Exterior

Reviews of Brisdale Hotel

3 out of 5
Brisdale Hotel
No. 65, Jalan Haji Hussein, Off Jalan Tuanku Abdul Rahman, Kuala Lumpur

Reviews

5.0
Rating 10 - Excellent. 1 out of 55 reviews" "
Rating 8 - Good. 6 out of 55 reviews" "
Rating 6 - Okay. 21 out of 55 reviews" "
Rating 4 - Poor. 17 out of 55 reviews" "
Rating 2 - Terrible. 10 out of 55 reviews" "

4.8/10

Cleanliness

5.6/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

4/10 Poor

j, seoul/ NYC

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't go here
1st room had many dead roaches on the floor, falling ceiling material from mold and dark brown water that the maintenance person explained was due to the room not being used in a while. Also key card kept failing. No a/c in the hallways. Lighting was shoddy as well. The area is very rundown. I don't recommend any hotel in the chowkit area.

4/10 Poor

lucky, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
located in dirty area....alwz risk of robed by one
it was jus ok not gud staff was not much coprative, location was terible

4/10 Poor

nur, malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
just ok
they not provide enough towel as i ordered family room they only give me 2 towel..the staff said it doesnt care either u book which room,they will just give u 2 towel.they have a bath tub but they did not provide the lid.whn i ask for it they said the hotel want to do a renovation.but i think they just want to save water bills,as there is no connection between giving the lid to the customers and the renovation.the air cond also not working properly.it quite hot in there

2/10 Terrible

ISMAIL, Penang Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel to stay
Security was very bad.I parked may car at the hotel parking lot at level 3. My car's window was smashed and it happened during day time. During that time no security personel was around. I made a complaint and guess what? I was told that that the CCTV has mulfunction. I lodged a report at the police station nearby. I suggest that this hotel is not a good place to stay.

6/10 Okay

Ana, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
great staff for an old hotel
Located in the middle of a market. Old hotel with small cockroaches in the bathroom. The aircon appeared to be not working and with molds. The staff are really nice and helpful though. They made up for the shortcomings of the structure.

6/10 Okay

Muhamad Ridzuan

6/10 Okay

Amy, Penang

Liked: Staff & service
Disliked: Property conditions & facilities
Near to Chow Kit and Monorail Station
Hotel close to Chow Kit and monorail station. The maintenance of the hotel is poor based on the wall, bed sheet, carpet and lift. Please do the preventive maintenance to lift parking The view from hotel is nice.

6/10 Okay

May, Philippines

Disliked: Property conditions & facilities, room comfort
Good view of petronas twin tower.
Clean and comfortable room to sleep after whole day outside.just the comfort room is not in good condition but good supply of water.

4/10 Poor

K, Sydney

Liked: Staff & service
Disliked: Room comfort
Dirty hotel looks nothing like the pictures
I admit that I was maybe a little ignorant to believe this hotel would look as it does in the pictures, but alas I did. Don't get me wrong, there was nothing actually 'bad' about the hotel, but I felt quite misled by the 'recently refurbished' title on the room. The room was an ok size, the sheets were stained but clean. The bathroom was old and needed a truly good clean but again, was clean on the surface. The redeeming feature of this hotel was the staff who were extremely helpful and accommodating of us. The pool was ok, food at the restaurant was disgusting. Location was good but a bit far away from central KL if that is what you are hoping for.

6/10 Okay

Othman, Kelantan, Malaysia

Liked: Cleanliness, staff & service, room comfort
Nice pleasant Old Hotel in the City
Pleasant Hotel, decent, very busy with tourists from within and outside Malaysia.Reception is friendly though on Sunday only one person was on duty, doing everything alone-Check in, check out, booking, safety box, phone calls,received complaints and requests.., EVERYTHING!! Poor him.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location
strategic hotel location for shopping, easy to get the public transport, happening market.....

