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Reviews

4.5 / 5Wonderful
81 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Gromada ski lift
    18 min walk
  • Popular Location
    Mineral Water Pump Room
    6 min drive
  • Popular Location
    Main Pump Room
    8 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2020-01-27. Try updating your dates to see prices for your trip.

    About this area

    Krynica-Zdroj

    Hotel Czarny Potok Resort SPA & Conference is located in Krynica-Zdroj. Local points of interest include Mineral Water Pump Room, Mt. Parkowa Funicular, and Krynica-Zdroj.

    Visit our Krynica-Zdroj travel guide
    Popular Location

    What's nearby

    • Gromada ski lift - 18 min walk
    • Mineral Water Pump Room - 6 min drive
    • Nikifor Museum - 7 min drive
    • Main Pump Room - 8 min drive
    • Henryk Ski Lift - 11 min drive

    Getting around

    • Krynica Station - 6 min drive
    • Krakow (KRK-John Paul II - Balice) - 132 min drive

    Restaurants

    • Jan Kiepura – Restaurant offering international cuisine. Serves lunch and dinner daily. Kids' menu available.
    • Chopin – Restaurant. Serves breakfast and dinner daily.
    • Włoska – Theme restaurant offering Italian cuisine. Open on select days.

    About this property

    Hotel Czarny Potok Resort SPA & Conference

    Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room. All 236 rooms offer free WiFi, room service, and LCD TVs with satellite channels. Guests will also find coffee makers, free bottled water, and hair dryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free nearby parking
    Limited parking spaces
    Roundtrip airport shuttle (surcharge)

    Food and drink

    Free buffet breakfast available daily 7:30 AM–10:30 AM
    3 restaurants
    1 bar
    Room service available

    Things to do

    Arcade/game room
    Bicycle rentals
    Billiards/pool table
    Children's pool
    Fitness center
    Indoor pool
    Mini golf
    Mountain biking
    Sauna
    Spa services
    Steam room

    Family friendly

    Arcade/game room
    Babysitting/childcare (surcharge)
    Children's pool
    Free children's club
    Indoor pool
    In-room child care (surcharge)
    Laundry facilities
    Mini golf
    Supervised childcare/activities (surcharge)

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Ski storage
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Polish
    Russian

    Business services

    Business center
    Meeting rooms

    Outdoors

    BBQ grill(s)
    Garden
    Outdoor furniture
    Pool sun loungers
    Terrace

    Spa

    13 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Facials
    Manicures and pedicures
    Massages
    Massage/treatment rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking

    More

    Romance packages available
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Linens

    Bathroom

    Bathrobes
    Bathtub or shower
    Free toiletries
    Hair dryer
    Towels

    Entertainment

    LCD TV
    Premium channels
    Satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water

    More

    Connecting rooms available
    Desk
    Iron/ironing board (on request)
    Phone
    Safe
    4.5

    Wonderful

    5 - Excellent
    52
    4 - Good
    21
    3 - Okay
    6
    2 - Mediocre
    2
    1 - Poor
    0
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.3
    Amenities
    4.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Jan 2020

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Good hotel, average service

    We decided to stay somewhere different this time on our way to see family and I must admit I am somewhat disappointed. Not so much at the hotel itself which was pretty nice but the service wasn’t great. A number of little things just made is feel that it wouldn’t be a place we would stay again. A few examples : Not having linen for our child’s bed on a late arrival Not having working safety vests for children in the pool Not allowing us to finish our bowling game as someone else was waiting Making numerous mistakes in spa bookings then only doing a 50 minute treatment on an hour booking Having a price increase on the buffet dinner half way through our stay Food could also do with a review as it was okay but not good or great For the first time I asked to see the manager on check to review - very polite and nice - even returned half the massage cost. However a mistake was to question my integrity by going off and checking what I had said which from a customers perspective who has nothing to gain or lose by giving this feedback wasn’t great. In summary, great facilities, average service. Would go back to the hotel I generally use which on this occasion was a bit more expensive BUT if I could go back I’d pay the extra for the much better experience.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great family getaway

    Hotel Czarny Potok provided perfect setting for a nice weekend getaway. It just could not have been better. Food was great, room was great and the amenities to keep both us the parents as well as kids happy and entertained were really, really, really excellent. KUDOS especially to the staff at kids club.

    Stayed 2 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Aug 2019

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