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Always good staying here. Rooms are very well appointed albeit a little dusty. Breakfast service is a bit non-existent. Things are sometimes not replenished. Coffee comes from a machine with milk sometimes running out. My recommendation is to go elsewhere for breakfast. Apart from that I would stay ...
We spent 6 nights at the hôtel for my friend’s birthday. The hôtel was nice, quite modern with good facilities, some rooms are facing the Petronas Towers. SPA is great with lovely staff. The only negative point, is the staff at the reception. Very bad experience at the checkin/out.
A few mins walking distance to train station, a few train stops to kl central, mins walking to basic shopping mall. 15 mins walking distance to twin tower. Nice breakfast, but has dress code. Very safe biz area. Spacious room, shower facilities is very good, Good value for money.
The wheelchair accessible room was fantastic. The staff member that checked us in personally escorted us to the room and showed us the amenities as well as the alarms to summon assistance if needed. While waiting for our tour guide to pick us up, we had coffee in the lobby. Our server notified the ...
Enjoyed our stay. 31st nite was a nite to remember
Easy check in on arrival, hotel was within easy walking distance to shopping precinct and rail service. Room spacious and well maintained, breakfast resturant was extremely busy, patients required.
-close to KLCC -good food variety at breakfast buffet -good hotel package rate -no airport shuttle service (asked twice) -new resort fee 10RM per night charged by Malaysian government -view of cemetery (we are okay with it) -dedicated staff to follow up room issues -New W hotel blocked KLCC view ...
Wow, what an amazing hotel, we loved every second of our stay. The structure, staff and service are amazing. We are in two of the three in-house restaurants and were not disappointed. If you’re planning a trip to KL I would highly recommend a stay here.
From start to finish, our experience at the Pullman was wonderful. We had booked a deluxe executive room, and as soon as we arrived at the hotel our luggage was taken care of, and we were whisked off to the executive lounge to check in, bypassing a queue of about 5 or 6 people in the lobby. Our room ...
Really good location in busy Bukit Bintang, kind of like the part of the city that never sleeps. Good if you want to be based a in a lively location. Very close to station so handy for transport links and getting to and from the airport. Rooms are nice, we had a good view and staff were helpful. ...
The hotel location is very accessible and the stuff were extremely friendly and helpful. Every thing was great except two things I wasn't happy about. 1- The toilets were not clean when we first checked-in, I had to call the housekeeping to request someone to clean them. 2- When I called the receptionist ...
It looks and feels like a 5 star and indeed the rooms were large, clean and luxurious. All the staff were courteous and efficient especially one of the doormen who went out of his way to tell us all the best places to go and how to get there walking or by monorail. We were also told that we could ...
Thank you for your services from reception p, ₩restaurants p, door man, cleaner everyone so friendly. Thank you for my beautiful flowers as our honeymoon trip.. very impressed with everything. The hotel so beautiful luxury and feel cosyand right in the middle luxury shopping center! Wow! ..definitely ...
Room good and spacious. Bed comfy. Early check-in arranged. Friendly staff. However, breakfast was lacking in selection and taste. Also although staff were friendly, response to requests was slow or not done. No decaf coffee in restaurant or room.
Recently stayed at this fine establishment for the few days I was in Malaysia and I was not disappointed. For the price, you pay (about $40 USD a night), it was definitely worth the stay. It blew me out of the water, the lobby is beautiful, the staff are so nice and helpful. The room was fabulous, ...
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