Crystal Crown Hotel Petaling Jaya

Photo gallery for Crystal Crown Hotel Petaling Jaya

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Crystal Crown Hotel Petaling Jaya

Crystal Crown Hotel Petaling Jaya

3.5 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
12, Lorong Utara A, Off Jalan Utara, Petaling Jaya, Selangor, 46200

Explore the area

  • Popular LocationUniversity of Malaya13 min walk
  • Popular LocationMenara Telekom7 min drive
  • Popular LocationGasing Hill16 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)51 min drive

Choose dates to view prices

About this area

Petaling Jaya

Located in Petaling Jaya, Crystal Crown Hotel Petaling Jaya is near a metro station. Travelers who have shopping on the agenda can visit Sunway Pyramid Mall and Pavilion Kuala Lumpur. KidZania and Perdana Botanical Gardens are also worth visiting.

What's nearby

  • University of Malaya - 13 min walk
  • Menara Telekom - 7 min drive
  • Atria Shopping Gallery - 15 min drive
  • Gasing Hill - 16 min drive
  • The Starling Mall - 17 min drive

Getting around

  • Mid Valley - 4 min drive
  • Taman Jaya Station - 14 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

Restaurants

  • Noble Mansion - 9 min walk
  • Enorme Italian - 9 min walk
  • Texas Chicken - 10 min walk
  • Kampachi - 10 min walk
  • PJ Hills 24 Hours - 10 min walk

About this property

Crystal Crown Hotel Petaling Jaya

3.5-star hotel with 2 restaurants and fitness center
2 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crystal Crown Hotel Petaling Jaya offers 273 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested. Renovation of all guestrooms was completed in September 2017.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 50 for adults and MYR 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Chef Rasa Sayang
  • Sango
  • Brass Cafe

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Renovated guestrooms - September 2017

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must have a "Touch n' Go" card to access the onsite parking area. Guests receive a parking fee waiver at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 85.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 50 for adults and MYR 30 for children (approximately)
  • Airport shuttle fee: MYR 180 per vehicle
  • Rollaway bed fee: MYR 85.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Crystal Crown Hotel Petaling Jaya
Crystal Crown Hotel
Crystal Crown Petaling Jaya
Crystal Crown Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel
Crystal Crown Hotel Petaling Jaya Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel Petaling Jaya

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 44 out of 210 reviews
5 - Excellent 21%
Rating 4 - Good. 98 out of 210 reviews
4 - Good 47%
Rating 3 - Okay. 46 out of 210 reviews
3 - Okay 22%
Rating 2 - Poor. 9 out of 210 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 210 reviews
1 - Terrible 6%

3.8/5

Cleanliness

3.7/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

3.4/5

Eco-friendliness

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service i booked and paid for double bed with b'fast. They give 2 single baed n without b'fast. Hotel insist and push to expedia. Expedia no responds didn't do anything on my complaints. Disappointing
Stayed 2 nights in Jun 2022

4/5 Good

Stayed 1 night in May 2022

2/5 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service
It's quite an old place, however, they still managed to keep the hotel clean and room also quite clean. BUT there are a few things I don't like about the hotel. 1st, the front counter staff that process my check-in is not very friendly, he can't accept that there are certain terms regarding hotel check that guest do not know, I was merely just asking more details but I can see his impatience and wants to quickly end the conversation... And the hotel room pillow, although looks clean but when you go near it, you can smell the oily smell on it.. And one of the bed has a few yellow spots on it. I got room 1420 on 14th floor, the room feels weird and I can't sleep at night. Best of luck to anyone who gets this room. Other than that, hotel is ok.
Stayed 1 night in Apr 2022

4/5 Good

Stayed 3 nights in Mar 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022