Ratings based on 3 Verified Reviews

3.3 out of 5
4.7 Room cleanliness
3.7 Service & staff
4.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by Russ from Moscow, Russia

Business travelers beware: Wi-Fi not reliable

Posted Apr 18, 2014
Pros: pool, new upgrades with marble everywhere, breakfast selections, good business center
Cons: I'll say it again - WiFi is unreliable and frustrating - especially on upper floor studio - like room 1111
Location: Good central location, shopping center near, Ric (Rice) restaurant next door.
Cumbersome hotel - and frustrating service especially in light of the high price! New pool is very nice - and the location is great, but not worth the frustration of of unreliable Wi-Fi. Just when we needed to send an email - could not connect. Management brought a modem just for our studio room, but it did not help. Five stays here over 3 years. Wonderful upgrades in lobby, restaurant, new gym and pool - should have invested in upgrading Wi-Fi. They just lost a frequent guest. Will go to Hilton Garden Inn on next visit to Krasnodar
5 out of 5
for Business Travelers
by A verified traveler

Business Trip

Posted Nov 19, 2012
Pros: Staff was friendly and courteous, great top floor restaurant
Cons: not the best assistance with Taxis. When a taxi is delivered make sure you insist the front desk help the driver
Excellent Hotel with prime location. Great staffthat is ready to help you day and night
3 out of 5
by gabriel from Lebanon

Its a clean basic hotel

Posted Oct 18, 2011
While i was there the main entrance was under renovation . i had to use a side entrance. There is only a basic dining room used for breakfast only. no lunch or dinner is served as far as i know. Rooms were recently renovated and are comfortable. The location is central and in the middle of the city close to main street and shopping center. Staff lack the skill of langiauges , but one can get by with some english.