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Reviews of Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman North

3.5 out of 5
Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman North
449, Jalan Tuanku Abdul Rahman, Kuala Lumpur, Kuala Lumpur

Reviews

8.0

Very Good

Rating 10 - Excellent. 242 out of 611 reviews" "
Rating 8 - Good. 212 out of 611 reviews" "
Rating 6 - Okay. 89 out of 611 reviews" "
Rating 4 - Poor. 41 out of 611 reviews" "
Rating 2 - Terrible. 27 out of 611 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

baldev

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sudhir, Webster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel had a very friendly staff and had a wonderful view of the city
Stayed 4 nights in Mar 2024

10/10 Excellent

Mohamed Zaid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel location is close to MRT transit, market shopping and restaurants. We absolutely felt safe around the area.
Stayed 3 nights in Feb 2024

8/10 Good

Jodie, Honolulu

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Spacious room. Lovely view of the Petronas Towers. Short walk to the train station. Our room did have a very stained carpet but overall, we had a nice stay. Thank you to Abdullah the housekeeper who surprised us with towel swans for our anniversary. That was a sweet gesture :)
Stayed 6 nights in Jan 2024

6/10 Okay

Kyle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff and friendly housekeepers. The onsite self serve washer and dryer was very convenient. I like they provide guest with free water bottles everyday. Our room size was big and had strong air conditioning which was a plus. Although the rooms are getting old. Mold in the showers and in various places in the washroom. Shower head leaks a lot. Pillow cases were dirty on all 4 pillows we got. The carpet is very dirty in the room and in the hallways. Various mysterious red patches on the carpet in the room and in hallways. Breakfast food was nothing to be excited about. The surrounding area of the hotel is very run down. Overall for the price it was decent. Not somewhere to go for a nice stay, it is good for just a place to sleep.

8/10 Good

Cesar Ysmael Clemente, Seattle

Stayed 4 nights in Feb 2024

4/10 Poor

SAEED

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

2/10 Terrible

Omar

Traveled with family and small children
The hotel's photos on expedia are miss leading. The hotel is in a very bad area. The hotel has no lobby. The staff's service is terrible. We arrived and asked for someone to help with our luggage, they said we don't have this service. They had 2 groups at the hotel, so noisy groups. They used to come late at the night screaming. I cancelled my last 3 nights at the hotel, they didn't accept to refund our unused nights. They even wanted to charge me additional tax claiming that booking through expedia is with no taxes. I opened the email from expedia and showed them that my booking is paid with taxes and fees. I don't recommend this hotel to anyone. If you want to have a nice vacation specially with kids, book in different hotel.
Stayed 7 nights in Jan 2024

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location . Staffs very friendly and helpful
Stayed 3 nights in Jan 2024

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre est grand et très confortable. L’air climatisé est efficace. Il y a de la moisissure et saletés accumulés Dans les coins des murs et à terre dans la douche. Super tranquille et 100% sécuritaire. Le buffet pour le déjeuner est complet avec beaucoup de choix
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Mohan Raj Thanapal on Jan 11, 2024
Dear Sir/Mdm,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Good

Mohammad Hafis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mohan Raj Thanapal on Jan 11, 2024
Dear Mohammad Hafis,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

BALAGANAPATHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mohan Raj Thanapal on Jan 11, 2024
Dear Balaganapathi,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

6/10 Okay

Danhui

Stayed 3 nights in Jan 2024
Response from Mohan Raj Thanapal on Jan 11, 2024
Dear Danhui,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We hope you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Sharadha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Mohan Raj Thanapal on Jan 5, 2024
Dear Sharadha,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Good

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price and clean
Stayed 4 nights in Dec 2023
Response from Mohan Raj Thanapal on Jan 5, 2024
Dear George,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Manju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service and Staff
Stayed 3 nights in Dec 2023
Response from Mohan Raj Thanapal on Jan 5, 2024
Dear Manju,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Priyanka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

charles

Disliked: Staff & service
Better options elsewhere
Having been transferred onto 3 different rooms after check in was a bit harrowing. We had to report 3 times, before it repaired, even tried to complain to the manager, still waiting to hear from him. The service did not have any street maps to give out, we asked the security guard how to get to Chinatown, he tpd to wait for a minute, never saw him again!!! They are using the Hilton name, but not giving the service you would expect from the Hilton brand
Stayed 3 nights in Dec 2023
Response from Mohan Raj Thanapal on Dec 13, 2023
Dear Charles,Thank you for making Hilton Garden Inn KL as your choice of accommodation during your most recent trip. However, we regret noticing that you were not able to experience the warmth of our hospitality to the fullest. We genuinely acknowledge your concerns, and our Hotel Manager has contacted you through a separate email. Please be assured that your constructive comments are much appreciated and duly noted for improvement. We hope that you will give us another opportunity to provide you with the exceptional service you deserve.Kind regards,Hilton Garden Inn Kuala Lumpur

