View from property

Reviews of Venetian House Market Square Aparthotel

4 out of 5
Venetian House Market Square Aparthotel
Rynek Glowny 11, Kraków, Lesser Poland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 819 out of 1132 reviews" "
Rating 8 - Good. 261 out of 1132 reviews" "
Rating 6 - Okay. 35 out of 1132 reviews" "
Rating 4 - Poor. 10 out of 1132 reviews" "
Rating 2 - Terrible. 7 out of 1132 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Karie, Silverdale

Traveled with family
Liked: Cleanliness, property conditions & facilities
What an amazing view of the market square! This property is right in the middle of everything. When we arrived, I wondered if late night revelry would keep us awake, but once we closed the windows, we hardly heard a thing. The apartment was clean, comfortable, and well-equipped. The staff was friendly. We had a great stay.
Stayed 2 nights in Apr 2024
Response from Venetian House Aparthotel on Apr 22, 2024
Dear Karie,Thank you for your wonderful review! We're thrilled to hear that you enjoyed the amazing view of the market square from your apartment and that our central location met your expectations. We're delighted that you found the apartment clean, comfortable, and well-equipped for your stay.It's great to know that you were pleasantly surprised by the peacefulness once the windows were closed. We strive to provide a comfortable and relaxing environment for all our guests.We appreciate your kind words about our friendly staff. We hope to have the pleasure of welcoming you back for another great stay in the future.Best regards,

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Venetian House Aparthotel on Apr 14, 2024
Dear Claire,thank you for your feedback. We are delighted to hear that you have enjoyed your stay at Venetian House Aparthotel. Safe travels!

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location! The room was a great size with all the amenities. Staff were friendly and helpful. We really enjoyed our stay here.
Stayed 3 nights in Mar 2024
Response from Venetian House Aparthotel on Apr 5, 2024
Dear Emily,Thank you for taking the time to share your experience at Venetian House. We are thrilled to hear that our perfect location, spacious rooms, and friendly staff contributed to an enjoyable stay for you.It is our goal to provide our guests with a comfortable and memorable experience, and we are delighted that we could meet your expectations.We hope to have the pleasure of welcoming you back for another great stay in the future.Best regards,

10/10 Excellent

Tetyana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean place. Extremely close to everything and center of the square which is really nice. The service was very friendly and helpful!
Stayed 1 night in Jan 2024
Response from Venetian House Aparthotel on Mar 15, 2024
Dear Tetyana,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us at Venetian House. Our team takes great pride in providing a clean and comfortable environment for our guests, and we're glad that you found our location convenient for exploring the city center.It's wonderful to hear that you found our service friendly and helpful. We strive to ensure that all our guests have a pleasant and memorable stay with us.We hope to have the pleasure of welcoming you back in the future for another enjoyable visit to Krakow!Best wishes,

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodation. Right on the Main Square of krakow but soundproofing excellent. Bed very comfy. Property warm and absolutely spotless.
Stayed 4 nights in Feb 2024
Response from Venetian House Aparthotel on Feb 22, 2024
Dear Fiona,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our accommodation. It's wonderful to know that you found the location convenient, the bed comfortable, and the property warm and spotless. We take pride in providing a clean and comfortable environment for our guests, and we're glad to hear that our soundproofing exceeded your expectations. We hope to have the pleasure of welcoming you back on your next visit to Krakow!Best wishes

10/10 Excellent

Chelsie

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Venetian House Aparthotel on Jan 22, 2024
Dear Chelsie,Thank you for taking the time to share your positive experience! Best wishes

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Venetian House Aparthotel on Jan 22, 2024
Dear Victoria,Thank you so much for your fantastic feedback! Kind regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Venetian House Aparthotel on Jan 22, 2024
Dear Stewart,Thank you so much for your review and we hope to see you visit us again in the future.Best wishes,

