Ratings based on 441 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
97% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from northants uk

Nice hotel, very clean

Posted Jan 22, 2016
Great hotel, nice and quiet, staff very friendly and helpful. The only downside was the wifi was a bit patchy at times. Easy to get around the area
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2016
Great place to have a short trip to a near by Malls
3 out of 5
Recommended
for Everyone
by A verified traveler

Gd location

Posted Jan 12, 2016
Staff is frendly. Facilities indeed old. Beds not firm enough to my liking. Can hear noise from next room as wall seems thin. Food at restaurant is reasonably cheap. Can't complain much as price is reasonable for a 3* hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice Hotel close to everything in a City.

Posted Dec 21, 2015
I have stayed in this Hotel more than 7 Times and it is next door to major shopping plaza and transport.
3 out of 5
Recommended
for Everyone
by A verified traveler from Hervey Bay, Qld Australia

Location, Location, Location.

Posted Dec 15, 2015
Pros: The Staff and the location( for our requirements).
Cons: WiFi System and breakfasts.
Location: Apart from my above comments, the Hotel is just off Bukit Bitan, KL's main tourist street and a short taxi ride to many of KL's tourist attractions.
The Hotel's location was perfect for our requirements. Jalan Alor(food street) is just a few minutes walk. The back entrance to Sungie Wang Shopping Mall is almost directly opposite the hotel, one of Asia's largest electronics Malls is on the adjacent corner and Berajaya Times Square and the monorail are 6 minute walk. Taxis are always available at the door but most will quote you a fixed price rather than use the meter. We saved a third of the cost quoted by having the Hotel call us a metered taxi, even after the surcharge was applied. The Staff are extremely friendly and helpful. We were upgraded from a deluxe room to a superior deluxe corner room which larger due to all deluxe rooms being occupied. The only negatives during our stay were the WiFi in the room was very slow and at times non existent, probably due to usage. The breakfasts could be better, on two occasions there was virtually no european food and I had to ask the Chef to replenish the containers. On our final morning there were different chefs and they both continually replenished the food. Overall my rating would be good value for $83(Australian) per night and we will stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Well Located

Posted Nov 30, 2015
Pros: Location and friendly staff.
Fine hotel for the price. Good location with plenty of dining and shopping options close by. Front desk staff were extremely friendly and helpful both when checking in and out. The room itself was fine with views of the PETRONAS Towers (smog/haze due to Indonesian fires did obscure the view somewhat).
3 out of 5
Recommended
for Everyone
by A verified traveler from Japan

モノレール駅、繁華街に近く、大変便利。

Posted Nov 24, 2015
従業員は親切。最初、14階の部屋で良かったけど、かつての隣とのドアの所から音が聞こえるので、違う部屋に代わった。親切に応対してくれた。
4 out of 5
Recommended
for Everyone
by A verified traveler

good price for a hotel at an excellent location.

Posted Nov 23, 2015
Pros: Easy access to shopping complexes.
Cons: Only one negative comment and that is the bedsheets are not very clean as there are stains on them including the duvet.
Location: Very close to Sungai Wang, Times Square, Lot 10 and Pavilion. Also close to Overseas Garden Restaurant which has good Chinese good.
happy with my stay at this hotel. Staff are helpful.
1 out of 5
Recommended
for Couples
by A verified traveler

Hospitality need improvement

Posted Nov 10, 2015 on Hotels
Service was bad no hospitality. Front desk who served us natasha was hostile. Should not be in d frontline if d service that u are giving to guest depend on your moodswing.That already was enough to give us 1st impression on d hotel. Our room 503 had a very bad view. Only one miserable soap provided and called room service but it took ages for them to answer. Definitely had to bring your own toiletries. In conclusion will not stay here again. But then again what do you expect from a should be 2 star hotels right? There are better hotels around with the same rate.
4 out of 5
Recommended
for Couples
by A verified traveler

A Good Hotel

Posted Nov 8, 2015 on Hotels
Excellent location with restaurants, shopping malls, train station, other hotels & clubs nearby. But the neighbourhood had some construction work going on which restricted movements. The food at breakfast was ample but always same. The wifi was not always good. All the staff I came across were good.