4/10 Poor

blue, australia

Cheap but not nice
Stayed for two days. Doesnt look good at the outside of the hotel, very old. As for the rooms, the aircon is terrible and the toilet kinda dirty. Lobby full of bystanders coz of free wifi. Just outside the hotel us a market so many things going on. You feel unsafe walking at night. Taxi doesnt stop at the hotel front which is so uneasy.

4/10 Poor

Almezeini, O

Disliked: Property conditions & facilities, room comfort
Smiply i don't like the hotel
The staff is very helpful, rooms are small, the air condition is terrible as well as the restaurant. I don't recommend this hotel for anyone.

6/10 Okay

Bianca, Australia - VIC - Melbourne

Disliked: Cleanliness
Service: Basic; Cleanliness: Cockroaches and stains;

4/10 Poor

Sas, Canada

Disliked: Staff & service, property conditions & facilities
Good location but ...
It's right by Chow Kit monorail station which makes it easy to go around places. We had a magnificent view of Petronas Towers and the surrounding area from our room. The night market outside the hotel ends at 1pm. Hotel is very old and no sign of maintenance in the near past. Lamp shades broken and AC vent needs dire replacement. The pics are very misleading. No wi-fi in rooms as they don't have it installed, only in the lobby. They do have a pool though :)

2/10 Terrible

Cristina, Guatemala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst hotel I have stayed. The hotel is old, they sell something different, they show you pictures where the hotel looks clean, new or better than it actually is. I found cockroaches etc. and it's location is really bad. It does not show that in the pictures or anywhere.

2/10 Terrible

Disappointed, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The allocated hotel room had termite infestation.
The allocated hotel room had termite infestation. Hotel staff proposed alternative rooms which were also infested with termites.

2/10 Terrible

lindsay, M

Disliked: Staff & service, property conditions & facilities, room comfort
Needs updating
The hotel was very shabby, in need of some TLC. Most staff were unhelpful and couldn't be bothered with my issues. The pool was closed for cleaning all day and when we looked at it it was full of brown cloudy water. We had booked because there was a pool. Staff were not bothered and unapologetic

8/10 Good

Henna, Kota Kinabalu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderate option
All are ok. Nothing much to say...

8/10 Good

Ibrahim

Liked: Cleanliness, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good hotel
This hotel is terrible and discomfort. You can hear somebody is talking from the next room!

4/10 Poor

Peter, Australia

Liked: Staff & service
Disliked: Room comfort
A bit tired, needing a refresh
Staff quite attentive. But quite a few things needed fixing in the bathroom. Coffee loung for breakfast was expensive and very disappointing. A far superior breakfast could be bought from the market at half the price

6/10 Okay

Othman (DR), Malaysia

Liked: Cleanliness, property conditions & facilities
convenient Hotel neat the Monorail station
NIce hotel.Pleasant Room. Very near to the Monorail station to go directly to Bukit Bintang/Pavilion Shopping Centre. Room is pleasant. Bathroom needs renovation. Good provision of coffee maker in the room The TV needs to be updated to Flat Screen, and with clear pictures!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Air conditioning, lights , open circuits not what it shows on Expedia

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

6/10 Okay

Joy, Bangalore

Liked: Cleanliness, room comfort
Centrally located.
Good place to move around for Shopping and sightseeing.decent hotel.

4/10 Poor

Mar, Brunei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just nice
Canot resquest anything from the hotel

6/10 Okay

Jean, Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures can mislead
We booked 3 nights at Brisdale Hotel. If you are not used to it, you will be waked up everyday by some muslim songs from the mosque around the corner. The personnel is good and really willing to help, but the hotel needs an urgent renovation. Everything is old. The toilets are quite old. the bath tube has marks of stain and the sink was leaking. Alo dont expect anything spectacular for breakfast. NO room internet either.

6/10 Okay

Simonne, Australia - NSW - Regional NSW

Disliked: Cleanliness, property conditions & facilities
Facilities: Tired, Nothing special, Old; Value: Average price; Service: Sufficient; Cleanliness: Dirty, Poor; Needs to be updated. Breakfast was awful had bugs crawlings near the food.