10/10 Excellent

doralyn

Stayed 15 nights in Nov 2023
Response from Mohan Raj Thanapal on Dec 13, 2023
Dear Doralyn,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Harlan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 4 nights in Nov 2023
Response from Mohan Raj Thanapal on Dec 13, 2023
Dear Harlan,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Sally

Stayed 1 night in Nov 2023
Response from Mohan Raj Thanapal on Dec 13, 2023
Dear Sally,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Good

Yeong, singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good but minus 1 star due to given room was different from the advertised/booked room and hotel didnt provide a hair dryer in the room
Stayed 3 nights in Nov 2023
Response from Mohan Raj Thanapal on Dec 13, 2023
Dear Yeong,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We hope you enjoyed your stay with us. We regret to note from your comments with regards to hair dryer not available in your room. We do provide hair dryer as part of the room amenity in the hotel, typically located in the wardrobe area for your convenience.Please accept our sincere apologies for any inconvenience caused. We hope to welcome you again in the near future.Kind regards,Mohan Raj ThanapalHotel Manager

2/10 Terrible

Avtar

Traveled with group, Traveled with family
I paid for my breakfast double time, never got my preferred side and beds were to small.
Stayed 4 nights in Nov 2023
Response from Mohan Raj Thanapal on Dec 13, 2023
Dear Avtar,Thank you for making Hilton Garden Inn KL as your choice of accommodation during your most recent trip. However, we regret noticing that you were not able to experience the warmth of our hospitality to the fullest. We sincerely apologize for any inconvenience caused. Please forward your detailed concerns to us directly for further review on our service and delivery.We hope to welcome you again in the near future.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Good

ATANU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malaysia Hilton
The room was a bit small and meagerly furnished. However, as promised, the Petronas Towers were very much visible. Also the room was tidy, beds very comfortable and the bathroom was okay. Overall it was nice considering very good breakfast. The staff was very efficient. At the last, Indian Hiltons are undoubtedly better.
Stayed 1 night in Nov 2023
Response from Mohan Raj Thanapal on Dec 13, 2023
Dear Atanu,Thank you for taking the time to provide us with a detailed review of your most recent visit. We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Kindly be assured that we have shared your kind words with our team, to help inspire us and improve where we can.We hope to welcome you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Mohan Raj Thanapal on Dec 13, 2023
Dear Sally,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Good

Theresa Huong

Stayed 4 nights in Oct 2023
Response from Mohan Raj Thanapal on Nov 29, 2023
Dear Theresa,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Monika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The stay was no hassle and pleasant. All the staffs were very helpful and friendly. The location was great & well-connected. Couldn't have asked for more. Thank you
Stayed 5 nights in Oct 2023
Response from Mohan Raj Thanapal on Nov 22, 2023
Dear Monika,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mohan Raj Thanapal on Nov 21, 2023
Dear James,Thank you for your wonderful ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

PENTADBIRAN

Stayed 1 night in Oct 2023
Response from Mohan Raj Thanapal on Nov 21, 2023
Dear Guest,Thank you for your wonderful ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

JAMES

Stayed 9 nights in Oct 2023
Response from Mohan Raj Thanapal on Nov 21, 2023
Dear James,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Margret Jelanan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-star services
Even though it was a 4-star hotel, surely it had a 5-star service.
Stayed 1 night in Oct 2023
Response from Mohan Raj Thanapal on Nov 18, 2023
Dear Margret Jelanan,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Quraish

Stayed 1 night in Sep 2023
Response from Mohan Raj Thanapal on Oct 3, 2023
Dear Quraish,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Good

Ruhano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Friendly, accommodating staff. Absolute value for money. Only improvement could be to leave an extra roll of toilet paper in the bathroom.
Stayed 3 nights in Aug 2023
Response from Mohan Raj Thanapal on Sep 20, 2023
Dear Ruhano,Thank you for making us as your choice of hotel during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay. Please be assured that your feedback has been duly noted. We look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Good bed.
Stayed 5 nights in Aug 2023
Response from Mohan Raj Thanapal on Sep 16, 2023
Dear David,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

6/10 Okay

Travel

Stayed 3 nights in Aug 2023
Response from Mohan Raj Thanapal on Jan 8, 2024
Dear Sir/Mdm,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Generally disappointed
The trip didn't live up to the name of the hilton. We paid for early check in and had to wait an hour to normal time. There was long ques at the service desk and it felt under staffed. The restaurant staff were inefficient and left plates on the table and brought food out at the wrong times, after it took a long time to come out. Overall, I don't think it lived up to a good brand name and we have stayed in nicer places for less.
Stayed 1 night in Jul 2023
Response from Mohan Raj Thanapal on Aug 25, 2023
Dear Guest,Thank you for leaving us your honest feedback. I regret to note that your overall experience did not quite live up to your expectations and I apologize for the inconvenience this had caused. Please be assured that your constructive comments are much appreciated and duly noted for improvement.We hope that we will have the opportunity to welcome you back next time for a much better experience.Kind regards,Mohan Raj ThanapalHotel ManagerHilton Garden Inn KL

