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Hotel Istana Kuala Lumpur City Center

Star Rating
5 out of 5

Information

Reviews

4.1 / 5Very Good
1,828 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Jalan Alor
    9 min walk
  • Popular Location
    Pavilion Kuala Lumpur
    9 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    11 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Deluxe Room (Twin Tower View)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Club Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Club Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details

About this area

Kuala Lumpur

Located in Kuala Lumpur's Bukit Bintang neighborhood, Hotel Istana Kuala Lumpur City Center is in the city center and near a metro station. The area's natural beauty can be seen at KLCC Park and Lake Gardens, while Berjaya Times Square and Kuala Lumpur Bird Park are popular area attractions. Traveling with kids? Don't miss Aquaria KLCC, or check out an event or a game at Bukit Jalil National Stadium. Our guests appreciate the hotel's convenience to public transportation: Raja Chulan Station is 3 minutes by foot and Bukit Bintang Station is 7 minutes.

What's nearby

  • Popular Location
    Jalan Alor - 9 min walk
  • Popular Location
    Pavilion Kuala Lumpur - 9 min walk
  • Popular Location
    Kuala Lumpur Convention Centre - 11 min walk
  • Popular Location
    Kuala Lumpur Tower - 13 min walk
  • Popular Location
    Berjaya Times Square - 14 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Raja Chulan Station - 3 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive

Restaurants

  • Urban – Fine-dining restaurant with a bar. Serves lunch and dinner on select days.
  • Taman Sari Brasserie – Buffet restaurant. Serves breakfast, lunch, and dinner daily. Reservations required. Kids' menu available.
  • Songket Lounge – Coffee shop. Open daily.

About this property

Hotel Istana Kuala Lumpur City Center

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 486 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Minibars and separate bathtubs and showers are standard, as are flat-screen TVs with cable channels.

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types

Important information

Fees

 
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 64 per person (approximately)
  • Valet parking fee: MYR 25 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Parking height restrictions apply.

Property is also known as

  • Hotel Istana
  • Hotel Istana City Center
  • Hotel Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center
  • Hotel Istana Kuala Lumpur City Center Hotel
  • Hotel Istana Kuala Lumpur City Center Kuala Lumpur
  • Hotel Istana Kuala Lumpur City Center Hotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Valet parking: MYR 25 per day
  • Parking height restrictions apply
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 64 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Nearby things to do

Where to eat

  • Urban – Fine-dining restaurant with a bar. Serves lunch and dinner on select days.
  • Taman Sari Brasserie – Buffet restaurant. Serves breakfast, lunch, and dinner daily. Reservations required. Kids' menu available.
  • Songket Lounge – Coffee shop. Open daily.
4.1

Very Good

5 - Excellent
705
4 - Good
745
3 - Okay
243
2 - Mediocre
93
1 - Poor
42
4.0
Cleanliness
4.2
Service and Staff
3.9
Amenities
3.8
Property condition

3/5

This traveler didn’t leave comments with their review
Stayed 1 night in Oct 2019

4/5 Good

- Good Location to anywhere - Spacious - Excellent services

Stayed 5 nights in Sep 2019

5/5 Excellent

The most impressive part was the staff friendliness, they great you everytime they see you. That was professional.

Stayed 1 night in Sep 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 2 nights in Sep 2019

3/5

Arrived at Hotel at 2pm and could not check in till 3.15pm which made it difficult for me to keep appointments that afternoon .

Stayed 2 nights in Sep 2019

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