Ratings based on 879 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Singapore

Close to NU Sentral.

Posted Jun 21, 2016
Good hotel with well maintained facilities. It will be great if free car park is provided.
5 out of 5
by A verified traveler from Singapore

Heart of the city

Posted Jun 14, 2016
Convenient. Is a interchange of KL. Shopping mall just beside.
2 out of 5
by A verified traveler from TAIWAN

飯店不提供冷凍食物

Posted Jun 14, 2016
Pros: 離KL火車站超級近,到哪邊都很方便。
Cons: 請加強飯店冰箱冷凍功能,提供有帶寶寶的顧客更多服務品質。
Location: 火車站
因為有帶寶寶入住,所以有帶寶寶的食物泥,必須要用冷凍才不會壞掉。但該飯店經理第一天堅持不讓我們冰飯店冰箱,叫我們冰房間冰箱並給我們冰塊,但隔天食物泥都軟掉了,再不冷凍根本會壞掉。所以隔天櫃台服務人員很好讓我們冰了,結果晚上要拿食物泥,會講中文的服務生卻說他們經理說這是最後一次讓我們冷凍了,不會再幫客人冰了。我們一直懇求他,請他叫經理跟我們談,沒想到是一位女性經理講華文,說怕食物泥會影響到飯店的牛奶,我們食物泥都是蔬菜根本也沒有肉,但今日再不冷凍,我們還有好幾天的行程,也幸好在這飯店住兩天而已,再不給我們冷凍寶寶都沒食物可以吃了。最後懇求拜託,她才同意,然後要我們簽一張類似飯店不會保證食物問題。總之,這次旅程只有這間飯店最大,但卻不可讓我們冰冷凍。讓我覺得很沒人情味,若有帶寶寶有食物泥就比較不推薦這間飯店了。飯店說它們不幫客人冰東西的,但房間的冰箱卻也沒冷凍功能阿。
5 out of 5
by A verified traveler

Great hotel

Posted Jun 13, 2016
nice hotel near KL sentral station, big size rooms, great location
5 out of 5
by A verified traveler

2 nights at Aloft

Posted Jun 12, 2016
Check in was a Breeze, front service staff is friendly. Room are clean and pillows are comfy..we loved the pool most!! Great location to get around the city. We definitely will be back to Aloft again!
5 out of 5
by A verified traveler

Posted Jun 8, 2016
Excellent location, near the train station. Nice staff.
5 out of 5
by A verified traveler from Tokyo

駅近ホテル

Posted Jun 8, 2016
Pros: 駅に近い ショッピングモールに近い 綺麗・清潔
一泊しか出来なかったのであまりスタッフの方と話すチャンスはありませんでした。 スタイリッシュで綺麗なホテル。 部屋も清潔で不満に思う点がありませんでした。 次回もまた利用させていただきます。
4 out of 5
by A verified traveler from TYO

駅からすぐの便利なホテル

Posted Jun 6, 2016
Kl central駅から外に出ずに行き来できて、便利です。駅ビルのデパートに直結しているので、買い物や食事も楽でオススメです。屋上のプールもまあまあ。^_^
5 out of 5
by A verified traveler from Ipoh

Great hotel with easy link to rest of the city

Posted Jun 3, 2016
Great & friendly staff, nice room, excellent facilities.
5 out of 5
by A verified traveler from Singapore

Close distance to everywhere

Posted Jun 2, 2016
Located at KL Sentral, the hotel is pretty much really close to every attraction. Shopping malls were only a few stops away. Transporatation is easy. Having monorails, ktm, klia express all within walking distance. The staff help a lot every morning when we ask them how to get to places. Amazing hotel will definitely come again.