8/10 Good

Jo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay. Amazing location. Staff are very nice. Comfy bed but pillows are a bit flat. Lovely kitchen area. BEST SHOWER EVER extremely spacious and powerful. Very quiet which we found surprising as the hotel is in the main square. Would definitely stay again and recommend.
Stayed 3 nights in Dec 2023
Response from Venetian House Aparthotel on Jan 22, 2024
Dear Jo,Thank you for taking the time to share your detailed feedback. We're delighted to hear that you had a fantastic stay and enjoyed the amazing location, friendly staff, and the comfort of your room. It's wonderful that you appreciated the kitchen area and found the shower to be exceptional.Your comment about the pillows is noted, and we appreciate your input. We aim to provide the best possible experience for our guests, and your feedback helps us in our continuous efforts to improve.We look forward to hosting you again in the future. Best wishes, Venetian House Aparthotel

10/10 Excellent

Virgilio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is my second time staying at this property and I love it, highly recommend
Stayed 2 nights in Dec 2023
Response from Venetian House Aparthotel on Jan 3, 2024
Dear Virgillio,Thank you so much for your return visit and for recommending our property! We're thrilled to hear that you've enjoyed your stay with us. We look forward to welcoming you back for your next stay!Best wishes,

10/10 Excellent

Sharon

Stayed 3 nights in Dec 2023
Response from Venetian House Aparthotel on Jan 8, 2024
Dear Sharon,Thank you for your review. I hope you had an amazing time in Kraków. We invite you to visit us again.Best wishes,

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2023
Response from Venetian House Aparthotel on Dec 7, 2023
Dear Sarah,Thank you for your review. We hope to see you visit us again.Best wishes,

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Central location
Excellent, central location right on the square. Staff were great 👍
Stayed 4 nights in Nov 2023
Response from Venetian House Aparthotel on Dec 5, 2023
Dear Martin,Thank you for your kind words! We're thrilled to hear that you found the aparthotel beautiful and enjoyed its proximity to dining and shopping. Recommendations like yours are truly appreciated. Should you ever plan to return or need any assistance in the future, please don't hesitate to reach out. We'd love to host you again and make your stay just as enjoyable.

8/10 Good

christina marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great property in the main square, my only complaint is the beds and pillows. Mattress was very hard for my whole family and lack of full or firm pillows made sleeping difficult
Stayed 3 nights in Nov 2023
Response from Venetian House Aparthotel on Nov 13, 2023
Dear Marie,Thank you for providing feedback about your experience at the Venetian House Aparthotel. We appreciate your positive comments about the property's location. However, we also understand that the comfort of the beds and pillows significantly contributes to the overall guest experience and that it not met your preferences.We hope that overall experinece at our propriety was enjoyable and we invite you to visit us again for another memorable holidays.Best wishes,

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, room comfort
3 day city break
The hotel is in a great location, the room was spacious clean and comfortable and I loved having the additional lounge and kitchen area. Breakfast is available in the restaurant downstairs and there are plenty of little supermarkets and patisseries nearby. The daytime staff in reception were excellent and helped us purchase tickets and organise day trips at a reasonable price unlike many websites.
Stayed 4 nights in Oct 2023
Response from Venetian House Aparthotel on Nov 3, 2023
Dear Joanne,We greatly appreciate your positive feedback regarding your stay at the aparthotel. We're thrilled to know you enjoyed the aparthotel's great location. The additional lounge and kitchen area can indeed enhance your overall experience, providing extra convenience during your stay.It's wonderful that the daytime staff at the reception were able to assist you with organizing day trips. Our goal is to make your stay as smooth and enjoyable as possible, and we're delighted to hear they were able to meet your needs.Thank you for choosing our aparthotel, and we look forward to hosting you again in the future. Best wishes.

