Ratings based on 666 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from bangladesh

Wonderful hotel staffs

Posted Sep 7, 2017
Staffs were excellent & room was also good but the electricity wiring of the was terrible! At midnight a sudden spark occurred and the room electricity went out and with another spark electricity came back!!! It was so scary!!!
1 out of 5
by A verified traveler

Trouble hotel to stay in!

Posted Sep 3, 2017
Don't even think to book at this hotel never ever in your life!
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

close to shops

Posted Aug 24, 2017
Pros: the staff. Afternoon tea on the house
Cons: great when renovations are complete
Location: good location. close to duty-free shops and restaurants
fantastic staff. always willing to help. Good restaurants in hotel
2 out of 5
by A verified traveler from L

Great Breakfast

Posted Jul 19, 2017
Fantastic breakfast and wonderful staff. Old rooms in poor condition. Not in a popular area of the island, very run down and about a 20-30 minute taxi to the main sight seeing locations.
4 out of 5
Recommended
for Everyone
by A verified traveler from kuala lumpur

Great hotel and convenient

Posted Jul 16, 2017
Overall is satisfactory, clean, big room, nearby to restaurant, bank, etc.
2 out of 5
by A verified traveler from Singapore

Very old hotel.

Posted Jul 10, 2017
Old hotel, near to town, in general not a pleasant stay
5 out of 5
by devin

A relaxation trip

Posted Jun 24, 2017 on Hotels
The hotel stay were great because we managed to get a high floor and the service is efficient. Not to forget those staff who greet you when you alighted from your über ride. However, the hotel location is not as great as the others because you will have to spend about rm26 to get to the cenang beach. Otherwise you could have good seafood at the nearby restaurant. We couldn't complain much because there is limited hotels in the island. The gym facilities is sufficient enough if you would like to keep fit but they are only opened from 0700-2100. However, you will have the spare time to gym if you cater some time for it.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 17, 2017 on Hotels
5 out of 5
by Rohit Sattar from Vizag

Good breakfast Choices (includes Indian too)

Posted Jun 13, 2017 on Hotels
Overall stay is good. The room quality is satisfactory, but can be improved in cleanliness. The bathrooms are very neat.