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Reviews

4.1/5 Very Good
1,930 reviews
"good location good service could do with renovation, as it feels a bit old now"

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Jalan Alor
    9 min walk
  • Popular Location
    Pavilion Kuala Lumpur
    9 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    11 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Book online or call:

1-800-238-0767

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    About this area

    Kuala Lumpur

    Located in Kuala Lumpur's Bukit Bintang neighborhood, Hotel Istana Kuala Lumpur City Center is in the city center and near a metro station. Kuala Lumpur Tower and Petronas Twin Towers are notable landmarks, and the area's natural beauty can be seen at KLCC Park and Batu Caves. Traveling with kids? Don't miss Berjaya Times Square, or check out an event or a game at Bukit Jalil National Stadium.

    Popular Location

    What's nearby

    • Jalan Alor - 9 min walk
    • Pavilion Kuala Lumpur - 9 min walk
    • Aquaria KLCC - 11 min walk
    • Kuala Lumpur Convention Centre - 11 min walk
    • Berjaya Times Square - 14 min walk

    Getting around

    • Raja Chulan Station - 3 min walk
    • Kuala Lumpur Masjid Jamek Station - 7 min drive
    • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 50 min drive

    Restaurants

    • Urban – Fine-dining restaurant with a bar. Serves lunch and dinner on select days.
    • Taman Sari Brasserie – Serves breakfast, lunch, and dinner daily. Reservations required. Kids' menu available.
    • Songket Lounge – Open daily.

    About this property

    Hotel Istana Kuala Lumpur City Center

    2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 486 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Minibars and separate bathtubs and showers are standard, as are flat-screen TVs with cable channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Valet parking: MYR 25 per day
    Parking height restrictions apply
    Roundtrip airport shuttle (surcharge)
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 64 per person
    2 restaurants and 1 coffee shop/café
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    2 spa tubs
    Children's pool
    Fitness center
    Full-service spa
    Outdoor pool
    Sauna
    Steam room

    Family friendly

    Children's pool
    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)
    Snack bar/deli

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Chinese
    English
    Malay

    Business services

    15 meeting rooms
    Business center
    Conference center

    Spa

    5 treatment rooms
    Body treatments
    Couples treatment room(s)
    Facials
    Massages
    Massage/treatment rooms
    Reflexology
    Spa open daily
    Spa tub

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Linens
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Deep soaking bathtub
    Free toiletries
    Hair dryer (on request)
    Separate bathtub and shower
    Towels

    Entertainment

    42-inch flat-screen TV
    Cable channels
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    4.1

    Very Good

    5 - Excellent
    735
    4 - Good
    789
    3 - Okay
    258
    2 - Mediocre
    102
    1 - Poor
    46
    4.0
    Cleanliness
    4.2
    Service and Staff
    3.9
    Amenities
    3.7
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    good location good service could do with renovation, as it feels a bit old now

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The hotel is positioned about a hundred metres from Rajah Chulan MRT station, so access to other parts of city is very convenient particularly during the rainy season.

    Stayed 13 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities

    The rooms need updating. Staff and breakfast was excellent

    Stayed 14 nights in Jan 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Jan 2020

      5/5 Excellent

      • Liked: Staff & service

      Nice hotel. Aging, but still nice

      Stayed 2 nights in Jan 2020

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