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and area. Close to everything dining shopping Highly recommend
Stayed 2 nights in Oct 2023
Response from Venetian House Aparthotel on Oct 24, 2023
Dear Kathy,Thank you for your kind words! We're thrilled to hear that you found the aparthotel beautiful and enjoyed its proximity to dining and shopping. Recommendations like yours are truly appreciated. Should you ever plan to return or need any assistance in the future, please don't hesitate to reach out. We'd love to host you again and make your stay just as enjoyable.

10/10 Excellent

Jadene

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from Venetian House Aparthotel on Oct 25, 2023
Dear Jadene,We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future!

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, room comfort
Lovely apartment, central, staff friendly
Stayed 3 nights in Oct 2023
Response from Venetian House Aparthotel on Oct 24, 2023
Dear Susan,We're delighted to hear that you enjoyed your stay in the lovely apartment and that you found the central location convenient. It's also great to know that the staff were friendly and helpful. If you have any suggestions or if there's anything specific you'd like during your next stay, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Really lovely room, situated fantastically! Couldn’t have been more helpful either
Stayed 1 night in Oct 2023
Response from Venetian House Aparthotel on Oct 14, 2023
Dear Alex,We're delighted to hear that you enjoyed your stay with us and found your room lovely and our location fantastic. Providing excellent service and a comfortable environment for our guests is our top priority.If you have any suggestions or feedback on how we can make your next stay even better, please feel free to share. We'd love to have the opportunity to host you again in the future and make your experience even more memorable. Thank you for choosing us!

10/10 Excellent

Amanda Joan

Stayed 3 nights in Oct 2023
Response from Venetian House Aparthotel on Nov 3, 2023
Dear Amanda Joan,Thank you for sharing your experience in Krakow. We invite you to visit us again in the future.

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Great location
Perfect location for a visit to Krakow overlooking the old square. Lovely room and great communication from hotel with any questions you have and arranging transport from airport. Would definitely recommend Bit of noise from outside but no more than you’d expect for the benefit of being in the centre of things.
Photo from window
Stayed 3 nights in Sep 2023
Response from Venetian House Aparthotel on Sep 22, 2023
Dear Julie,Thank you for taking the time to leave us a review. We're thrilled to hear that you found our location to be perfect for your visit to Krakow. The window overloking the main market square does provide a fantastic view and easy access to the city's attractions.We're also glad to hear that our team was able to assist you effectively with your questions and transportation needs. It's our goal to provide excellent service to our guests.We appreciate your recommendation and your understanding about the noise level, which is sometimes a trade-off for the convenience of being in the heart of the city.

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Location was right in the heart of Old Town Krakow. Very friendly front desk. Comfortable rooms.
Stayed 2 nights in Aug 2023
Response from Venetian House Aparthotel on Sep 5, 2023
Dear Brianna,Thank you for your kind feedback! We're thrilled to hear that you enjoyed our central location in the heart of Old Town Krakow, and that you found our front desk staff to be very friendly.Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back on a future visit.

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Right in the heart of the main square but nice and quiet. Excellent little room with kitchenette and comfy bed. We enjoyed our stay here!
Stayed 3 nights in Aug 2023
Response from Venetian House Aparthotel on Aug 24, 2023
Dear Kimberly, Thank you for your review! We're delighted to hear that you enjoyed your stay with us.Our prime location in the heart of the main square is indeed a great advantage, and we're pleased that you found it convenient while still enjoying a quiet atmosphere.We're glad you enjoyed your time here, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you again for your review!

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this hotel to anyone who wants to experience Krakow!
Stayed 2 nights in Aug 2023
Response from Venetian House Aparthotel on Sep 5, 2023
Dear Laura, Thank you so much for your recommendation! We are delighted to hear that you had such a positive experience during your stay with us in Krakow. We strive to provide our guests with a memorable and enjoyable experience, and we're thrilled to know that we succeeded in your case.

