Ratings based on 261 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

Nice hotel near city center

Posted Nov 21, 2017
Staff are very good and the check out was smooth via phone call since I forgot to check out before leaving.
4 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Good location

Posted Nov 21, 2017
Very convenient location if you are attending the loftodance academy and you can be in middle between the academy and the city center
3 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

Classes in Karkaw

Posted Nov 16, 2017
Most convenient place for our workshop, which it was in middle between city center and our work zone. The hotel overall is ok and suitable for few days stay.
Comment from Hotel Management
Nov 21, 2017 by GM, Hotel Management
Dear Ahmad Let us thank you very much for choosing our hotel and your stay. We are glad that you enjoyed our service. See you again in Cracow With best regards Ewa Nowakowska General Manager Vienna House Easy Cracow ***
4 out of 5
Recommended
for Everyone
by A verified traveler from chippenham uk

Posted Oct 31, 2017
Pros: Where situated, brilliant staff
Location: Visited the square and austwitz local bars
nice hotel all staff from chamber maids to receptionests very polite and helpful
Comment from Hotel Management
Nov 9, 2017 by GM, Hotel Management
Dear Andy, Thank you very much for taking the time to write your review and for choosing Vienna House Easy to stay in Cracow. We are very delighted to know that you are satisfied about your stay in our hotel. It is pleasure for us to read that you appreciated our quality service We would like to welcoming you in your next visit in Cracow with huge pleasure. Sincerely, Ewa Nowakowska, General Manager Vienna House Easy Cracow ***
4 out of 5
by Paul

Nice hotel but a little tired.

Posted Jul 7, 2017 on Hotels
Have stayed before in this hotel and it does need a face-lift as it is a little tired. The breakfast is not as good as before and the choice has reduced greatly.
Comment from Hotel Management
Jul 16, 2017
Dear Paul, first of all we want to thank very much for choosing our offer and spent your time to write feedback for us. Thank you very much for all suggestions according to our breakfast choice. We still try to adjust our offer to your taste.I hope that you will visit our Hotel in near future and give us a chance to upgrade a note. With best regards Ewa Nowakowska General Manager Chopin Hotel Cracow ***
5 out of 5
by Lilia

Posted Jun 23, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017 by Aneta, Hotel Management
Dear Guest We would like to thank you very much for all your positive comments. AWe are glad that you enjoyed our atmosphere and your stay. Thank you for your review one more time and see you in Cracow again. With best regards Ewa Nowakowska General Manager Vienna House Easy Chopin Cracow ***
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2017
Good hotel for the price. Easy access to the old city centre
Comment from Hotel Management
Jun 8, 2017 by Ewa Nowakowska, Hotel Management
Dear Guest We would like to thank you very much for all your positive comments. As you mentioned we re located just outside of Old Town and you can reach it whenever you want. We are glad that you enjoyed our atmosphere and your stay. Thank you for your review one more time and see you in Cracow again. With best regards Ewa Nowakowska General Manager Vienna House Easy Chopin Cracow ***
5 out of 5
by Anthony

Posted May 22, 2017 on Hotels
Comment from Hotel Management
Jun 5, 2017 by Aneta, Hotel Management
Dear Anthony Let us thank you very much for your stay. We are glad that you enjoyed our unique atmosphere and friendly staff. We are looking for opportunity to host you again in near future. You will be friendly welcomed as always :) With best regards Ewa Nowakowska General Manager Vienna House Easy Chopin Cracow ***
4 out of 5
by RICHARD

Posted May 19, 2017 on Hotels
No complaints, a+
Comment from Hotel Management
May 28, 2017 by Aneta, Hotel Management
Dear Richard Thank you very much for your words. It give us confidence that we are going in right direction. We believe that for your next stay in Cracow you will also choose our hotel. With best regards Ewa Nowakowska General Manager Vienna House Easy Chopin Cracow ***
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Home from home

Posted Apr 15, 2017
Within walking distance of railway and about 15 minutes walk to the old town, so therefore is not noisy, and breakfast is very good and evening meals a delight.
Comment from Hotel Management
Apr 28, 2017 by Ewa Nowakowska, Hotel Management
Dear Managercars Let us thank you very much for your stay and high rate which you gave us . Thank you also for your appreciation about our tasty breakfast variety and good location near to Old Town. Please feel invited to visit us again when you will be in Cracow. With best regards Ewa Nowakowska General Manager Vienna House Easy Chopin Cracow ***