Ratings based on 262 Verified Reviews

3.9 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Teo

Awesome hotel in midst of shopping district

Posted Dec 29, 2016
Cons: The tap of the basin is too short as we have trouble getting the flask to be filled. may wanna look into this...
Location: Lots of shopping and eateries which is just within stone throw away will definitely please avid shoppers.
Great hotel and great location. Greyhound Cafe and Starbucks located at lobby entrance, a thumbs up for a must have coffee folks like myself. Booked 3 deluxe room for 1 night for my family, although we arrived an hour earlier, the friendly recep managed to get for us 1 room for us to check in our luggage 1st, while getting the other 2 ready. The rooms were quite spacious with and with an interesting concept of the basin located right outside the bathroom and next to the bed. The surrounding of this hotel is simply great as Lot 10, Fahrenheit, Pavilion and Sungei Wang is just located within minutes of walk. Plenty of eateries around that opens till late... Will definitely plan to stay here away if we are going on a KL trip again.
2 out of 5
by A verified traveler from Perth, Australia

Misconstrued

Posted Dec 28, 2016
Pros: Convenient.
Cons: Get some soul. Make your guests feel wanted.
Location: Pavillion, Lot 10, Sungei Wang Plaza, Fahrenheit 88, etc.
The photos shown on their website were exaggerated (usual Real Estate sales style. The room (Superior) was TINY. Basically it was a studio room, with everything in your bedroom (wash basin on the main bench!!??). You had to lean over the bench to see your face when having a shave! Mattress was ROCK hard. You are allowed to make ONE coffee each per day. Drawer space was good. Suitcase space was poor (stumble over it on the floor). No compendium of facilities, what the hotel had to offer its guests, no instructions for anything (TV, Phone, Air Con). No indication of where to have breakfast (in the hotel) - figure it all out for yourself. NOTHING. Less than quarter of a roll of toilet paper left and no replacement in sight (had to ask for a replacement). The door key failed twice. Fixed no worries, but meh. The staff were friendly enough, but showed no passion or caring. The place had no SOUL. the staff had no interest in you as a guest. You could walk in and out of the place and no one cared. Staff just hung around and said hi. Shame - the place was just a joint to put your head down and do your own thing. I'd pay double and stay across the road at the Grand Millenium any day. We thought we would give it a try, but it didn't cut the mustard.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sabah

Good location for 1st time guest

Posted Dec 18, 2016
Experience is the staff is all good but the cleaners is most polite and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Dec 13, 2016
Best thing about this hotel is the location. Other than that, quite normal.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Affordable modern hotel in City Center

Posted Nov 22, 2016
Pros: I liked everything about this hotel.
Cons: I saw some small bugs flying in the room. If you could work on that, it would be great.
Location: Located in city center, surrounded by a lot of shops and restaurants.
Nothing but good things to say about this hotel: - I was very surprised at the location of this hotel, which is right in city center. The reason for my trip was solely for shopping and it turns out that it was right next to everything I was looking for. Amazing high-end restaurants at the Pavilion and Starhill Gallery mall next door, however the prices were very inexpensive for all that you get. I got to try so many amazing restaurants and every single one was delicious! - The design of my room was minimal which was acceptable for me as I like minimal design. Everything I needed was provided. Free wifi, clean towels, toiletries (shampoo, conditioner, toothpaste & toothbrush). - The staffs were very nice and helpful with showing me what I was looking for and suggested some places to visit. - The price of this hotel was very affordable and a great value.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2016
Pros: Very convenient location
Cons: adding a breakfast service
Location: very close to monorail station and Pavilion and other malls. Walkway to the Petronas Towers.
good hotel. No restaurant but Starbucks and Greyhound on ground floor and lots of eating places nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good location

Posted Nov 14, 2016
Pros: Good location, near to major shopping malls, local food can be found nearby
Cons: Clean & friendly hotel staff. Easy to access around KL via nearby train station.
Location: Near to major shopping malls
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Decent hotel with good location

Posted Nov 13, 2016
Pros: Location is good, boutique hotel with shopping malland near by.
Cons: The bed is hard as wooden plank. The sleep was not very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Thanks We will come back again

Posted Nov 12, 2016
Thanks for all people who work in this Hotel, , we are very happy to stay in this hotel, we will come back again for next trip
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Nov 6, 2016
Easily accessible, located within walking distance of shopping malls, however the cleanliness of the hotel can be improved :)