Ratings based on 1,093 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Near Everything!

Posted Feb 18, 2017
Pros: 2 swimming pools, the best one is on the 1st floor, we had it all to ourselves as everyone uses the sky pool which has a great view but is too small.
Cons: The breakfast was just quite bland to be honest.
Location: Bukit Bintang train station is 10 mins walk away, Jalan Alor (street food meeca) 5mins away. Nightclubs, food all along the road 24/7.
Great hotel in the heart of everything. Food is nearby, 24hrs shops nearby, massage parlours 5mins away, train station 10 mins away and taxis a plenty shall you wish to go further out.
Comment from Hotel Management
Feb 20, 2017 by Teekay , Hotel Management
Dear Mr. Marquez Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be assured of our best possible attention at all times. Yours sincerely, Teekay Goh - General Manager
3 out of 5
by A verified traveler from Australia

was nice but

Posted Feb 14, 2017
Pros: the staff and the breaky
Cons: bed and pillows
staff and people were at the hotel wer Awesome found that the bed was below standard and the lillows wer terable all in all u put up with that and i did enjoy my stay there 3 stars
Comment from Hotel Management
Feb 17, 2017 by Teekay , Hotel Management
Dear Gary Thank you for staying at the PARKROYAL Serviced Suites during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you find our team were awesome. I also regret and apologise for the shortfall of our beds. We will surely look into it. Nonetheless, we sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be assured of our best possible attention at all times. Yours sincerely, Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth WA

Great place to stay, right in the middle of it all

Posted Jan 30, 2017
Pros: location, and the apartment was great
Cons: no
Location: lots to do and see, close to heaps of food outlets
Very well appointed apartment right in the golden triangle, well maintained
Comment from Hotel Management
Feb 2, 2017 by Teekay, Hotel Management
Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the amazing city of Kuala Lumpur. With just a mere walking distance to the local eatery to night entertainment and mega shopping malls. Once again, thank you for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Warmest regards Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Good location

Posted Jan 23, 2017
Great location excellent hotel lots of space washer and dryer in room at no cost was great at the end of our family holliday. Close to twin towers and great places to eat. Short stroll to main street and pavilion mall. We had a local guide show us some great places to eat that we normally wouldnt with the kids but nobody got sick from any of the food.
Comment from Hotel Management
Jan 26, 2017 by Teekay , Hotel Management
Dear Steve, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you and your family enjoyed staying with us and found our location and service to your expectation. Our central location is really the ideal place to explore the amazing city of Kuala Lumpur. With just a mere walking distance to the local eatery to night entertainment and mega shopping malls. Once again, thank you for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred family accommodation. We look forward welcoming you and your family in your next trip back to Kuala Lumpur. Warmest regards Teekay Goh - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great hotel!

Posted Jan 2, 2017
Walkable distance to the main area Bukit Bintang and also very close to Jalan Alor! Staffs were very nice and overall it was very clean and comfortable. Only thing that bothered me was a sound of (possibly) airconditioner fan that was operating just outside the window. Otherwise it was 5/5 experience.
Comment from Hotel Management
Jan 4, 2017 by Teekay , Hotel Management
Dear Jamie Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

I would recommend this hotel to anyone

Posted Dec 27, 2016
I would like to mention that I forgot some important items in my room and I'm currently in touch the lost and found department at the hotel. I'm still awaiting my items to be sent to me, but I would like to mention that the hotel staff have been very helpful thus far in communicating with me and keeping me uopdated
Comment from Hotel Management
Dec 29, 2016 by Teekay, Hotel Management
Dear Emad It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. Once again, thank you so very very much for staying at the PARKROYAL Serviced Suites and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

A nice hotel with spacious rooms.

Posted Dec 27, 2016
A nice hotel with spacious rooms. The location of the hotel is indeed very convenient as it is near to most shoppIng mall.
Comment from Hotel Management
Dec 30, 2016 by Teekay , Hotel Management
Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be assured of our best possible attention at all times. Yours sincerely, Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sg

Wonderful serviced suite!

Posted Dec 23, 2016
Very spacious with great facilities and located near to shopping areas. Polite and helpful staff. Free shuttle service to tourist sites.
Comment from Hotel Management
Dec 27, 2016 by Teekay, Hotel Management
Dear Valued Customer, Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from BKK UK and Flirida

Two nights in KL

Posted Dec 19, 2016
Great hotels with excellent amenities. Great pool on the 31st floor. Clean spacious room with kitchen, dining and sitting area. A very comfortable stay. Close to all the main sightseeing areas. Will return again and stay here.
Comment from Hotel Management
Dec 27, 2016 by Teekay, Hotel Management
Dear David Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh - General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Great location, everything was great

Posted Dec 15, 2016
I had such a good time, Parkroyal was in a great location where everything we needed was located fairly close and within walking distance. Wooo!
Comment from Hotel Management
Dec 29, 2016 by Teekay, Hotel Management
Dear Cass, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the amazing city of Kuala Lumpur. With just a mere walking distance to the local eatery to night entertainment and mega shopping malls. Once again, thank you for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Warmest regards Teekay Goh - General Manager