Ratings based on 166 Verified Reviews

2.9 out of 5
57% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Location, but staff is ill-informed

Posted Feb 13, 2017
Pros: Location and Staff. The staff although ill-informed were smiling, receptive and tried helping despite they being less able.
Cons: Rooms. Room size is tiny. Noise proof windows. Mine had a broken window pane, adding to my misery.
Location: We walked to Twin Towers, Sultan Samad Building, Little India, Petalling Street, Masjid Jamek LRT. Go KL bus stop is nearby too.
Nice location. Nearby to Go KL Bus Stop. We booked Junior suite, and I suppose it was actually for juniors itself. Jacuzzi didn't have hot water, and used to take around 25 minutes to fill. Same with the shower (sometime hot water was just warm). Room is super tiny. Bathroom is large. Noise from the below LRT is annoying (despite we being on top floor). Some were extremely kind, smiling and supportive, but they were less-informed about the geography and transportation. For eg: we took an LCCT (Bus) from Klia 2 to KL Sentral, then LRT to Masjid Jamek, then walked with our luggage to hotel. No complaints for that, since we never asked for help. But thereafter, we asked every other day for other better options to go to Klia/Klia 2, and they gave options like Grab, Taxi, KL Sentral, etc. However, on the last day there was one staff who somehow recollected that the Bus stop is just next door. I counted, it's exactly 20 steps right from the hotel. Star Service takes directly to KLIA/KLIA2 no stops once moving. This USP was never known to the staff. I had some friends who left a day early taking a grab, but this would had been a much cheaper and better option than that, if we were informed well. However, I was pretty pleased with this hotel, since we used it just to sleep and shower. Can be good for backpackers, and also for young travellers. Everything is walking distance. We walked to Twin Towers, Sultan Samad Building, Little India, Petalling Street. Great location and staff.
2 out of 5
by A verified traveler

Not a hotel

Posted Oct 12, 2016 on Hotels
When I first arrived to my room, I found the door lock was broken so that I request to change another room but they don't want to. The pipe in bathroom was stuck and cause flooding when you wash your face or shaving. The cupboard was broken. The in-room safe are too small and unable to use. The wifi can was always reported no internet connection, until I sit at the lobby. Overall, it should not count as hotel, some hostel are even better than it.
1 out of 5
by A verified traveler

Posted Sep 18, 2016
Attitude staff n terrible n not helpful totally mess off
4 out of 5
by A verified traveler

Decent choice in fab area for families.

Posted Aug 17, 2016 on Hotels
A good hotel for families for the price bracket as you get two separate rooms. Some of the fixtures need fixing and the rooms can occasionally smell of cigarettes which seems to come from the ac. Great location for food with fab Indian opposite.
3 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable Price

Posted Aug 16, 2016
Good location can walk to Pataling Street, Masjid Jamek but no parking
4 out of 5
by A verified traveler

The LRT station near to the hotel.

Posted Aug 12, 2016 on Hotels
If you are looking for a quite hotel, this would not be the good choice because you can hear the sound of train clearly, at every time it pass by. However the transit is very near to hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location unsafe

Posted Jun 21, 2016
Located near tourist spots but it not safe and there are dust mites present in the beds
2 out of 5
by A verified traveler from Singapore

Expensive hotel look like budget hotel

Posted May 3, 2016
Pros: Zero
Cons: Breakfast must have
Location: mydin shopping mall
There is no fridge in the room..hot water go take from level one..no coffee and tea..no breakfast..door room spoil to close and open..
1 out of 5
by My trip

Leisure

Posted Apr 12, 2016 on Ebookers
Intended to stay for 13 nights left after first. Not impressed at all. Room was really small aircon was on but felt nothing. Bed was in the bathroom it's ok for one night stoppers., backpackers. Arrived late at night hotel didnt feel safe checked out by late afternoon next day after finding myself another hotel. When checking out I briefly asked if I could get my money back was told no and I just left no point arguing was in shock and wanted out immediately.
1 out of 5
by Mohamad sukahre bin ab ra

This traveler left a rating score only Posted Apr 5, 2016 on Hotels