Ratings based on 660 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

丁寧なスタッフと綺麗で広々とした部屋

Posted Aug 28, 2015
二人で宿泊しましたが、広々としたお部屋で贅沢な気分になれます。家族連れには最適だと思います。お部屋からの景色も良いです。キッチンにはナイフを含めたキッチン用品が揃っており、調理もできます。スタッフも丁寧に対応していただけ、感謝しております。また泊まりたいと思えるホテルです。
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Nice comfortable flat at ParkRoyal Residence.

Posted Aug 25, 2015
Pros: Location and amenities at the hotel.
Cons: The breakfast can be better in terms of service and choice of food.
Location: Nice location, in Central KL next to good shopping malls, excellent restaurants and walking distance to Jalan Alor.
We stayed at ParkRoyal Residence for a week (a family of four). We had 2 bedrooms, 2 bath/shower rooms, a living room/diner, a kitchen and a study. The flat was clean and was well furnished. We really enjoyed staying in the apartment. The location is central to all shopping malls and to attractions (eg. KL Tower, KLCC - Twin Towers). Breakfast was included and there is free Wi-Fi for up to 3 devices.
Comment from EPC
Aug 26, 2015 by Teekay, EPC
Dear Valued Guest, Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in the not too distant future. With kindest regards, Teekay Goh - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

Posted Aug 24, 2015
Pros: 長期滞在者向きであること。
Location: アロー街には歩いて行けます。
部屋が広いのは、私にとっては持ってきた荷物が置くところがありすぎて、散乱してしまいました。プールを利用した後使える水着の脱水機がほしい。
Comment from Hotel Management
Aug 27, 2015 by Teekay, Hotel Management
Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

コスパが非常に良い。

Posted Aug 24, 2015
Pros: コストパフォーマンスが良いこと。
Cons: ホテル内レストランの拡充。
2ルームベッドルームに宿泊。部屋は非常に広く、コストパフォーマンスが非常に良い。 バーなどが近くにたくさんあり、ホテル内のレストランはさびしいものの周囲での食事が楽しめる。 屋上のインフィニットプールからはツインタワー・KLタワーも見える。
Comment from Hotel Management
Aug 27, 2015 by Teekay, Hotel Management
Dear Valued Customer, Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you and your family again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh - General Manager
5 out of 5
Recommended
for Families
by A verified traveler

どこに行くにもとても便利

Posted Aug 24, 2015
予約した部屋はとても広く大変満足!立地も良くどこに行くにも便利 朝食ががもう少しゆったりしてれば、良かったです、メニューも少なめで、ちょっと狭くてごちゃごちゃしてました。
Comment from Hotel Management
Aug 25, 2015 by Teekay, Hotel Management
Dear Valued Guest, Thank you so much for staying at the PARKROYAL Serviced Suites Kuala Lumpur. I was absolutely delighted to read your thoughts on your recent stay. I was really glad to read that you enjoyed your stay and the service you received. I have passed on your kind words to the team. Many thanks for taking the time to write your review and we hope to be able to welcome you back in the near future. Yours sincerely, Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Makkah

Great stay

Posted Aug 18, 2015
We loved our experience with Parkroyal KL Lovely staff. Good food. Great location. And very clean rooms. Thank you Parkroyal AND SURE WE WILL COME AGAIN👍
Comment from EPC
Aug 19, 2015 by Teekay, EPC
Dear Valued Guest, Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in the not too distant future. With kindest regards, Teekay Goh - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

繁華街が近い!!

Posted Aug 16, 2015
チェックインの時にフロントの人達が何やら騒ついており、暫くしたら恩着せがましく「ホテルからのサービスで予約されたお部屋よりもグレードの高いお部屋をご用意しました」と言われました。窓からの景色はKLタワーが目の前で、書斎やらベットルーム、バストイレが2つあり、キッチン、洗濯機、乾燥機、リビングダイニングと2人では充分過ぎるお部屋でした。主に出かけていたのでお風呂して寝るだけだったので勿体無い感じでした。ホテルでゆっくり過ごされる方にはとても良いと思います。お掃除の人は部屋に人が居ようが関係なくやって来てお掃除を始めるので居ずらくなり慌てて出かけましたが、その際に携帯電話の持ち歩き用の充電池を忘れてしまい、部屋に戻ったらお掃除が終わっており、充電池は姿を消し、ゴミ捨てとベットのみ整えて、置いてたバスローブはクローゼットにぶん投げられ、使用済みのバスタオルも持って行くでも取り替えるでもなく洗面台にぶん投げられており、随分とガサツな感じでした。2駅使えて便利だし、昼間は全く気付きませんでしたが夜にはすぐ近くがものすごい盛り場で、屋台街もすぐ近くでとても賑やかでした。
Comment from Hotel Management
Aug 19, 2015 by Teekay, Hotel Management
Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the amazing city of Kuala Lumpur. With just a mere walking distance to the local eatery to night entertainment and mega shopping malls. Once again, thank you for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Warmest regards Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本大阪

部屋が広くてくつろげるホテル

Posted Aug 16, 2015
Pros: モノレールも近くショッピングするに、ほぼ徒歩圏内。
Cons: 個人的なことですが、喫煙場所が少ない
Location: KLタワー、ツインタワー、パビリオン他ショッピングセンター
部屋が広く、設備も良くゆっくりと、くつろげる空間でした。スタッフの対応も優しかったです。買物、食事に行くにも徒歩でいけます。屋上のプールからは、KLタワーが一望でき、少しだけツインタワーも望めます。
Comment from Hotel Management
Aug 19, 2015 by Teekay, Hotel Management
Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be assured of our best possible attention at all times. Yours sincerely, Teekay Goh - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 15, 2015
Staff very friendly and helpful! Location very good and rooms very spacious
Comment from EPC
Aug 17, 2015 by Teekay, EPC
Dear Valued Customer, Thank you for your wonderful review of your recent stay at PARKROYAL Serviced Suites Kuala Lumpur. It was our pleasure to welcome you and your family for your special family vacation. I am so pleased to hear that you had a ‘Fantastic’ time here and enjoyed every element from the location, cleanliness and excellent service team. On behalf of all the team here I hope we will have the pleasure of welcoming you back for another visit before too long. With warmest regards, Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Newborough, Australia

Spacious 2 bed suite...close to everything

Posted Aug 9, 2015
Pros: Location
Location: Location is excellent. 5 minute stroll to Jalan Alor. Great restaurants within a couple of minutes walk. Famous Chicken Rice stand over the road. YUM
Friendly, courteous staff. Suite was very clean and had heaps of room. Breakfast was good but you had to pick your time otherwise the line up can be 20 minutes or more. Close to everywhere we needed to go - shopping centres, bars and Jalan Alor. Could even walk to the Twin Towers in just over 20 minutes!
Comment from Hotel Management
Aug 11, 2015 by Teekay, Hotel Management
Dear Valued Customer, Firstly, we would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heartwarming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to PARKROYAL Serviced on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh - General Manager