10/10 Excellent

Patrick

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious. Great location
Stayed 1 night in Aug 2023
Response from Venetian House Aparthotel on Aug 14, 2023
Dear Patrick, Thank you for your review! We're delighted to hear that you found our accommodations very clean and spacious. We're also pleased that you enjoyed our great location. Guest comfort and convenience are our priorities, and we're glad we could meet your expectations.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel had a nice cafe on the ground floor. This was one of my favourite places to stay all time. Very nice right on the Square in Krakow.
Stayed 4 nights in Aug 2023
Response from Venetian House Aparthotel on Aug 14, 2023
Dear Christian, Thank you for your review! We're delighted to hear that you enjoyed our aparthotel's prime location. Our staff takes pride in providing nice and helpful service, and we're thrilled that they were able to assist you during your stay. Thank you again for your kind words, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Venetian House Aparthotel.

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, right in the centre and view from the room was lovely overlooking the sq. Reception staff were very friendly and helpful recommending a couple of restaurants both of which we thoroughly enjoyed and booked a taxi for us back to the airport. Would definitely stay here again.
Response from Venetian House Aparthotel on Aug 8, 2023
Dear Simon,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our excellent location right in the center and that the view from your room overlooking the square was lovely. Our staff takes pride in being friendly and helpful, and we're glad they were able to recommend great restaurants and assist with your transportation needs.We're delighted that you had a positive experience during your stay and that you would definitely choose to stay with us again. Your satisfaction is our goal, and we're glad we could meet your expectations.Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you again for your review!

10/10 Excellent

Darlene

Liked: Cleanliness, property conditions & facilities
amazing location!!! close to everything . has a kitchen(small but great) Would highly recommend staying here!!
Stayed 4 nights in Jul 2023
Response from Venetian House Aparthotel on Aug 7, 2023
Dear Darlene, Thank you for your fantastic review! We're thrilled to hear that you loved our amazing location. Being close to everything is indeed a great advantage for our guests to explore the city. We're glad you found our kitchen, though small, to be great and suitable for your needs.Thank you for your recommendation! We value your satisfaction, and it means a lot to us that you would highly recommend staying here. We appreciate your kind words and your choice to stay with us.We look forward to welcoming you back in the future for another amazing stay. Thank you again for your review!

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Venetian House Aparthotel on Aug 7, 2023
Dear Thomas, Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay at our aparthotel. We invite you again for yet another amazing adventure in Kraków.

10/10 Excellent

Sigrid

Traveled with family
Liked: Amenities
Wonderful location and despite being right on the main plaza, the windows were good enough to keep any noise out for sleeping. Nicely renovated and comfortable furnishings. Very happy family!
Stayed 1 night in Jul 2023
Response from Venetian House Aparthotel on Aug 1, 2023
Dear Sigrid,It's delightful to know that your family had a very happy experience with us. Creating memorable moments for our guests is our ultimate goal, and we're glad we could achieve that for you.Thank you for your kind words, and we hope to have the pleasure of welcoming you and your family back in the future for another enjoyable stay. Thank you again for your review!

10/10 Excellent

Tracy, san marcos

Stayed 3 nights in Jul 2023
Response from Venetian House Aparthotel on Aug 7, 2023
Dear Tracy, Thank you for your wonderful review! We're thrilled to hear that you had a fantastic stay at our aparthotel. We welcome you for another stay in the future.

10/10 Excellent

Kalina

Stayed 1 night in Jul 2023
Response from Venetian House Aparthotel on Aug 1, 2023
Dear Kalina, Thank you for your review, we are happy to see that you have enjoyed your stay. We look forward to welcoming you back in the future.

8/10 Good

Wieslaw

Stayed 1 night in Jul 2023
Response from Venetian House Aparthotel on Jul 27, 2023
Szanowny Panie Wiesławie, Dziękujemy za opinię, mamy nadzieje że spędził Pan miło czas w Krakowie.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception and perfect place for a family of five to explore the city. Everything you need in the apartment and walkable to so many sights and shopping. The apartment is very secluded, very clean and very comfortable. An elevator was also nice as we had luggage!
Stayed 3 nights in Jun 2023
Response from Venetian House Aparthotel on Jul 7, 2023
Dear Stephanie,Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our aparthotel and found our reception staff friendly and accommodating. We're glad that our apartment was perfect for your family of five, providing everything you needed for a comfortable stay. Thank you again for your kind words, and we look forward to welcoming you and your family back in the future for another memorable stay!

