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This is my 3rd time & does not disappoint me... Always Excellent service by staff. Club room was excellent. Breakfast is also with good variety....
I stayed at this hotel for 2 nights. It was a pleasant stay and experience. The staff were lovely and friendly. The room was spacious and clean. The location was good and near the shopping belt.
The most affordable of the 4/5 Star properties in City Center. The hotel was undergoing renovations (or at least the web page said so), so I doubt if this hotel will stay in the $130 USD price for long. The staff was friendly and personable (like most of the local folks) and the breakfast buffet ...
Marvellous hotel, superb staff. Only fault was poor coffee-making facilities in room----at this level should not be instant coffee, with very minimal milk supply.
+ Large open air pool + Walking distance to Pavillion shopping centre and restaurants + Good transport links via Raja Chulan monorail station
The hotel has a new modern lobby and I am staying at the apartment building which is not as modern and the furnishing is abit dated. However so, it is clean and staffs are very helpful.
It is a very good experience . And again like first and second stay i never saw hotel charges a 7 years old boy for breakfast . I can not understand how could a wise manager and that kind of company around the world have such policy .
Great location ..and very friendly and helpful staff ...
Just wondering.. if the room do have hair dryer.. been finding it but couldn't find.. haha.. no need bath tub.. cause they have swimming pool.. it would be great if its indoor.. so that can swim when its on raining day.. haha
Environment is good, staff are friendly and location was strategic
Great hotel and staff right from the beginning. Great location as near to various shopping centres and KLCC. Would definitely recommend to friends back home😊
Met the most polite, courteous and professional staff of my hotel experiences in Malaysia.
I was recommended to stay at The Faces Suites by a friend and we were extremely happy with our stay. Great apartment, view and very helpful staff - within walking distance to some of the tourist attractions. Fabulous pool with view .
The room is huge with bath tub. Even if you are just staying in the room, you can be quite relaxing by just enyoing a nice bath.
Hotel is in the heart of the city centre where almost all amenities are within walking distance. Spacious and nice.
The hotel is located in the heart of Bukit Bintang, the are two entrace, one next to Starbuck and the other is at the side whcih cars can drop off. Also, it is near to the MRT station and Monorail station if you need to travel elsewhere. Pavilion, Lot10, Sungei Wang Plaza, Low Yat and Times Square ...
the staff were very friendly and helpful. However, the room wasn't sound proof. I could hear the vehicles passed by.
Everything is excellent except the breakfast where it appears to be under-staff. Tables are not cleaned and ready when we are asked to sit at.
Proximity to Petronas Tower is a few blocks away, high-end malls is also nearby. The hotel can be rated 5 stars for cleanliness and cheerful/polite staff.
Everything about this Hotel is nice. Fabulous breakfast. Will return again for sure.
Very Clean, Great Service, Next to a huge high end mall (Pavillion) and few blocks away, you can experience more traditional Kuala Lumpur
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