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My main complaint would be the bathroom ceiling was stained from water and the breakfast was cold at times, no bacon and not much variety.
Stayed 7 nights in Jul 2023
Response from Mohan Raj Thanapal on Aug 11, 2023
Dear Neil,Thank you for leaving us your honest feedback. I regret to note that your overall experience did not quite live up to your expectations and I apologize for the inconvenience this had caused. While we do not serve bacon as part of our breakfast buffet, we do provide a variety of options to cater to our guests' preferences. As an alternative, we offer chicken slices which are included in our breakfast spread. Our aim is to ensure that there is a diverse selection of choices available to suit various dietary needs and preferences.I hope we'll have the opportunity to welcome you back next time for a much better experience.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Good

ARNAV

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this property a few times, a good stay at all times.
Stayed 1 night in Jul 2023
Response from Mohan Raj Thanapal on Jul 22, 2023
Dear Arnav,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

4/10 Poor

Fangxiao Patricia

Disliked: Cleanliness, property conditions & facilities
Old and dirty. Need renovation!
Stayed 3 nights in Jul 2023
Response from Mohan Raj Thanapal on Jul 13, 2023
Dear Fangxiao Patricia,Thank you for making Hilton Garden Inn KL as your choice of accommodation during your most recent trip. However, we regret noticing that you were not able to experience the warmth of our hospitality to the fullest. Please do reach out to us directly as we would like to deliver you an improved experience on your next stay. We look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

6/10 Okay

Emma

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel is modern and the staff are friendly and helpful. Unfortunately the room was not as clean as would be expected, I found several hairs in the shower, the tiles were dirty and there was a large amount of dust on the door frames. We booked this hotel as we were arriving late into KL and leaving early the next morning, I would not have wanted to stay any longer. There was also no way to get to the lifts without carrying your bags up a small flight of stairs, the receptionist had to offer to help us. Breakfast was reasonable, a selection of Eastern and Western options but all buffet with no a la carte option. Overall disappointing for a Hilton
Stayed 1 night in Jul 2023
Response from Mohan Raj Thanapal on Jul 10, 2023
Dear Emma,Thank you for making Hilton Garden Inn KL your hotel of choice during your most recent trip. However, we regret noticing that you were not able to experience the warmth of our hospitality to the fullest. I do apologize for the inconvenience you had experienced on this occasion. Please do reach out to us directly as we would like to deliver you an improved experience on your next stay. We look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Shafiyan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and helpful. Quiet and centrally located to multiple shopping areas. Enjoyed my stay.
Stayed 2 nights in Jun 2023
Response from Mohan Raj Thanapal on Jul 10, 2023
Dear Shafiyan,Thank you for taking the time to provide us with a detailed review of your most recent visit. We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Kindly be assured that we have shared your kind words with our team, to help inspire us and improve where we can.We look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

RADIAKHANOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay with good location
very nice
Stayed 1 night in Mar 2023
Response from Mohan Raj Thanapal on Jul 4, 2023
Dear Radiakhanom,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Good

Ali

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was okay
Stayed 7 nights in Jun 2023
Response from Mohan Raj Thanapal on Jul 3, 2023
Dear Ali,Thank you for making us your choice of hotel during your recent trip to Kuala Lumpur. We hope you have enjoyed your stay with us, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Good

Edward

Stayed 3 nights in Jun 2023
Response from Mohan Raj Thanapal on Jan 8, 2024
Dear Edward,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

6/10 Okay

John Chung Yen

Liked: Staff & service
The staff are friendly snd helpful. I was surprised that one have to request one's room to be madeup and cleaned daily, otherwise the room will not be cleaned. I would have thought this would be done automatically. Front desk needs some more staff. The shower needs a door so it is entirely enclosed so water would not spill onto the floor (slippery floor is dangerous, and wet floor is annoying).
Stayed 4 nights in Jun 2023
Response from Mohan Raj Thanapal on Jun 30, 2023
Dear John Chung Yen,Thank you for taking the time to provide us with a detailed review of your most recent visit. We regret to note that your overall experience did not quite live up to your expectations and I apologize for the inconvenience this had caused. Please be assured that your constructive comments are much appreciated and duly noted for improvement.We hope that we will have the opportunity to welcome you back next time for a much better experience.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Good

Andy

Stayed 1 night in Jun 2023
Response from Mohan Raj Thanapal on Jan 8, 2024
Dear Andy,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Bee Ping

Stayed 2 nights in Jun 2023
Response from Mohan Raj Thanapal on Jan 8, 2024
Dear Bee Ping,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay in general. Great staff!! Completely recommend it!
Stayed 4 nights in May 2023
Response from Mohan Raj Thanapal on Jun 9, 2023
Dear Gerardo,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager