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Wonderful hotel staff courteous. Comfortable. Concierge very helpful. Would recommend without reservations.
After a few initial problems with our original room, we were moved to a room which was satisfactory and also enjoyed the benefits of the club lounge. This was all down to the extremely helpful Mr Roshidi, Duty Manager, who looked after us so well. We can't thank him enough for his help.
Room bedsheets n floor was dusty. They only changed bedsheets after I complained about the dusty linen. Floor was dusty n feet could feel the dust on the first day. Not well prepared for guests
Overall stay is wonderful. confortable pillow and bed. nice toilet. the only thing bad is the check in process and the careline which I need to call for 2 minute until someone pick up my call
Hotel well located with being sheltered all the way to Suria KLCC and also Bukit Bintang. Comfortable room with ample space and quite good view of the city. Gym facilities provided was also good enough for a quick workout. Overall, enjoyed the 4 night stay there.
The hotel was in good condition and clean. The staff was friendly and helpful. The room was not quite clean. Carpet was not vacuum properly. The roof was leaking. Safe could not be used. Shower head broken. Overall the hotel is nice.
Hotel is in a nice location accessible to transportation, shopping and food especially the street food market. Check in was friendly and we got an upgrade to the lounge floor however minus the lounge facilities that was disappointing Staff was also friendly and ready to help. However the towels were ...
My 94 year old mother had a wonderful time. The staff was very attentive & kind. The breakfast buffet was most complete.
locate in center of city. easy parking & walking around from one to another place.
Nice hotel with good access to above ground walkway to Pavilion and underground to Suria shopping mall
Great Hotel. Stayed here before. Very close to the shopping malls , walking distance. The breakfast had a great selection. The staff were very helpful but the check-in was rather slow. Will stay here again and will recommend it to others. the hotel rates were reasonable but the bar prices were on ...
The Hotel is located in a perfect location. for business or vacation, we liked the gym,pools and restaurant. Everyone was very pleasant and helpful. The room always clean. At the breakfast restaurant:The manager is the PERFECT man for the job. The ladies at the Reception are very helpful. Great Hotel ...
Very pleased with the upgrading to pool side executive room. Services throughout our stay were excellent. Staff have been polite, smiling and obliging. Offer of a variety of cuisines is very comforting. Our only unhappy comment is about the admission of slobby and rude hotel guess in childish and ...
Perfect stay (that sums it up..nothing more to say)
staffs were very friendly and helpful. they helped me find some boxes and tape for me to pack my things in. they would always offer to help carry my bags.
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