Ratings based on 369 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2017
Pros: yes
Cons: -
Location: Twin towers
great location and friendly environment, and good internet conection
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicester

Close to the Petronas and Malls

Posted Dec 31, 2016
Great location, very good amenities and excellent customer service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Beit-Mery

excellent hotel + well positionned

Posted Dec 21, 2016
Pros: all
Cons: They are remodeling the older rooms
Location: close to all activities
We felt at home. Staff impeccable. Very classy. Tried both wings but we prefer the western one as it gives on the swimming pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good hotel, good service

Posted Dec 17, 2016
Nice, comfortable hotel with good facilities and fantastic view of the petronas towers from my east wing room. Room and bathroom well equipped and staff very friendly. Could do with some updating. And bathrobes!
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Nice hotel

Posted Dec 16, 2016
The front desk manager is professional and helpful. The hotel is clean and bed is comfy. My 5 year son love the additional bed. Breakfast is nice The only drawback is car park is chargeable
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Posted Nov 25, 2016
Pros: Great views and location.
Cons: Hotel rooms are a little tired.
Good experience. Great breakfast. Taxi very easy to get at anytime of day or night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bolton

Luxurious hotel in a top location

Posted Nov 14, 2016
Pros: Rooms were very large, clean and beds extremely comfortable
Cons: Lift passes required to access floors 5 - 27 were a bit haphazard, sometimes worked and other times not.
Location: It's right in the centre so everything is on your doorstep. Petronas Towers and KL Tower just a 10 min walk away, bars etc around the corner.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 22, 2016
Pros: The room is spacious and the bed is comfortable. The front desk staff were polite and helpful.
Cons: The food selection at Temptations buffet was dull and run of the mill.
1 out of 5
by A verified traveler from saudi arabia

Very bad hotel

Posted Oct 4, 2016
Very bad hotel and staff Rooms not clean and old Not recommend to book there
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Great location

Posted Aug 23, 2016
Walking distance to monorail, Petronas twin towers, Malaysian tourist centre. Great staff. Sangeeta at reception was very helpful