Ratings based on 43 Verified Reviews

4.1 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice hotel

Posted Jan 14, 2017
It was very nice and comfortable. I will stay here again
Comment from Hotel Management
Jan 17, 2017 by Jerina Foong-Chin, Hotel Management
Dear Jennifer, Warm greetings from Pullman Kuala Lumpur Bangsar! Thank you for taking the time to share your experience. I am delighted that you had a pleasant stay with us. We would like to thank you for choosing Pullman Kuala Lumpur Bangsar as your preferred choice of hotel. We look forward to welcoming you back in the near future. Sincerely, Jerina Foong-Chin General Manager Pullman Kuala Lumpur Bangsar
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Friendly and helpful hotel staff

Posted Jan 9, 2017
Pros: Hotel staff
Cons: room facilities: my room's shower screen door seal was broken
Location: Genting Highlands, KLCC, mid valley, Sunway Lagoon... all easily accessible via public transportation, taxis or shuttles to transport hub.
The friendly staff give the hotel a very good image. The location of the hotel is convenient. It also offers shuttles to nearby areas. I used the shuttle daily! very convenient. The buffet breakfast offers a wide range of choice.
Comment from Hotel Management
Jan 12, 2017 by Jerina Foong-Chin, Hotel Management
Dear Theresa, Warm greetings from Pullman Kuala Lumpur Bangsar! I am pleased to learn that your overall stay was a pleasant one. However, your feedback on the shower screen door has been duly noted and will be shared with the related department for their further corrective measure. Once again, I would like to thank you for staying with us at Pullman Kuala Lumpur Bangsar. We look forward to welcoming you back in the near future. Sincerely, Jerina Foong-Chin General Manager Pullman Kuala Lumpur Bangsar
4 out of 5
Recommended
for Everyone
by A verified traveler from Penang, Malaysia

Close to midvalley and KL sentral

Posted Jan 9, 2017
Overall experience was good. Hope to visit the hotel again next time.
Comment from Hotel Management
Jan 12, 2017 by Jerina Foong-Chin, Hotel Management
Dear Cay, Warm greetings from Pullman Kuala Lumpur Bangsar! It is with great pleasure to learn that you had a positive overall experience during your stay with us. Thank you for visiting us at Pullman Kuala Lumpur Bangsar and we look forward to welcoming you back in the near future. Sincerely, Jerina Foong-Chin General Manager Pullman Kuala Lumpur Bangsar
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia,MY

Nice environment Nice pillow Nice Room

Posted Dec 28, 2016
Pros: Big square pillow makes me fall asleep within a second.Lounge bar with comfort sofa which i can lay down.The room with top cleanliness.Good location
Cons: Hope can give us option to choose whether smoking or non-smoking. For the bathtub is good enough, it will be better if have jacuzzi function.
Location: It located at just right at the centre point of Kuala Lumpur and convenient enough to shop everywhere. Just take few minutes off to hotel to rest.
I love pullman hotel so much. First of all, the location was so convenient for us to shop everywhere as it located at the centre point. The lobby decoration is pretty good when Christmas Eve. The lounge bar is quite nice with big comfortable sofa. The thing that i most satisfied with is the big square pillow. The pillow makes me sleep in just a second. I loved the bathtub but it will be better if you have jaccuzi in the bathtub. One thing that i hope it can be improved is that Pullman should arrange the room as request. Because we get a smoking room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia,MY

Nice Pillow Nice Location Nice Room

Posted Dec 28, 2016
I love pullman hotel so much. First of all, the location was so convenient for us to shop everywhere as it located at the centre point. The lobby decoration is pretty good when Christmas Eve. The lounge bar is quite nice with big comfortable sofa. The thing that i most satisfied with is the big square pillow. The pillow makes me sleep in just a second. I loved the bathtub but it will be better if you have jaccuzi in the bathtub. One thing that i hope it can be improved is that Pullman should arrange the room as request. Because we get a smoking room.
5 out of 5
Recommended
for Everyone
by A verified traveler from india

only one word excellent.

Posted Dec 24, 2016
although hotel was located far from klcc, it is easily accessible by bus or lrt. also they have taxi service so transportation is not a problem. so five out of five points to this hotel. breakfast was a huge spread with many varieties. wifi was fast. pool was nice. all in all excellent hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from indonesia

Nice but..

Posted Dec 24, 2016
Very nice hotel..clean and room is spacious. The reception staff was nice, but the concierge staff for my first night stay is a no..i was asking about my car park and autopay issue, but the staff look at me like i'm stupid. Come on man, i'm a foreigner, what's wrong if i ask. But the next 3 night, the staff was really nice and greet me everytime i pass. Luckily i never meet that staff again... :). Also, the cleaning...i only get 1 time shower gel and shampoo. Never get after that even though i asked to clean my room 3 times. So weird for that many star hotel..
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Dec 6, 2016
Hotel stay is good just that the wifi speed is slow. There is nothing at the surrounding need to drive about 5 mins to Mid Valley.
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great hotel to stay at but maintenance is needed

Posted Nov 30, 2016
Pros: Shuttle service to Mid Valley Friendly staffs Complimentary parking
Cons: The maintenance of room facilities
Location: Mid Valley shopping mall is located nearby Bangsar area with great food and pubs to hang out
First of all, I've received warm welcome from front desk officer and check in procedure was smooth and did not take much time. When I first entered the room, it was great and everything seems awesome until I check the washroom. I was given room 1311 where the bathtub looks a little worn out and there are some rusty spots around the bathtub and the toilet bowl is a little dirty. Those are the only shortcomings and the room itself was really great! Comfy bed and pillows. Nice working desk. View from room is a little unpleasant as it is facing construction sites and the federal highway. Overall was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Luxurious yet not expensive

Posted Nov 28, 2016
I was surprised at how much bang for my buck I got at the Pullman Bangsar. My room was large - far larger than luxury hotels I've stayed at in Europe - with a comfortable bed and sleek interior design. The staff at reception and the concierge were unfailingly friendly and helpful. All in all, this was one of the best hotel experiences that I've had - and I've stayed at some really fancy hotels for 10 times the price per night. I would certainly stay here again.
Comment from Hotel Management
Nov 29, 2016 by Jerina Foong-Chin, Hotel Management
Dear Jennifer, Warm greetings from Pullman Kuala Lumpur Bangsar! Thank you for taking the time to share you feedback. I am delighted to learn that you had an enjoyable stay with us and we very much appreciate your kind words. Once again, thank you for staying with us at Pullman Kuala Lumpur Bangsar. We look forward to welcoming you back in the near future. Sincerely, Jerina Foong-Chin General Manager Pullman Kuala Lumpur Bangsar