Nice hotel, near to shopping malls.
Posted Feb 28, 2017
I understand that check-in time is at 1500hrs. I've arrived much earlier and asked the front desk if any rooms are available for early check-in. I was told that none was available but by 12 noon, there should be one (room) ready for me. So when I went to the front desk, I was told it was still not ready and was asked to come back later :(. I sat at the bar area to wait but then the place is reeked with bad odour!
They managed to get me a room (after 2 hours) and when I went up, I saw a family of 3 was going inside supposedly "my room"! Then suddenly I saw one of front desk staff ran to me and said she accidentally wrote the wrong room number on my key cardholder!