6/10 Okay

Alex, New Zealand

Disliked: Cleanliness, staff & service
Photos online way different to reality. The staff at the front desk clearly showed that they were there to do their job, not to make you feel welcomed

8/10 Good

Biaodi, Australia - NSW - Sydney

6/10 Okay

Jameel

Disliked: Cleanliness
Facilities: Everyday; Value: Average price; Service: Polite; Cleanliness: Smelly, Stunk;

4/10 Poor

Elfian, Pekanbaru

Disliked: Staff & service
Management Hotel Brisdale tidak professional
Hotel Brisdale memindahkan saya dan tamu2 lainnya ke hotel lain sangat mendadak/tanpa pemberitahuan awal dengan alasan hotel akan di renovasi. Sangat mengecewakan!!!

4/10 Poor

Lars, Silkeborg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Under middel
God beliggenhed og udsigt. Og de var hjælpsom. Kunne godt ønskes mere rent, det ene vindue var ved at falde ud. Generelt et ældre hotel og ikke så indbydende. De var så flinke at opbevare noget af vores bagage i 4 dage mens vi var i Taman Negara.

6/10 Okay

saiful bahari, terengganu

Disliked: Cleanliness, property conditions & facilities, room comfort
if you didnt find hotel,brisdale your last choice
Bathroom not well fit

2/10 Terrible

yanti, indonesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel dekat dengan stasiun kereta
Hotel suasananya suram dan sangat kotor serta petugas hotel sangat tidak ramah.

8/10 Good

jamaluddin bin sulaiman, sungai besar selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
baiki perkhidmatan tambahan malam
tidak dibenarkan meneruskan tempahan unt malam selanjutnya , tetapi dibenarkan dgn harga yg jauh berbeza

2/10 Terrible

Caroline, B

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slecht
Het hotel zit in een achterbuurt, de taxichauffeur waarschuwde ons al. De staat van het hotel is ronduit slecht, de kamer was vies, en de badkamer helemaal. Zo slecht onderhouden.. De foto's die je ziet bij het boeken zijn waarschijnlijk van 10 jaar geleden. Wij hebben het 10 minuten gegeven en hebben toen een ander hotel geboekt.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres basic
Hotel vieillissant bien place dans un quartier vivant . Bien pour une nuit vu son petit prix ! Mais a deconseille pour les romantiques et les maniaques et ceux qui n aime pas les blates..

6/10 Okay

shige, 日本

Disliked: Cleanliness, staff & service
雑踏の中のホテル
タクシーでホテルに着いた際、周り の環境に圧倒されました。 露店の中にそびえるビルです。 慣れてない人は恐いと思います。 部屋は少々古い感はありますが、広く て快適でした。 でっかい窓もあります。 3500円の宿泊代からすれば大満足です。 近くに安い食堂いっぱいあります。 セブンイレブンとモノレールの駅も すぐ近くにあります。 階の廊下突き当たり窓よりツインタワー が綺麗に見えます。 17階の食堂からも見えます。 WIFIありますが一階ロビーでしか使え ません。

4/10 Poor

jessica

Disliked: Cleanliness, property conditions & facilities, room comfort
Verpaupert hotel met zwembad naast avondmarkt.
Kamer zwaar verwaarloosd. Zwarte vlekken in bad, badkamer deur rot, wanden vies. Ontbijt oké Zwembad ondiep, niet getest Vergane glorie

2/10 Terrible

jori, helsinki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En suosittele!
Olimme perheeni kanssa kyseisessä hotellissa.Asiakspalvelu oli tympeää.Hotelli oli ilmeisesti kärsinyt vesivahingoista ja huoneet remontoinnin tarpeessa.Huoneessa oli lukuisia torakoita niin isoja kuin pieniäkin.Seuraavana päivänä huone oli siivoamatta.Aamupalalla ruoka kylmää sekä valinnanvara heikkoa.

