk through the park across the street to the major square of the old city -- or sit peaceably in the beautiful park itself.
The Radisson Blu is right across the street from the central park of Krakow that surrounds the old city. This makes it a very convenient location indeed. It takes 10 minutes to walk through the park to the major square around which are cafe restaurants, shops and the cathedral. The hotel is modern, quiet and well appointed. The staff was uniformly pleasant and helpful. The buffet breakfast is outstanding! Altogether I enjoyed a hassle-free stay in Krakow, thanks in large part to the Radisson Blu.
Comment from Hotel Management
Jul 20, 2017 by Marcin, Assistant Front Office Manager, Hotel Management
Dear Ruth, You made my day :) I love reading such a positive feedback from our guests. It confirms my beliefe that we are here to satisfy our guest's and create magic momments for them. I am really happy that every single thing during your stay was so wonderful beacuse every momment matters. Have a nice day and I hope to see you soon :) All the best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Somerset

Staff

Posted Jun 26, 2017
The staff were excellent, nothing was too much trouble, the feeling was they All took pride in the service they provided, outstanding!!!!
Comment from Hotel Management
Jul 20, 2017 by Marcin, Assistant Front Office Manager, Hotel Management
Dear John, Thank you for taking the time to write such a great review. We take pride in our “Yes I Can!” attitude and are glad that it brings results - happy guests. Hope to see you soon! All the best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Aspen, CO

Very nice hotel, close to everything

Posted May 15, 2017
Great place! Close to everything, but just far enough outside the main square for quiet. Walking distance to old town, Jewish quarter, churches, wawel castle, parks, shopping, etc. excellent staff, nice rooms, everything was great. Highly recommend!
Comment from Hotel Management
May 18, 2017 by Ewa Sosnowska - Hajduk, Hotel Management
Dear L.Avra, Thank you very much for taking the time to review our property. It is always heartwarming to hear such a great comments!!! On behalf of entire Staff please accept our big THANK YOU! We all hoping to see you in our hotel again! Very Kind Regards Front Office Shift Leader
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the castle and the Old Town

Posted May 7, 2017
Krakow is certainly worth a visit. Full of character and history. Most tourist attractions are close to the Radisson Hotel.
Comment from Hotel Management
May 15, 2017 by Monika, Guest Service Manager, Hotel Management
Dear Guest I'm happy you are satissfied with your stay in our hotel and our location. It will be a great pleasure to host you again. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice hotel, close to the old town

Posted May 1, 2017
Pros: Location
Cons: Few things should be improve: - room was pretty cold - drain in the shower was not working properly - we booked room with king bed and got a queen one
Location: Location of this hotel is perfect - super close to the all Old City attractions
Nice hotel in a great location with very helpful staff. Need some minor improvements.
Comment from Hotel Management
May 6, 2017 by ., Hotel Management
Dear Guest Thank you for your feedback.I would like to apologize you for technicl problems like cold roo and leaking shower. Everything was already fixed. I can't check your reservation because I don't know your name and I can't find what type of bed you received. I hope you will visit us again, it will be a pleasure. Best Regards Monika Guest Service Manager