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Sheraton Grand Krakow

Star Rating
5 out of 5

Information

Reviews

4.7 / 5Exceptional
1,663 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    STU Theatre
    5 min walk
  • Popular Location
    Smok Wawelski Statue
    5 min walk
  • Popular Location
    Stained Glass Museum
    5 min walk
  • Airport
    Krakow (KRK-John Paul II - Balice)
    16 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room, 2 Twin Beds

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Room, 2 Twin Beds (Wawel or Vistula view)

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Room, 1 King Bed, View (Wawel or Vistula view)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, View

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club room, Club lounge access, Guest room, 1 King

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, Business Lounge Access

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Krakow

Sheraton Grand Krakow is located on a river and in an area with good shopping. Czartoryski Museum and Galicia Jewish Museum are cultural highlights, and some of the area's notable landmarks include Wawel Castle and Wawel Cathedral. Looking to enjoy an event or a game while in town? See what's happening at Wisla Stadium or Tauron Arena Kraków. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    STU Theatre - 5 min walk
  • Popular Location
    Smok Wawelski Statue - 5 min walk
  • Popular Location
    Stained Glass Museum - 5 min walk
  • Popular Location
    Dragon's Den - 6 min walk
  • Popular Location
    Krakow Philharmonic - 6 min walk

Getting around

  • Krakow Lobzow Station - 6 min drive
  • Krakow (KRK-John Paul II - Balice) - 16 min drive

Restaurants

  • The Olive – Serves breakfast, lunch, and dinner.
  • Qube Vodka Bar and Lounge – Restaurant with a bar. Serves breakfast, lunch, and dinner.
  • SomePlace Else Sports Bar – Garden-view theme restaurant with a bar. Serves lunch and dinner.
  • Roof Top Terrace – Alfresco dining restaurant offering international cuisine. Serves light fare.

About this property

Sheraton Grand Krakow

Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a rooftop terrace are onsite. All 232 rooms offer WiFi, 24-hour room service, and LED TVs with satellite channels. Guests will also find minibars, premium bedding, and coffee makers.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 183.6 per night.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs and cats only
  • 2 per room (up to 55 lbs)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 95 for adults and PLN 47.50 for children (approximately)
  • Fee for in-room wireless Internet: PLN 45 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: PLN 45 per 24-hour period (rates may vary)
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 75 per night (in/out privileges)
  • A pet fee will be charged
  • Rollaway bed fee: PLN 183.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hotel Krakow Sheraton
  • Hotel Sheraton Krakow
  • Krakow Hotel Sheraton
  • Sheraton Grand Krakow Hotel
  • Krakow Sheraton Hotel
  • Sheraton Hotel Krakow
  • Sheraton Grand Krakow Krakow
  • Sheraton Grand Krakow Hotel Krakow

Property amenities

Internet

  • Available in all rooms: WiFi (PLN 45 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: PLN 75 per night
  • Electric car charging station
  • 24-hour roundtrip airport shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: PLN 95 for adults and PLN 47.50 for children
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (5382 square feet)

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby things to do

Activities

  • Golfing

Where to eat

  • The Olive – Serves breakfast, lunch, and dinner.
  • Qube Vodka Bar and Lounge – Restaurant with a bar. Serves breakfast, lunch, and dinner.
  • SomePlace Else Sports Bar – Garden-view theme restaurant with a bar. Serves lunch and dinner.
  • Roof Top Terrace – Alfresco dining restaurant offering international cuisine. Serves light fare.
4.7

Exceptional

5 - Excellent
1,205
4 - Good
374
3 - Okay
66
2 - Mediocre
12
1 - Poor
6
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 3 nights in Oct 2019

5/5 Excellent

There is nothing I can say to fault this hotel, lovely room with ability to have it as hot or as cold as us wanted, proper hair dryer supplied, no need to take adapters for your gadgets they had usb charging points, 2 free bottles of water a day and toiletries good quality. Great location 5 minute walk from square. Sports bar great food. No bad points at all

Stayed 3 nights in Oct 2019

5/5 Excellent

Location was perfect - food good enough if didn’t feel like going out too

Stayed 3 nights in Oct 2019

4/5 Good

Nice prorety we were only there two nights real quick trip

Stayed 2 nights in Oct 2019

4/5 Good

Excellent location. Helpful staff. Comfortable rooms

Stayed 3 nights in Sep 2019

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