2/10 Terrible

HAN, korea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
내 인생 최악의 호텔
호텔로비부터 호텔 식당까지 바퀴벌레가 우글거리는 호텔 내 인생 최악의 호텔이었습니다. 다신 가고 싶지 않은........ 게다가 객실 창문은 고장나서 닫아지지도 않고 컴플레인 걸고 한참후에야 밤 12시가 다되서 방을 바꿔주는 말도 안되는 호텔!!!!!! 게다가 수건은 거의 걸레수준 발닦는 용도로도 쓰기 지저분한....... 교통은 진짜 최악 방값보다 택시비가 더 들고 저녁시간에는 옴짝달싹 할 수 없는 곳에 위치한 브리스데일 최악입니다.

8/10 Good

Mitsu, Japan

Liked: Cleanliness, staff & service, room comfort
マレーシアらしさを感じられるホテル
女一人でしたが、安全に楽しめました。ただ、治安上暗くなってから(19時ごろ以降)の外出は避けた方がよさそうです。 ビュッフェ形式の朝食は7時~15時、15RMでした。種類は多くはないですが、マレーシア料理が楽しめました。 部屋に冷蔵庫・湯沸しポット・飲み水2本があったのは良かったです。 私が泊まった時にモノレールが運転中止してしまい、ブキッ・ビンタン駅からチョウキットまで歩くことになりましたが、歩けない距離ではなく、よい散歩になりました。

6/10 Okay

YAMA, 日本

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
スタッフはやさしいです
AM1:00チェックインでしたが、大丈夫でした。が、部屋のブレーカーが下りたままで、カードを入れても電気がつかず焦りました。夫がブレーカーに気づいてすぐ電気はつきました。3泊しましたが、ベットメイクやお茶セット タオル、アメニテイも交換してもらえます。朝食のメニューはだいたい一緒ですが、旦那は喜んで食べてました。ナシゴレン、パッタイ、おかゆ、トースト、卵料理、ポテト、ビーン、コーヒー、紅茶、オレンジジュース、スイカです。 建物は古いですが、部屋の中は、まあまあと思います。 トイレの水が茶色いのと、小さいゴキブリが2回出没しましたが、値段を考えるとこんなものかなとも思いました。 WIFIあります。

6/10 Okay

サル, 日本

Disliked: Property conditions & facilities, room comfort
料金相応のホテル
安く泊まれるのでそれなりの設備です。エアコンも調子が良くなかったけど、夜中はよくきいていました。朝食も料金相応です。総合的に一泊だったので安く泊まれて良かったです。

6/10 Okay

Elpassa, Bandung

Liked: Cleanliness, room comfort
Pengalaman Pertama
Secara keseluruhan biasa-biasa saja

6/10 Okay

Elpassa, Bandung

Liked: Cleanliness, room comfort
Pengalaman Pertama
Not bad, cukup puas lah. Tapi sistem pemesanan melalui hotels.com yang sangat membantu saya.

10/10 Excellent

مها, الرياض

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق رائع ومنطقته جيدة لكن الشارع شعبي
من أجمل الفنادق الاقتصادية تمنينا لو أننا حجزنا فيه الأيام التي مضت لحسن تعاملهم وجمال إطلالة الغرفة حيث تطل على المدينة ولكن الشارع شعبي نوعا ما وقريب من سوق فواكه شعبي جدا ولكن تجد فيه أغلب الفواكه , بشكل عام جيد

8/10 Good

Peter V, Manila

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and badly maintained, but could go back...
Dirty, dirty, no other word can describe this hotel. Dirty walls, dirty floors, dirty sheet, dirty towels, dirty toilet, dirty bathtub. Why, I don't know, you wouldn't think cleaning people is so expensive in KL. But I might still go back, the price was SO good and our room had 2 queen size beds and a very smelly fridge... Even if the friendly staff asked for money for an extra pillow, I think they tried their best with the resources they were given..