Ratings based on 190 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Dorset

Hotel no longer exists

Posted Oct 4, 2016
Got to the hotel to find that it is no longer the Ramadan and has become an apartment block run from a small room on the 13th floor. Had to spend the rest of the evening walking around KL with our bags looking for a decent hotel to put us up for the week. This is now subject of a complaint to expedia in which I am claiming the money back for the whole trip due to a ruined holiday
4 out of 5
Recommended
for Everyone
by A verified traveler from perth wa

Nice hotel cool and comfortable

Posted Aug 18, 2016
Pros: Good bed, shower and air conditioning.
Cons: Lighting in room was very dim.
Location: Close to city Centre, transport, China town and shopping areas.
Nice hotel close to shopping areas and transport. Rooms are comfortable with good air conditioning and views.
3 out of 5
by A verified traveler from Bangkok

new, spacious hotel

Posted Jul 4, 2016
Pros: bedroom - spacious beds with lots of pillows
Cons: Staff's service mind. Never a smile on their face. and rough way of speaking.
Location: difficult to get to. nothing to do much unless u take a taxi/shuttle bus to other places
A very spacious room with a separate study. Bad breakfast - taste-wise and selection-wise. Better eat elsewhere. Poor lighting in the room. only two bed-side lamps and one lamp at the powder table. If you need brighter light you need to go to the bathroom. The hotel is a bit difficult to reach. Although its very near KL Sentral if you look from the map. But because of the highway makes it difficult to walk. Also difficult by car/taxi. The shuttle service is infrequent. I recommend paying a little more and stay at the hilton or meridian.
2 out of 5
by A verified traveler

Good location and value for money.

Posted Jun 29, 2016
Everything is good except that the TV didn't work and after two calls, it still isn't fixed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location. Close to KL SENTRAL

Posted May 28, 2016
The hotel is fine. You have free shuttle service. Two to shopping area and one to KL SENTRAL.The lady at the tour&transfer desk is very helpful, has great personality. Very safe hotel.
2 out of 5
by A verified traveler

Horrible services

Posted May 4, 2016
Please never chose this hotel.One example they don't have any emergency services and wud ask you to go 10 kms in middle of night
3 out of 5
by A verified traveler from New York

It is a nice hotel but need to take the taxi.

Posted Apr 25, 2016
Pros: The room was very large and the staffs were very friendly.
Cons: The coolness and the AC control panel on the room.
Location: The location of the hotel is NOT good at all, the main entrance is right off the highway, which meant to go anywhere you will need a taxi.
The room is very large, bathroom is different than American style, AC is not cool enough. The pre-paid breakfast was so-so, most of the foods were room temperature or cold. The pan cakes and most of the stream foods were cold. On the other hand the staffs were very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location and free shuttle to sentral

Posted Apr 23, 2016
Good location and free shuttle to sentral, spacious rooms, almost a great view of the towers - I say almost go part of it is blocked by another building in front lol... Overall great stay at prices you can't beat!
4 out of 5
Recommended
for Everyone
by A verified traveler from melaka, MY

Good one

Posted Apr 19, 2016
Near to nu sentral for shopping and dining. Next to TNB office. Very near to train station too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel ! We love staying here.

Posted Mar 8, 2016
Pros: We loved the people and the comfortable bed and room but also the breakfast ! What a fantastic breakfast to wake up to.
Cons: Only one thing .. just a little more coffee and sugar in the room but otherwise ! Good value and wonderful hotel.
Fantastic hotel with lovely staff, beautiful rooms and a super breakfast !!