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything except that there was no shampoo and conditioner. Seems a bit ridiculous that I had to go out of my way to buy it but they had so many other amenities. Other than that it was perfect - size, decor, location, cleanliness, great service etc.
Stayed 3 nights in Jun 2023
Response from Venetian House Aparthotel on Jul 4, 2023
Dear Anna,Thank you for your review and for choosing our aparthotel for your stay. We're thrilled to hear that you loved everything about your experience, including the great service. We appreciate your feedback, and we'll certainly take it into consideration as we strive to enhance our guests' experiences. We hope that the other amenities provided were able to meet your needs and enhance your overall stay. Thank you again for your kind words, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Lauren

Stayed 4 nights in Jun 2023
Response from Venetian House Aparthotel on Jul 4, 2023
Dear Lauren,Thank you for your positive review! We're delighted to hear that you had a great experience at our aparthotel. It was a pleasure having you as our guest, and we hope to welcome you back soon!

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Perfect location right on Market Square
A superb location right on Market Square. The apartment was clean and had everything you could need. A well equipped kitchen with a full oven and hob, microwave, dishwasher and plenty of crockery and pots and pans. Lots of places to eat nearby and there are several small supermarkets to get ant essentials you might need. We booked a city view room and it is well worth paying a little more for it. Would definitely recommend this accommodation.
Stayed 4 nights in May 2023
Response from Venetian House Aparthotel on Jun 4, 2023
Dear Karen,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our location right on Market Square. It's great to know that the apartment was equipped with everything you needed. We're glad you appreciated the city view from your apartment. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Thank you again for your kind words! Best wishes, Venetian House Aparthotel.

8/10 Good

Robert, Inverkeithing

Liked: Cleanliness, amenities, property conditions & facilities
Right on the Square. Perfect location. Minus point is Reseption tucked away from main entrance. Also old fashioned Room Key to carry around.
Stayed 7 nights in May 2023
Response from Venetian House Aparthotel on Jun 4, 2023
Dear Robert,Thank you for your review and feedback! We're pleased to hear that you appreciated our perfect location right on the Square. Our top priority is guests safty so our entrance doors open with magnetic card, most guests prise the convenience and accessibility. Hope your stay was pleasent and hope to see you visit us again soon. Best wishes, Venetian House Aparthotel.

10/10 Excellent

STEFAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is right in the heart of town. Top notch: service. The front desk attendants are kind, energetic and helpful. Very accommodating staff. Easy to communicate as they speak English well. We arrived very late night due to flights delays but there was no problem to enter the property. Since we were only for one night and wanted to do some shopping around the square, the staff stored our suitcases and later called a taxi for us to drop us off to the Airport. We will definitely stay at the property longer on our next trip. We were totally satisfied. One thing though; there is no parking around the square so the best thing is to use taxi from the airport to the property.
Stayed 1 night in May 2023
Response from Venetian House Aparthotel on May 25, 2023
Dear Stefan, thank you for your positive review! We're thrilled to hear that you had a great experience at our aparthotel. Our front desk attendants take pride in providing helpful service to our guests. We appreciate your satisfaction with your stay and look forward to welcoming you back for a longer visit in the future. Best wishes, Venetian House Aparthotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Visit May 2023.
Apartment very central and clean. Good shower, kitchen adequate, staff helpful. Bed comfortable, air con, safe in room. Two bottles of water in fridge. Lovely view of the square.
Stayed 4 nights in May 2023
Response from Venetian House Aparthotel on May 20, 2023
Dear Guest,Thank you for your feedback and evaluation. We are happy that we could welcome you and you are satisfied with your stay. We invite you again.

