Scam. This Hotel is Cheater and Liar.
Posted Nov 25, 2015
I have booked CheckMate Guesthouse for two nights by AirAsiaGo. When my friend and I arrived, the staff told the room in this hotel was full, (Oh my God, we have booked before but they gave our room to other guest???). So he took us to other hotel, 5 minutes walk. We walked to Royal Palm Lodge, group of CheckMate Guesthouse. After I gave deposit at reservation, the staff (or maybe he is the supervisor/manager) also say the room is full, so he took us to another hotel, Sabrina Golden Palace Hotel, but in the next morning we must pack our bag and move back to Royal Palm Lodge. We were so tired because of this.
The water tap in the shower room is not working, through we still could get shower because there is another water tap (hot water tap).
When we checked out, suddenly the manager told us that the water tap is leaking, and he said that is because of us. Oh My God! I refuted, but he accused and accused us wrecked the water tap. He said I have to pay the fine for it. I refused and shouted. Finally, he didn't charge me additional fine but he refused to give my deposit money back. So bad!