- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
When we arrived, Dorsett front desk mentioned that we haven't made any payment despite the fact that we showed them an email from Expedia (including the receipt and credit card statement). I have to call Expedia 3 times as the line kept on getting cut off using my IDD/roaming as i booked it through Expedia SG. We had to wait for over an hour before we can actually check in. Overall, it wasn't a pleasant experience.