Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Club Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Club Suite

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Get an overview of this hotelKuala Lumpur business hotel near Petronas Towers

Centrally located

Set in the Kuala Lumpur City Centre, Hotel Istana is a 5-minute walk from shopping at Bukit Bintang, Pavilion, the Kuala Lumpur Convention Center, and a 10-minute walk from the iconic Petronas Twin Towers. Also nearby is Aquaria KLCC.

Spa and fitness

Recreational amenities at this Malaysian hotel include an outdoor pool and children's pool, full-service spa, and fitness center. Two restaurants specialize in Asian cuisine and a ballroom can accommodate up to 2000 guests.

Premium amenities

All 515 Hotel Istana guestrooms include complimentary high-speed Internet access. Luxury touches include bathrobes and slippers, separate showers, and premium toiletries. Televisions come with premium cable and movie channels.

Hotel Amenities

Hotel Amenities

The popular Hotel Istana Kuala Lumpur City Center features three restaurants, and a lobby-area lounge. Business amenities at this 4.5-star hotel consist of a business center, secretarial services, and a conferences/meeting rooms. The hotel offers complimentary high-speed Internet access throughout. In addition to a full-service spa, Hotel Istana Kuala Lumpur City Center provides an outdoor pool, a children's pool, and a fitness facility. Onsite parking is available.

  • 24-hour front desk 
  • Area shuttle (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Business center 
  • Children's pool 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Concierge services 
  • Conference center 
  • Conference space size (feet) - 689 
  • Conference space size (meters) - 64 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of floors - 23 
  • Number of meeting rooms - 19 
  • Number of restaurants - 2 
  • Number of spa tubs - 2 
  • Outdoor pool 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Total number of rooms - 505 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Rollaway/extra beds available  
  • Snack bar/deli  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • Phone 
  • Premium TV channels 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Slippers 

Where to Eat

Urban - Serves grilled Asian and international cuisines in a bright and spacious setting.

Taman Sari Brasserie - Multiple arched windows highlight this relaxed venue; Taman Sari serves Malaysian buffet dishes, and serves a buffet breakfast (surcharge).

Trishna Northern Indian - Serves lunch and dinner.

Songket Lounge - Features live music, drinks, and snacks off the lobby area.

24-hour room service is available.

Nearby Things to Do

Large potted plants, a sundeck with lounge chairs, and a gazebo grace the outdoor pool area. Fitness facilities include stationary bikes, treadmills, and strength-training equipment. Guests can also enlist the help of a personal trainer and take weekly yoga and dance classes.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Services

Hotel Istana Kuala Lumpur City Center features Sompoton Spa, with 10 double and single suites, a couple's spa tub, separate steam rooms and saunas for men and women, and the Pevonia Botanica skincare line. Guests must be at least 16 years old to use spa facilities.

  • Massages 
  • Minimum age to access spa is 16 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Sauna in spa 
  • Spa tub in spa 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time starts at 2 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 5 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Parking height restrictions apply


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MYR 250 per vehicle (one way)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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