10/10 Excellent

Jade

Stayed 2 nights in Apr 2023
Response from Venetian House Aparthotel on May 10, 2023
Dear Jade,We are glad that you enjoyed your time with us. Hope to see you staying with us again.

10/10 Excellent

Dylan

Liked: Amenities, property conditions & facilities
Pricw and location were amazing
Stayed 2 nights in Mar 2023
Response from Venetian House Aparthotel on Mar 17, 2023
Thank you Dylan, hope to see you again soon!

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
Fantastic
Great apartament in great Old city of Kraków. Very clean 10/10
Stayed 1 night in Mar 2023
Response from Venetian House Aparthotel on Mar 14, 2023
Dear Adam, thank you for your review and for choosing our Aparthotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our property.

10/10 Excellent

katie

Liked: Cleanliness, room comfort
Great Location
Really good location right on the main square. Around 15 min walk from the train station if coming from the airport. Room was warm and powerful shower.
Stayed 2 nights in Mar 2023
Response from Venetian House Aparthotel on Mar 14, 2023
Dear Katie, I appreciate your positive feedback about our property. Looking forward to seeing you again soon.

10/10 Excellent

Emily

Stayed 3 nights in Feb 2023
Response from Venetian House Aparthotel on Feb 17, 2023
Dear Emily, thank you, hope to see you again soon!

8/10 Good

Jane

Traveled with partner
Liked: Property conditions & facilities
The location was incredible, literally staying in the city centre. The staff were so friendly and gave us an early check in which meant we could start our trip early. They also held onto our bags at the end of the trip so we could spend the day without having to carry luggage. The room however wasn’t cleaned once while we were staying there, no clean towels or bed made which I found odd as there was a sign on the bathroom door which made it seem like it would be cleaned. Room was very warm and the walls are fairly thin because we heard our neighbor cough all night which kept us up
Stayed 3 nights in Feb 2023
Response from Venetian House Aparthotel on Feb 17, 2023
Dear Jane, thank you for your review. We are happy to hear that you liked our location on the Main Market Square and our staff which always makes sure our guests can enjoy their stay. As we are aparthotel we do not have regular cleaning service, we offer it for stays longer than 4 nights. But if you let us know during the stay we can always do this. We hope to see you again in the future. Best wishes

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
Amazing Krakow Amazing Accommodation
This Hotel was lovely, very clean in an amazing location right on the square, our room overlooked the square and it was magical. The staff from the onset were really helpful, helping us book airport collection and again transfer on our last day We will definitely come back to this hotel.
Stayed 3 nights in Jan 2023
Response from Venetian House Aparthotel on Feb 8, 2023
Dear Adam, thank you for your review. We are proud of the services we provide and happy to hear that we met your expectations. Visit us again in the future. Best wishes.

10/10 Excellent

Abby

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2023
Response from Venetian House Aparthotel on Feb 7, 2023
Thank you Abby, hope to see youagain soon!

10/10 Excellent

Tracy

Traveled with group
Liked: Amenities, property conditions & facilities
Lovely apartments in a great location
Stayed 3 nights in Jan 2023
Response from Venetian House Aparthotel on Feb 3, 2023
Dear Tracy, thank you! Hope to see you again soon!

10/10 Excellent

Shaun

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
I stop here every time, simply love it.
Fantastic place to stay, I have chosen to stay here 3 times now. Staff at check in are very helpful, and location is on the main square, so in the heart of the city. Lovely decor in all rooms. They also looked after my luggage and booked airport transfers both ways, with good quality cars and drivers.
Stayed 2 nights in Jan 2023
Response from Venetian House Aparthotel on Jan 30, 2023
Dear Shaun, thank you for taking the time to review your stay with us. It’s always great to hear such fantastic compliments regarding our team. We are proud of the high level services we provide, and our top priority is the comfort of our guests. We are happy we have lived up to your expectations. Best wishes