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Reviews

4.2 / 5Very Good
1,944 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur
    7 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    9 min walk
  • Popular Location
    Aquaria KLCC
    16 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    44 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2020-02-22. Try updating your dates to see prices for your trip.

    About this area

    Kuala Lumpur

    In the city center, Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur's Kuala Lumpur City Centre neighborhood, an area with good shopping. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travelers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Traveling with kids? Don't miss Aquaria KLCC and Kuala Lumpur Bird Park. Our guests love the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • Pavilion Kuala Lumpur - 7 min walk
    • Kuala Lumpur Convention Centre - 9 min walk
    • KLCC Park - 13 min walk
    • Jalan Alor - 13 min walk
    • Aquaria KLCC - 16 min walk

    Getting around

    • Raja Chulan Station - 7 min walk
    • Kuala Lumpur Titiwangsa Station - 10 min drive
    • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

    Restaurants

    • Sedap – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
    • Red – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
    • Enju – Restaurant offering Japanese cuisine. Serves lunch and dinner on select days. Reservations required.
    • Blu Bar – Open daily.
    • Terrace Poolside Grill – Open daily.

    About this property

    Pullman Kuala Lumpur City Centre Hotel & Residences

    This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. All 607 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Valet parking: MYR 30 per day
    24-hour roundtrip airport shuttle (surcharge)
    Free shopping center shuttle

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65.00 for adults and MYR 32.50 for children
    4 restaurants
    2 bars/lounges and 1 poolside bar
    24-hour room service

    Things to do

    24-hour fitness center
    Arcade/game room
    Children's pool
    Full-service spa
    Outdoor pool
    Playground
    Sauna
    Shopping

    Family friendly

    Arcade/game room
    Children's pool
    Dry cleaning service
    Free cribs/infant beds
    Outdoor pool
    Playground
    Supervised childcare/activities (surcharge)

    Conveniences

    Ballroom
    Elevator
    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    Filipino
    Hindi
    Indonesian
    Malay

    Business services

    Business center
    Meeting rooms
    Conference center

    Outdoors

    Garden
    Terrace

    Spa

    Aromatherapy
    Body scrubs
    Body treatments
    Facials
    Massages
    Massage/treatment rooms
    Spa open daily
    Spa tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel

    More

    Designated smoking areas
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Hypo-allergenic bedding

    Bathroom

    Bathrobes
    Bathroom (partially open)
    Bidet
    Free toiletries
    Hair dryer
    Separate bathtub and shower

    Entertainment

    32-inch LCD TV
    Premium channels
    Satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Desk
    Free newspapers
    In-room massage
    Iron/ironing board
    Phone
    Safe
    Slippers
    Turndown service
    4.2

    Very Good

    5 - Excellent
    835
    4 - Good
    757
    3 - Okay
    217
    2 - Mediocre
    101
    1 - Poor
    34
    4.2
    Cleanliness
    4.2
    Service and Staff
    4.2
    Amenities
    4.0
    Property condition

    4/5 Good

    • Liked: Staff & service, property conditions & facilities, room comfort

    Nice Stay but

    Comfy bed, fast check-in. Good breakfast spread. However, the table mat is not clean and there were flies during breakfast. the claypot used at the Nasi Lemak corner could be more ergonomically designed. Not easy to lift it up when you have a plate on one hand.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything’s perfect, the hotel provided cake and balloons for my boyfriend’s birthday! We had an amazing time in the hotel.

    Stayed 6 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    What an amazing hotel/apartment. So close to the main shopping and eating district in Bukit Bintang (you walk less than 5mins to the hotel next door that has a lift that goes up into the shopping centre walkway - convenient to get out of weather impacts) and more importantly an affordable and professional establishment. Absolutely loved the family orientation with a games room (PS4, Xbox, DVD, kids play area and ping pong), great pool and 24hr respectful gym. Will definitely come back

    Stayed 5 nights in Feb 2020

    2/5

    • Disliked: Property conditions & facilities

    My room (2907) went short-circuited twice. in the end, i was forced to change room (2805). And the new room given, there was a leaking shower head.....So, overall i am very disappointed. i think the rooms are old and not well-maintained.

    Stayed 2 nights in Feb 2020

    2/5

    • Liked: Cleanliness, amenities
    • Disliked: Staff & service, property conditions & facilities

    Service is extremely bad, or you can say there’s no service at all. Stayed for 2 night and 2 night doesn’t have king size bed room. Keep wanting me to pay extra to upgrade the room. For the first night, staff told me it’s 53 ringgit to upgrade my room. For 2nd night, the staff told me it’s 430 ringgit to upgrade my room. Utterly disappointed by their service. Rooms are old without renovation. Phone in room has turned yellowish, wardrobe door can’t slide properly, design of the room is at least 20 years ago. Worst than 3 star hotel. Even for the upgraded Room, the room is not renovated. The bathtub’s handle has rust. Disgusting is the word to describe. This is not a 5 star hotel. 5 star hotel price, 3 star hotel condition and service. I can say this is the worst 5 star hotel in KL. Will not stay in this hotel ever again.

    Stayed 2 nights in Feb 2020

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